Jack in the Box

18525 Via Princessa, Santa Clarita
(661) 251-0017

Recent Reviews

Sort by
pumkin

went to the drive thru earlier today, ordered 4 tacos and they were missing and gave the wrong drink. I called in the store and the manager was very rude and unprofessional i wouldn't go here. The manager herself gave me the order and said everything was there when she was wrong. She didn't even offer anything for the inconvenience.

Atmosphere: 1

Food: 1

Service: 1

East Coastzz

Ordered through uber eats, burgers were awful. All I tasted was the ketchup. We ordered 2 burgers and fries and not a single dipping sauce came with the order. Although fries were great. That’s why the 2 stars.

Food: 1

Brian Jones

Great service just bought a fountain drink but workers are very friendly great clean eating area for most part.

Atmosphere: 5

Food: 5

Service: 5

omar salgado

Previously came here to order food through drive thru. They got my order wrong, after calling multiple times with no answer. I finally got through to someone. They ask for my name I said I could pick it up next time. Came back today and told them about the incident. They claimed to have no report of this happened. I even placed a complaint through the jack in the box app and no one got back to me. After she said she didn’t have a report she said she didn’t have curly fries only regular. Then she proceeded to have me wait in a parking spot. Honestly whoever the manager is now. They aren’t doing a good job. I highly suggest an area supervisor go out to this location and see what going on.

Atmosphere: 1

Food: 1

Service: 1

Pauline Jackson

They forgot my fries I didn’t get a receipt so they wouldn’t give them to me I hate this place

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burger

Elias Aguirre

dirty oil

Atmosphere: 1

Food: 1

Service: 1

Mona Nava

Not only were the prices reasonable and the food delicious but the employees were kind and funny.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ultimate Breakfast Sandwich, Chicken Sandwich, Burger, Burrito, Classic Tiny Tacos

jerry anderson

they don't answer their phone. BAD BUSINESS. Where is my food? Phone no, gps unknown

Service: 1

Kar

Keep it up! Snack warps were great! Grilled no sauce and cheese. To dress it up yourselves, definitely try.

Atmosphere: 5

Food: 5

Service: 5

Solomon DeFrancis

I'm a simple man.... tacos and a spicy chicken sandwich is always good.

Atmosphere: 4

Food: 4

Service: 4

Ken A Anaya

Late-night snacks are always the best

Atmosphere: 5

Food: 5

Service: 5

Sally M Sanford

My order was completely wrong. I even let them know at the window and he assured me what I ordered were tacos. I came home with burritos!

James Duncan

The are very fast, always polite, and are easy to understand when placing an order.

Parking: 100+

Recommended dishes: Hash Brown

George Cole

I guess they open the doors whenever they want to, Door decal said the dining in should be open by 6 AM, I’m standing outside the door at 6:30 AM and the doors are locked. There are employees inside working the drive-through.
Too many other places close by to eat to be leaving customers out in the parking lot waiting!

Service: 1

Danielle Romero

I ordered delivery ans was missing 2 wraps. couldn't get ahold of the driver or the store. Now I'm out food and money.

Loading...