Jack in the Box

bad customer service. server was rude and disrespectful

Atmosphere: 1

Food: 4

Service: 1

Great service 😎

Atmosphere: 4

Food: 4

Service: 4

Pictured, here is the old Jack in the Box. It is totally completely redone now looks beautiful. I ate there to try it out and the food was cooked perfectly! Friendly Customer service and the inside is very nice to dine in. AAA+++

Atmosphere: 5

Food: 5

Service: 5

I ordered the classic smash burger and I came with hair, I took a bite and there was hair and I opened the burger and there was hair on it.

Everything nice and new the help was fantastic on the ball knew what they were doing it was nice going in there

Atmosphere: 5

Food: 5

Service: 5

Smash burger was not good. Not fresh, not hot. Egg rolls were burned overcooked. Tiny tacos were greasy and bland. Jack in the box is newly remodeled but the food was not good. They lost a customer tonight. Sorry but that wasn’t expected. Food preparation is very important. Need to satisfy their customers.

Atmosphere: 3

Food: 1

Service: 1

Doesn’t exist.

Very clean

LOVE THEM ❤️

I came today to eat food but there wasn’t any food. Not even a building. 5 stars for the rubble though very interesting.

Just visited and saw they’re under construction.

Atmosphere: 5

Food: 5

Service: 5

They are the most RUDE employees I’ve ever had, bad attire bad service iive ever seen on the way they treat their customers!!! I’ve been going there off and on for many many years and it hasn’t changed Today I went in and put in my order and they got wrong so I was trying to explain to her I never ordered two ice teas. I ordered two large iced coffee so she charged me for two ice teas and I asked her to give me a refund and she started talking in Spanish, which I didn’t understand saying mean stuff because I do understand some Spanish, and I told her that I was just gonna report her to corporate. So I asked her if I can have some hot sauce she said go get it over there I said there’s none left just a couple I need more and they made me wait at least two or three minutes and then she finally gave it to me and I threw it on the counterand I told her I was gonna report her. Her name was Angie that was around 12:30 PM. 12/07/3024 I was so upset I said I will never come back here. You were very rude. She said just go go go, and a friend of mine came in and gave me a hug that I haven’t seen for a long time he goes what’s wrong I said these people are very rude and they’ve always treated me this way!!! I will never ever go back to the Jack-in-the-box On Soledad and canyon country, That was the most terrible experience I’ve ever had and this is not the first time so you need to talk to that woman and the other woman that there and let them know what they did. It was very wrong and I’m very upset.

Atmosphere: 1

Food: 1

Service: 1

Somtimes they forget foods that you order in the drive through..paid!!

Atmosphere: 3

Food: 3

Service: 3

Cold tacos again.

Atmosphere: 4

Food: 2

Service: 5

I ordered trough Uber eats by double mistake, I immediately canceled my order and tried to call Jack in the box and it turns out that the phone number they have registered is not valid , you should correct that, I went to claim a credit form the store and the manager told me that (I couldn’t do anything, the Uber app paid you and I never got the food and I lost 45 dollars, I love jack in the box but I will never order there again .