Went here some time ago, but it was good, I enjoyed the food and the customer service, seemed fresher in CA versus some of the other locations around the country not in CA. Good job all.
Atmosphere: 5
Food: 5
Service: 5
byb
the employee serving me was being coached to give really small portions. I left hungry.
John Goodlett
The Panda Express is clean and thee food was ready within minutes of you ordering it. Thank you so much. The team was very professional courtesy towards the customers.
Atmosphere: 5
Food: 5
Service: 5
Joe M
Rude service. The food you can tell it was seating there for more then 20. It was dry
Food: 1
Service: 1
Tomo K
You guys have have great customer service. I was cool with waiting, I get it, dinner rush, but how you guys handle it. Keep it up. Fav location in scv
Atmosphere: 5
Food: 4
Service: 5
Jonathan Castro
Probably the worst Panda ive ever been too. Consistently out of everything, service is bad, and lastly, always taking forever.
Atmosphere: 1
Food: 1
Service: 1
sue ju
Good, nice and clean location. Food was good, service was good, recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Elena Welch
Great food
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Thompson
The food was great and the service was good and the inside of the restaurant was ok.
Atmosphere: 4
Food: 5
Service: 4
Roy Witmer
On Monday May 7'th I ordered for delivery, I ordered the largest order of rice, kung pao and a small order of kung pao. What I received were 3 drinks and a small rice small kung pao. I called to get them to deliver the rest of my food , the lazy girl who answered said all they can do is refund me. I did not make the mistake but I would have to pay to get them to redeliver it. She would only refund it( I couldn't do this cause I didn't have the card on me) The lazy girl would not tell me the managers name for the next day, Day two I tried again to speak with a manager to no avail and this girl was worse than the previous one she waisted another ten minutes of my time. Today 7/09/25 I have called three times and the last call I was put on hold for over15 minutes to no avail. So I don't know why I went here because usually the portions are small, the food is burnt and in the kung pao the last there were more chilly peppers than anything else, There was a total of 41 ghost peppers in a small container. This place is miserable I still have not been able to talk to a manager, I will call the franchisee and I've already tried corporate however their no better than the store..
I'm a vegetarian and was disappointed with what was available here for me. The only main dish was the Tofu and Eggplant. I like tofu but no so much eggplant. I asked if they could add tofu to any of the side dishes to help make something I might like better and they said they weren't able to adjust any recipes. Bummer since they are happy to make more of anything immediately if they're out of any dish. So I had very limited options of what I could eat on this visit. I also tried the Watermelon Mango Flavored Refresher. It looked good and reminded me of similar beverages at other fast food places...This one was terrible. It tasted like super-sweet candy, possibly sweetened with something artificial and I could get more than a few sips into it before having to toss it. The staff was nice enough but the product they were serving didn't really meet my needs or preferences.
Atmosphere: 2
Food: 2
Service: 4
Oscar Flores
Arrived 20 minutes before closing due to getting off work late. The employeee Alexa with the manager said they couldn’t make my food I requested due to being almost closing which is a lie. They acted discrimination and froze me to leave. They only had one option which was impossible for me to get. I never had a bad experience especially this store. I was going to spend 100 dollars on food and they close the doors one me. This should never happen; check the cameras and they acted closed which it wasn’t. The store lost me and I went to elsewhere due to bad experience. Multiple days pass and I haven’t received a call back. I received one free bowl which is disrespectful. No restaurant should close down early just because you’re not authorized too.
Atmosphere: 1
Food: 2
Service: 1
Ohannes Galaxy
Food was excellent/hot but I order for pickup and it wasn't ready until 10 minutes after the pickup time
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Fried Rice Broccoli Beef with Kung Pao Chicken
Kyle Cowan
Best Vegan chow mein all time!
Food: 5
Marie Contreras
Decent place and pretty good food i like the new items to choose from being added at regular intervals however high priced for the portion sizes they give there are other competitive places giving way more food for less the cash and now this corporate conglomerate asks for tips added at check out and wants donations for the charities they are supposedly supporting but yet somehow need struggling public to pay for but if you look deeper their sales jumped from 5,348 mill in 2023 to 5,885 mill in 2024 business reports funny how that works!
Went here some time ago, but it was good, I enjoyed the food and the customer service, seemed fresher in CA versus some of the other locations around the country not in CA. Good job all.
Atmosphere: 5
Food: 5
Service: 5
the employee serving me was being coached to give really small portions. I left hungry.
The Panda Express is clean and thee food was ready within minutes of you ordering it. Thank you so much. The team was very professional courtesy towards the customers.
Atmosphere: 5
Food: 5
Service: 5
Rude service. The food you can tell it was seating there for more then 20. It was dry
Food: 1
Service: 1
You guys have have great customer service. I was cool with waiting, I get it, dinner rush, but how you guys handle it. Keep it up. Fav location in scv
Atmosphere: 5
Food: 4
Service: 5
Probably the worst Panda ive ever been too. Consistently out of everything, service is bad, and lastly, always taking forever.
Atmosphere: 1
Food: 1
Service: 1
Good, nice and clean location. Food was good, service was good, recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
The food was great and the service was good and the inside of the restaurant was ok.
Atmosphere: 4
Food: 5
Service: 4
On Monday May 7'th I ordered for delivery, I ordered the largest order of rice, kung pao and a small order of kung pao. What I received were 3 drinks and a small rice small kung pao. I called to get them to deliver the rest of my food , the lazy girl who answered said all they can do is refund me. I did not make the mistake but I would have to pay to get them to redeliver it. She would only refund it( I couldn't do this cause I didn't have the card on me) The lazy girl would not tell me the managers name for the next day, Day two I tried again to speak with a manager to no avail and this girl was worse than the previous one she waisted another ten minutes of my time. Today 7/09/25 I have called three times and the last call I was put on hold for over15 minutes to no avail. So I don't know why I went here because usually the portions are small, the food is burnt and in the kung pao the last there were more chilly peppers than anything else, There was a total of 41 ghost peppers in a small container. This place is miserable I still have not been able to talk to a manager, I will call the franchisee and I've already tried corporate however their no better than the store..
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm a vegetarian and was disappointed with what was available here for me. The only main dish was the Tofu and Eggplant. I like tofu but no so much eggplant. I asked if they could add tofu to any of the side dishes to help make something I might like better and they said they weren't able to adjust any recipes. Bummer since they are happy to make more of anything immediately if they're out of any dish. So I had very limited options of what I could eat on this visit. I also tried the Watermelon Mango Flavored Refresher. It looked good and reminded me of similar beverages at other fast food places...This one was terrible. It tasted like super-sweet candy, possibly sweetened with something artificial and I could get more than a few sips into it before having to toss it. The staff was nice enough but the product they were serving didn't really meet my needs or preferences.
Atmosphere: 2
Food: 2
Service: 4
Arrived 20 minutes before closing due to getting off work late. The employeee Alexa with the manager said they couldn’t make my food I requested due to being almost closing which is a lie. They acted discrimination and froze me to leave. They only had one option which was impossible for me to get. I never had a bad experience especially this store. I was going to spend 100 dollars on food and they close the doors one me. This should never happen; check the cameras and they acted closed which it wasn’t. The store lost me and I went to elsewhere due to bad experience. Multiple days pass and I haven’t received a call back. I received one free bowl which is disrespectful. No restaurant should close down early just because you’re not authorized too.
Atmosphere: 1
Food: 2
Service: 1
Food was excellent/hot but I order for pickup and it wasn't ready until 10 minutes after the pickup time
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Fried Rice Broccoli Beef with Kung Pao Chicken
Best Vegan chow mein all time!
Food: 5
Decent place and pretty good food i like the new items to choose from being added at regular intervals however high priced for the portion sizes they give there are other competitive places giving way more food for less the cash and now this corporate conglomerate asks for tips added at check out and wants donations for the charities they are supposedly supporting but yet somehow need struggling public to pay for but if you look deeper their sales jumped from 5,348 mill in 2023 to 5,885 mill in 2024 business reports funny how that works!
Atmosphere: 3
Food: 3
Service: 4
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