Red Robin Gourmet Burgers And Brews

I brought my niece here for lunch on 05/16/2025 and got a burger w/acacado slices, which the cook or his/her assistant put rotten (yes black spots all over each slice) avacado slices on it, removed them myself and waitress noticed and complained to manager who came over & apologized (not her fault unless she hired the inept kitchen staff). Anyhow it happens, buger by the way is a pre-made previously frozen Buba burger type burger and just full of grease and absolutly not fresh (thought red robbin was known for its burgers. We'll here I sit now once again a week later (May 22nd) and our waitress went on her dinner break after serving our food and said the manager would attend to us...We'll 40 mins later 2 of us had to go to the bar to get drinks because no one ever came to our table. I go to the bar and so-called manager copped and attitude and said your server went on a break..Well Ms Manager (Alicia) if your waitress was going on break you should not have given her a table...Not my problem doesnt mean we all should sit here and be ignored cuz she had a break scheduled. So seriously Red Robin in Valencia is the worst run resturaunt, has horrible cooks, burgers are NOT fresh (definetly pre-made frozen), tonight's manager litterally should be fired with her flippant rude attitude (as if it's the customers fault your waitress went in break and we needed more service). I honestly don't know how this place stays open. Highly disappointed and disgusted

Ashley was the best server I've had in my life! She needs a raise and a promotion!

Emori was mine and my husband's server! She was fantastic. Not many servers can memorize orders without writing it all down. She was on top of it, smile on her face, and very attentive. Even when I am clumsy and drop a drink on the ground, she was certain to help me feel better and bring us what we needed to clean OURSELVES up while she persisted to tell me husband he didn't have to wipe anything up off the ground. 10/10 best server I've had. She deserves a raise 👏🏻

Server's enthusiasm was good but refills were very slow.

Its red Robin. Its good, clean, and family friendly.

Pizza was awful it looked like they just threw all the toppings on top and wasn't cooked & cheese not melted So disappointed 😞

This location is the best one I’ve been to by far! My server Anja was always quick to get me what I needed and made my experience amazing. I will 100% be coming back just for her!

ANJA our server was very attentive and on top of anything we requested. Very polite and curious. The food was very good, and brought to our table in what seemed minimal time. The manager cliff stopped by and greeted us. Very enjoyable time and meal. The restaurant was clean, and ready when we sat down.

Had a great time dining at Red Robin in Valencia, Ca. The food was great. Our server (Anja) was very nice, very attentive and knew the menu very well. Very friendly staff and the managers went and greet their customers. They made us felt welcome at their restaurant. Thank you

For excellent food quality, outstanding customer service, a relaxing, enjoyable eating experience, and very reasonable prices, Red Robin can not be topped.

food is mid but Anja is the greatest bartender of all time. staff and managers are amazing, too. i always feel so welcome here, highly recommend.

My granddaughter loves it there and we do as well

Toni and Dez are amazing!

This location was wonderful. Clean and amazing staff, especially our server, Toni, and the manager April. I will definitely be back for the chicken tenders!!

It seems this location discriminates against foreigners now as my friend who is here on a student visa, getting a master’s degree, was not allowed to order a beer because his ID is Mexican, which is funny considering this has been our spot for years now and they’ve accepted his ID time and time again. I guess they only allow Americans to order beer here now. Shame. We went to BJ’s instead and got beer no problem. Guess that, or the Northridge Red Robin, will have to be our new spot