Cashier was knowledgeable and nice, yet, after quickly using the men's bathroom while my cafe mocha was being prepared I asked the Barista making the drinks if any of the drinks on the counter were mine. He made a snide remark and then proceeded to make my grande Mocha. What I got was a bit less than 3/4th of a cup of what tasted mostly like hot cocoa. I'm sure there was coffee in there, at least I hope so. I paid nearly $6 for basically a small hot cocoa with too much whipped cream. I know companies are shrinking packages and charging more for less these past few years, yet, I suppose I shouldn't be surprised a big corporation like Starbucks would do the same. Next time I think I'll just stop by 7/11. I honestly don't see the difference anymore. At least I can control the portions I'm paying for.
Atmosphere: 4
Service: 1
sylmar CALIFAS (gmanator)
Man for some reason everything taste better here.
Atmosphere: 5
Food: 5
Service: 5
Douglas Gump
good coffee
Service: 5
Jonathan Gonzalez
Even though I live less than a mile from this location, I do my best not to go to this Starbucks. Every time I order, it's either they make my drinks the wrong temperature, give me the wrong drink entirely, or forget my pastries.
At this point, I know it's my fault for going back, but I just want to warn others.
Atmosphere: 3
Food: 3
Service: 1
Jennifer Ocampo
On May 20 at 2:40 pm. I went to order from Starbucks at 26480 Bouquet Canyon Rd, Santa Clarita, CA 91350. I ordered 2 Venti light Ice soy Chai Tea Latte, Mushroom and Kale Egg Bites and Bacon Sausage Egg Wrap.
When I got to the window the cashier, Gabby at the Drive Thru couldnt be bothered as she talked with her co workers. I had to ask for a bag for my items and napkins in which she took a while to hand me seeing that she was still preoccupied conversing with her co workers as the line waited. Then I parked to eat my food and realized that she did not even give me any utensils to eat my HOT egg bites with. I tried to eat it with my bare hands and burned my finger a little bit so I had to wait even longer. I called the Store to complain but the Supervisor that talked to me, Alex was condescending and very sarcastic. He was interrupting me while I was talking to me. I told to stop and listen then he said that he will cry because of the tone of my voice. I was just telling him to stop and listen to what I was saying. He told me that they didn't have to give any utensil. They have a horrible customer service. Honestly, this is the 1st Starbucks I've encountered that didn’t and I even called another Starbucks to double check this and they said it was untrue. He continued to defend the cashier and just kept interupting me as I was trying to convey my concern. This experience at Starbucks has been the most negative from any store I've ever visited with all my more than 10 years loyalty as a customer.
Atmosphere: 3
Food: 3
Service: 1
Kalani Paialii
I just shared a review and it was deleted. Look, I'm not this aggressive with stuff but I will let it be known Alyssa store 6572 Santa Clarita was rude and conflicted. These boxes are outdated and I will let people aware. Please look at the protein boxes date. BE AWARE !
28 minute wait for two drinks at 1pm on a Sunday. Drive somewhere else, you'll safe time.
Atmosphere: 4
Food: 4
Service: 1
Alejandra Meza
Beautiful place ? ?
Atmosphere: 5
Food: 5
Service: 5
Greggory Babb
Nice staff and good drinks
Gabriel Herrera
Ive been to this location many times because of convenience. Every time I try to convince myself that maybe I’m just overthinking that this Starbucks doesn’t suck. I’m always disappointed, they’re always rude; the drinks always taste bad, and my worse experience is finding blood in my water. Would NEVER
Like it
Friendly staff but all new lids smell really bad
Love you guys .. but these lids suck !!!!
Slurp city .. it doesn’t work well
Hard to drink
Please fix
Huge beautiful Starbucks
Cashier was knowledgeable and nice, yet, after quickly using the men's bathroom while my cafe mocha was being prepared I asked the Barista making the drinks if any of the drinks on the counter were mine. He made a snide remark and then proceeded to make my grande Mocha. What I got was a bit less than 3/4th of a cup of what tasted mostly like hot cocoa. I'm sure there was coffee in there, at least I hope so. I paid nearly $6 for basically a small hot cocoa with too much whipped cream. I know companies are shrinking packages and charging more for less these past few years, yet, I suppose I shouldn't be surprised a big corporation like Starbucks would do the same. Next time I think I'll just stop by 7/11. I honestly don't see the difference anymore. At least I can control the portions I'm paying for.
Atmosphere: 4
Service: 1
Man for some reason everything taste better here.
Atmosphere: 5
Food: 5
Service: 5
good coffee
Service: 5
Even though I live less than a mile from this location, I do my best not to go to this Starbucks. Every time I order, it's either they make my drinks the wrong temperature, give me the wrong drink entirely, or forget my pastries.
At this point, I know it's my fault for going back, but I just want to warn others.
Atmosphere: 3
Food: 3
Service: 1
On May 20 at 2:40 pm. I went to order from Starbucks at 26480 Bouquet Canyon Rd, Santa Clarita, CA 91350.
I ordered 2 Venti light Ice soy Chai Tea Latte, Mushroom and Kale Egg Bites and Bacon Sausage Egg Wrap.
When I got to the window the cashier, Gabby at the Drive Thru couldnt be bothered as she talked with her co workers. I had to ask for a bag for my items and napkins in which she took a while to hand me seeing that she was still preoccupied conversing with her co workers as the line waited. Then I parked to eat my food and realized that she did not even give me any utensils to eat my HOT egg bites with. I tried to eat it with my bare hands and burned my finger a little bit so I had to wait even longer. I called the Store to complain but the Supervisor that talked to me, Alex was condescending and very sarcastic. He was interrupting me while I was talking to me. I told to stop and listen then he said that he will cry because of the tone of my voice. I was just telling him to stop and listen to what I was saying. He told me that they didn't have to give any utensil. They have a horrible customer service. Honestly, this is the 1st Starbucks I've encountered that didn’t and I even called another Starbucks to double check this and they said it was untrue. He continued to defend the cashier and just kept interupting me as I was trying to convey my concern. This experience at Starbucks has been the most negative from any store I've ever visited with all my more than 10 years loyalty as a customer.
Atmosphere: 3
Food: 3
Service: 1
I just shared a review and it was deleted. Look, I'm not this aggressive with stuff but I will let it be known Alyssa store 6572 Santa Clarita was rude and conflicted. These boxes are outdated and I will let people aware. Please look at the protein boxes date. BE AWARE !
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Location was clean. Staff was courteous
Atmosphere: 5
Service: 5
28 minute wait for two drinks at 1pm on a Sunday. Drive somewhere else, you'll safe time.
Atmosphere: 4
Food: 4
Service: 1
Beautiful place ? ?
Atmosphere: 5
Food: 5
Service: 5
Nice staff and good drinks
Ive been to this location many times because of convenience. Every time I try to convince myself that maybe I’m just overthinking that this Starbucks doesn’t suck. I’m always disappointed, they’re always rude; the drinks always taste bad, and my worse experience is finding blood in my water. Would NEVER
Atmosphere: 1
Food: 1
Service: 1
Loading...