Cashier was knowledgeable and nice, yet, after quickly using the men's bathroom while my cafe mocha was being prepared I asked the Barista making the drinks if any of the drinks on the counter were mine. He made a snide remark and then proceeded to make my grande Mocha. What I got was a bit less than 3/4th of a cup of what tasted mostly like hot cocoa. I'm sure there was coffee in there, at least I hope so. I paid nearly $6 for basically a small hot cocoa with too much whipped cream. I know companies are shrinking packages and charging more for less these past few years, yet, I suppose I shouldn't be surprised a big corporation like Starbucks would do the same. Next time I think I'll just stop by 7/11. I honestly don't see the difference anymore. At least I can control the portions I'm paying for.
Atmosphere: 4
Service: 1
sylmar CALIFAS (gmanator)
Man for some reason everything taste better here.
Atmosphere: 5
Food: 5
Service: 5
Douglas Gump
good coffee
Service: 5
Jonathan Gonzalez
Even though I live less than a mile from this location, I do my best not to go to this Starbucks. Every time I order, it's either they make my drinks the wrong temperature, give me the wrong drink entirely, or forget my pastries.
At this point, I know it's my fault for going back, but I just want to warn others.
Atmosphere: 3
Food: 3
Service: 1
Jennifer Ocampo
On May 20 at 2:40 pm. I went to order from Starbucks at 26480 Bouquet Canyon Rd, Santa Clarita, CA 91350. I ordered 2 Venti light Ice soy Chai Tea Latte, Mushroom and Kale Egg Bites and Bacon Sausage Egg Wrap.
When I got to the window the cashier, Gabby at the Drive Thru couldnt be bothered as she talked with her co workers. I had to ask for a bag for my items and napkins in which she took a while to hand me seeing that she was still preoccupied conversing with her co workers as the line waited. Then I parked to eat my food and realized that she did not even give me any utensils to eat my HOT egg bites with. I tried to eat it with my bare hands and burned my finger a little bit so I had to wait even longer. I called the Store to complain but the Supervisor that talked to me, Alex was condescending and very sarcastic. He was interrupting me while I was talking to me. I told to stop and listen then he said that he will cry because of the tone of my voice. I was just telling him to stop and listen to what I was saying. He told me that they didn't have to give any utensil. They have a horrible customer service. Honestly, this is the 1st Starbucks I've encountered that didn’t and I even called another Starbucks to double check this and they said it was untrue. He continued to defend the cashier and just kept interupting me as I was trying to convey my concern. This experience at Starbucks has been the most negative from any store I've ever visited with all my more than 10 years loyalty as a customer.
Atmosphere: 3
Food: 3
Service: 1
Kalani Paialii
I just shared a review and it was deleted. Look, I'm not this aggressive with stuff but I will let it be known Alyssa store 6572 Santa Clarita was rude and conflicted. These boxes are outdated and I will let people aware. Please look at the protein boxes date. BE AWARE !
Atmosphere: 3
Food: 1
Service: 1
Em Gnzl
Location was clean. Staff was courteous
Atmosphere: 5
Service: 5
Birkir Brimdal
28 minute wait for two drinks at 1pm on a Sunday. Drive somewhere else, you'll safe time.
Ive been to this location many times because of convenience. Every time I try to convince myself that maybe I’m just overthinking that this Starbucks doesn’t suck. I’m always disappointed, they’re always rude; the drinks always taste bad, and my worse experience is finding blood in my water. Would NEVER
Atmosphere: 1
Food: 1
Service: 1
Oferico Z
Always amazing place to come in and enjoy while working or just for time out ?
Atmosphere: 5
Food: 5
Service: 5
Dane Reynolds
Great morning staff, especially Amanda she's always very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Babe E.
I try to get my double points from my an order I paid cash with, but the Cashier doesn't know how to do it. Ordered Mocha, 2 Latte and 2 Banana Nut Loaf. Very upsetting ?
Huge beautiful Starbucks
Cashier was knowledgeable and nice, yet, after quickly using the men's bathroom while my cafe mocha was being prepared I asked the Barista making the drinks if any of the drinks on the counter were mine. He made a snide remark and then proceeded to make my grande Mocha. What I got was a bit less than 3/4th of a cup of what tasted mostly like hot cocoa. I'm sure there was coffee in there, at least I hope so. I paid nearly $6 for basically a small hot cocoa with too much whipped cream. I know companies are shrinking packages and charging more for less these past few years, yet, I suppose I shouldn't be surprised a big corporation like Starbucks would do the same. Next time I think I'll just stop by 7/11. I honestly don't see the difference anymore. At least I can control the portions I'm paying for.
Atmosphere: 4
Service: 1
Man for some reason everything taste better here.
Atmosphere: 5
Food: 5
Service: 5
good coffee
Service: 5
Even though I live less than a mile from this location, I do my best not to go to this Starbucks. Every time I order, it's either they make my drinks the wrong temperature, give me the wrong drink entirely, or forget my pastries.
At this point, I know it's my fault for going back, but I just want to warn others.
Atmosphere: 3
Food: 3
Service: 1
On May 20 at 2:40 pm. I went to order from Starbucks at 26480 Bouquet Canyon Rd, Santa Clarita, CA 91350.
I ordered 2 Venti light Ice soy Chai Tea Latte, Mushroom and Kale Egg Bites and Bacon Sausage Egg Wrap.
When I got to the window the cashier, Gabby at the Drive Thru couldnt be bothered as she talked with her co workers. I had to ask for a bag for my items and napkins in which she took a while to hand me seeing that she was still preoccupied conversing with her co workers as the line waited. Then I parked to eat my food and realized that she did not even give me any utensils to eat my HOT egg bites with. I tried to eat it with my bare hands and burned my finger a little bit so I had to wait even longer. I called the Store to complain but the Supervisor that talked to me, Alex was condescending and very sarcastic. He was interrupting me while I was talking to me. I told to stop and listen then he said that he will cry because of the tone of my voice. I was just telling him to stop and listen to what I was saying. He told me that they didn't have to give any utensil. They have a horrible customer service. Honestly, this is the 1st Starbucks I've encountered that didn’t and I even called another Starbucks to double check this and they said it was untrue. He continued to defend the cashier and just kept interupting me as I was trying to convey my concern. This experience at Starbucks has been the most negative from any store I've ever visited with all my more than 10 years loyalty as a customer.
Atmosphere: 3
Food: 3
Service: 1
I just shared a review and it was deleted. Look, I'm not this aggressive with stuff but I will let it be known Alyssa store 6572 Santa Clarita was rude and conflicted. These boxes are outdated and I will let people aware. Please look at the protein boxes date. BE AWARE !
Atmosphere: 3
Food: 1
Service: 1
Location was clean. Staff was courteous
Atmosphere: 5
Service: 5
28 minute wait for two drinks at 1pm on a Sunday. Drive somewhere else, you'll safe time.
Atmosphere: 4
Food: 4
Service: 1
Beautiful place ? ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice staff and good drinks
Ive been to this location many times because of convenience. Every time I try to convince myself that maybe I’m just overthinking that this Starbucks doesn’t suck. I’m always disappointed, they’re always rude; the drinks always taste bad, and my worse experience is finding blood in my water. Would NEVER
Atmosphere: 1
Food: 1
Service: 1
Always amazing place to come in and enjoy while working or just for time out ?
Atmosphere: 5
Food: 5
Service: 5
Great morning staff, especially Amanda she's always very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
I try to get my double points from my an order I paid cash with, but the Cashier doesn't know how to do it. Ordered Mocha, 2 Latte and 2 Banana Nut Loaf. Very upsetting ?
Atmosphere: 4
Food: 3
Service: 1
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