Recommended dishes: Tri Tip with Garlic Butter, Our Incredible Carrot Cake, Freshly Baked Breadsticks
Ibarra family
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Baked Breadsticks
Ms. Brock
Today we decided to dine in, normally we order to go. Upon ordering, William wasn't very engaging but gave off a vibe as if we were not welcomed. After ordering my family & I found a table, the Caucasian man at the table in front of us immediately picked up his food & moved far away from us, as if we had a disease. As he was moving, he gave us a very unpleasant stare as if we did not belong in the restaurant. Moments after that, the waiter brought our side of salad & breadsticks, and his demeanor was cold, and nonchalant. There was a dull & uncomfortable vibe in the restaurant amongst staff & customers. My husband is Caucasian mixed, I'm black, and our child is biracial toddler. My husband said he noticed the dirty, and snarly looks we were receiving from staff & a few customers, who were predominantly white.
We moved to the outside patio, hoping to have relief from sitting in the indoor dining room. Few moments later, the waiter brought our food. We decided we were not going to stay, due to the stares we were receiving from customers. The waiter brought us to go packages, and we packed up & went home. That was pretty sad. We've had stonefire catered to our wedding, plus referred colleagues & family to support Stonefire Grill. We've visited the Chatsworth, Pasadena & Long Beach locations, that's how much we love Stonefire. But the Valencia location was awful. We ordered the meal deal that costs $35, and after adding additional items we spent about $60. Once we begin to eat our food at home, we notice our salad was incorrect. We ordered BBQ chopped chicken salad, and the restaurant gave us the regular house salad. What a bummer, especially after that poor experience, and the price we spent. It's just the principle of the entire experience we've never encountered until today. We agreed we'll probably not be returning to the Cinema Drive location. I understand racism is still a very prominent issue in this country, but to make someone or people fell less than just because of the color of their skin is diabolical. Shame on you Stonefire & it's customers.
Always juicy chicken and tender meats. The best breadsticks and garlic mash. Fresh foods
Atmosphere: 5
Food: 5
Service: 5
Mark Sakaki
Great place to have good food at a reasonable price.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Chicken, Tri Tip with Garlic Butter, Original Cheesecake, Chicken Tortilla Soup, Ribs
Milos Cruz
Food was delicious and the customer service was amazing. Gabe was very helpful, kind and respectful thank you Gabe.
Atmosphere: 5
Food: 5
Service: 5
NJ Cruz
singly exceptional
Atmosphere: 5
Food: 5
Service: 5
Delvin Hines
Here all the time...people are great and candle corner is next door
Atmosphere: 5
Food: 5
Service: 5
Emma
Amazing lunch special options for a great price.
Vegetarian options: They have veggie options available, but you can always ask for the meat on the side and give it to your friend or ask for substitutions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese
Kitty Belendez
Always delicious food, and very kind and friendly staff. I almost always order ahead for pickup takeout.
the worst food they have made for pickup . chicken tasted like plastic meet was unseasoned either an was disgusting. i bought 4 chickens and tri tip for 350$ and they all tasted like trash and had to throw them away. very disappointed in you stone fire definitely not coming back
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Napkins, Utensils
john kelly
As usual, food and service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Ben H
Such a disappointment. Turned away our catering order because they have no way of taking payment over the phone, even though they've taken this payment form every single year for Christmas. We get this food all the time but this is a major gap in service.
Atmosphere: 5
Food: 5
Service: 1
Lupis Alatorre
It was my first time and I loved it, the food, the service and the atmosphere. 😍
Atmosphere: 5
Food: 5
Service: 5
Andrea M Slominski
We just spent over 100.00 for a dinner for 6 people. We added dessert, as this is a birthday party. We picked up the food, got home and they gave us one brownie. We would have paid for 3 to split or even for 6 but there was no indication that adding desert to an order for 6 would be dessert for one. Sincerely, a soon to be embarrassed hostess.
Great place for
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tri Tip with Garlic Butter, Our Incredible Carrot Cake, Freshly Baked Breadsticks
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Baked Breadsticks
Today we decided to dine in, normally we order to go. Upon ordering, William wasn't very engaging but gave off a vibe as if we were not welcomed. After ordering my family & I found a table, the Caucasian man at the table in front of us immediately picked up his food & moved far away from us, as if we had a disease. As he was moving, he gave us a very unpleasant stare as if we did not belong in the restaurant. Moments after that, the waiter brought our side of salad & breadsticks, and his demeanor was cold, and nonchalant. There was a dull & uncomfortable vibe in the restaurant amongst staff & customers. My husband is Caucasian mixed, I'm black, and our child is biracial toddler. My husband said he noticed the dirty, and snarly looks we were receiving from staff & a few customers, who were predominantly white.
We moved to the outside patio, hoping to have relief from sitting in the indoor dining room. Few moments later, the waiter brought our food. We decided we were not going to stay, due to the stares we were receiving from customers. The waiter brought us to go packages, and we packed up & went home. That was pretty sad. We've had stonefire catered to our wedding, plus referred colleagues & family to support Stonefire Grill. We've visited the Chatsworth, Pasadena & Long Beach locations, that's how much we love Stonefire. But the Valencia location was awful. We ordered the meal deal that costs $35, and after adding additional items we spent about $60. Once we begin to eat our food at home, we notice our salad was incorrect. We ordered BBQ chopped chicken salad, and the restaurant gave us the regular house salad. What a bummer, especially after that poor experience, and the price we spent. It's just the principle of the entire experience we've never encountered until today. We agreed we'll probably not be returning to the Cinema Drive location. I understand racism is still a very prominent issue in this country, but to make someone or people fell less than just because of the color of their skin is diabolical. Shame on you Stonefire & it's customers.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Garlic Chicken, Freshly Baked Breadsticks
A change of pace place - order then sit.
Always juicy chicken and tender meats. The best breadsticks and garlic mash. Fresh foods
Atmosphere: 5
Food: 5
Service: 5
Great place to have good food at a reasonable price.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Chicken, Tri Tip with Garlic Butter, Original Cheesecake, Chicken Tortilla Soup, Ribs
Food was delicious and the customer service was amazing. Gabe was very helpful, kind and respectful thank you Gabe.
Atmosphere: 5
Food: 5
Service: 5
singly exceptional
Atmosphere: 5
Food: 5
Service: 5
Here all the time...people are great and candle corner is next door
Atmosphere: 5
Food: 5
Service: 5
Amazing lunch special options for a great price.
Vegetarian options: They have veggie options available, but you can always ask for the meat on the side and give it to your friend or ask for substitutions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese
Always delicious food, and very kind and friendly staff. I almost always order ahead for pickup takeout.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
the worst food they have made for pickup
. chicken tasted like plastic meet was unseasoned either an was disgusting. i bought 4 chickens and tri tip for 350$ and they all tasted like trash and had to throw them away. very disappointed in you stone fire definitely not coming back
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Napkins, Utensils
As usual, food and service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Such a disappointment. Turned away our catering order because they have no way of taking payment over the phone, even though they've taken this payment form every single year for Christmas. We get this food all the time but this is a major gap in service.
Atmosphere: 5
Food: 5
Service: 1
It was my first time and I loved it, the food, the service and the atmosphere. 😍
Atmosphere: 5
Food: 5
Service: 5
We just spent over 100.00 for a dinner for 6 people. We added dessert, as this is a birthday party. We picked up the food, got home and they gave us one brownie. We would have paid for 3 to split or even for 6 but there was no indication that adding desert to an order for 6 would be dessert for one. Sincerely, a soon to be embarrassed hostess.
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