Store Manager named Pinky was very unprofessional and rude. I tried to order “The Great Garlic” and I wanted more veggies/additives but she stopped me from doing so. Pinky said that since I was ordering the Great Garlic, they didn’t need to ask if I wanted more ingredients added to my foot long. I go to Subway because you can customize your sub however you want! I work in the same shopping center and now I don’t want to visit again. I asked for the District Managers’s phone number, and was not given the number. She was very harsh and I do not recommend coming here if you want an actual Subway sandwich. Very disappointing. If someone has a direct number for Corporate or the District Manager, I’d greatly appreciate it.
Atmosphere: 2
Food: 3
Service: 1
John N Guirguis MD
I'd warranty that footlong for the next two to six thousand years.Don't "I Understand"
Atmosphere: 4
Food: 3
Service: 2
Los Angeles
The owner is super friendly! My son loves the sandwiches here! So delicious!
Atmosphere: 5
Food: 5
Service: 5
8bitbeats
Everyone is always super
Atmosphere: 5
Food: 4
Service: 5
Navin K.
Solid Subway in Santa Clarita - we stopped by for a short break after navigating the Grapevine mountains, before entering the LA area traffic congestion that Google Maps warned us was waiting for us as soon as we descended into San Fernando Valley. I was debating between The Mexicali and The Great Garlic; the sandwich lady unhesitatingly steered me towards the former, which in retrospect was a great choice. I devoured that toasted-to-perfection footlong, enjoying the rotisserie-style chicken, double helping of pepper jack cheese, freshly sliced avocado, lettuce, tomatoes and onions, all smothered in gooey Baja chipotle sauce. I now have a new fave at Subway!
Deborah W.
Had a $2 reward to apply, scanned the code from my app on their machine, it deducted it from the total but the 2 girls that worked there didn't know how to apply it so I could pay so insisted I pay full price. Very consumer unfriendly, said there was no manager to speak to and I could Google for corporate to complain. I asked why they couldn't apply it because rewards expire quickly and they spoke to each other only in Spanish and insisted I pay full price which I did but will never visit this location again ever.
Lexie L.
Went in to pick up my order that i had ordered online. Elizabeth was finishing my order up and made sure to double check and ask me that i wanted everything on my daughters meal. She was SO kind and even included a small bag with some cucumbers for my baby as well as some crackers. She had a smile on her face and was very genuine and caring. The other girl who was working with her was also very sweet and generous! Great customer service! Thank you both! You made my daughter very happy!
Melissa G.
Rude customer service! Indian chick who helped me was rude, made my sandwich sooooo salty! Like I don't understand why people have to be in such a bad mood! Came in for an Italian sub and told her what type of bread I wanted and she's questioning me? Like just make it and I'm leaving. Please try and be nice to the next people walking in. Kindness is all it takes!
J Tech
This store does not enter coupon codes from phone. They want paper coupon. This subway needs to update technology. My loss is their gain. Outside of saving, food is good.
Darth Neph
I got food poison from this place. I knew while eating the sandwich something was off...The same guy everyone has posted about was the one serving and was disrespectful to two moms ordering for their kids. I will never eat here again nor try Subway for awhile.
The service isn't as great as it should be here. And, this is the only Subway in SCV, which doesn't participate in $7.99 Footlong Deal. I was near the location and decided to grab the footlong deal. Unlike other Subway's in SCV, I found out this location doesn't participate in Subway's promotions. Well, for Subway, I didn't feel a Subway meal is worth $12. I decided to make another errand, and I ended up grabbing something else for lunch.
Tina C.
I was too hungry to take a photo but I got a tuna sandwich, everything else was great on it but they barely gave me tuna in my sandwich like not even a tiny spoonful.....
Mo N.
If I can give no stars I would, the worst customer service ever, the employ by the. Ame of Tony was so rude, he literally would throw the bread on the counter no eye contact what so ever, just bad customer service all around.
Shibli Murtaza
The subway was just okay but the guy over there who was making sub was extremely rude. I think he don't want to work, he was just passing time. I am eating subway since ages but this type of customer service is not accepted at all.
Store Manager named Pinky was very unprofessional and rude. I tried to order “The Great Garlic” and I wanted more veggies/additives but she stopped me from doing so. Pinky said that since I was ordering the Great Garlic, they didn’t need to ask if I wanted more ingredients added to my foot long. I go to Subway because you can customize your sub however you want! I work in the same shopping center and now I don’t want to visit again. I asked for the District Managers’s phone number, and was not given the number. She was very harsh and I do not recommend coming here if you want an actual Subway sandwich. Very disappointing. If someone has a direct number for Corporate or the District Manager, I’d greatly appreciate it.
Atmosphere: 2
Food: 3
Service: 1
I'd warranty that footlong for the next two to six thousand years.Don't "I Understand"
Atmosphere: 4
Food: 3
Service: 2
The owner is super friendly! My son loves the sandwiches here! So delicious!
Atmosphere: 5
Food: 5
Service: 5
Everyone is always super
Atmosphere: 5
Food: 4
Service: 5
Solid Subway in Santa Clarita - we stopped by for a short break after navigating the Grapevine mountains, before entering the LA area traffic congestion that Google Maps warned us was waiting for us as soon as we descended into San Fernando Valley. I was debating between The Mexicali and The Great Garlic; the sandwich lady unhesitatingly steered me towards the former, which in retrospect was a great choice. I devoured that toasted-to-perfection footlong, enjoying the rotisserie-style chicken, double helping of pepper jack cheese, freshly sliced avocado, lettuce, tomatoes and onions, all smothered in gooey Baja chipotle sauce. I now have a new fave at Subway!
Had a $2 reward to apply, scanned the code from my app on their machine, it deducted it from the total but the 2 girls that worked there didn't know how to apply it so I could pay so insisted I pay full price. Very consumer unfriendly, said there was no manager to speak to and I could Google for corporate to complain. I asked why they couldn't apply it because rewards expire quickly and they spoke to each other only in Spanish and insisted I pay full price which I did but will never visit this location again ever.
Went in to pick up my order that i had ordered online. Elizabeth was finishing my order up and made sure to double check and ask me that i wanted everything on my daughters meal. She was SO kind and even included a small bag with some cucumbers for my baby as well as some crackers. She had a smile on her face and was very genuine and caring. The other girl who was working with her was also very sweet and generous! Great customer service! Thank you both! You made my daughter very happy!
Rude customer service! Indian chick who helped me was rude, made my sandwich sooooo salty! Like I don't understand why people have to be in such a bad mood! Came in for an Italian sub and told her what type of bread I wanted and she's questioning me? Like just make it and I'm leaving. Please try and be nice to the next people walking in. Kindness is all it takes!
This store does not enter coupon codes from phone. They want paper coupon. This subway needs to update technology. My loss is their gain. Outside of saving, food is good.
I got food poison from this place. I knew while eating the sandwich something was off...The same guy everyone has posted about was the one serving and was disrespectful to two moms ordering for their kids. I will never eat here again nor try Subway for awhile.
Restaurantji Recommends
The service isn't as great as it should be here. And, this is the only Subway in SCV, which doesn't participate in $7.99 Footlong Deal. I was near the location and decided to grab the footlong deal. Unlike other Subway's in SCV, I found out this location doesn't participate in Subway's promotions. Well, for Subway, I didn't feel a Subway meal is worth $12. I decided to make another errand, and I ended up grabbing something else for lunch.
I was too hungry to take a photo but I got a tuna sandwich, everything else was great on it but they barely gave me tuna in my sandwich like not even a tiny spoonful.....
If I can give no stars I would, the worst customer service ever, the employ by the. Ame of Tony was so rude, he literally would throw the bread on the counter no eye contact what so ever, just bad customer service all around.
The subway was just okay but the guy over there who was making sub was extremely rude. I think he don't want to work, he was just passing time. I am eating subway since ages but this type of customer service is not accepted at all.
Delicious!!