Wendy's

26538 Bouquet Canyon Rd, Saugus
(661) 296-6553

Recent Reviews

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Colby R

This place is beyond embarrassing. It would be faster to order via messenger pigeon than trying to order food from the lady who doesn't speak English and doesn't know the basic items on their menu. Even after repeating back to me what I ordered before paying (incorrectly the first try) they messed up my order.

Food: 1

Service: 1

Herlin

If you love SALT this is the place to do. Fries and nuggets always salty, burgers salty. Gave them many changes

Sabina Howell

The chicken biscuit was dry and overcooked fast food desert

Atmosphere: 4

Food: 2

Service: 4

Alex

Bald managers took my order and had trouble with putting down deal offered. Left without giving me my receipt. Waited 15 minutes and didn't receive my ordered while other guests had gotten theirs. Went up and the bald manager didn't even relay my order. He shouldn't be allowed to be a manager. The other workers were nice and accommodating.

Atmosphere: 1

Food: 1

Service: 1

Ярослав Макаренко (MiniMakarVsMinecraft)

Fríes were cold. Service awful

Atmosphere: 2

Food: 2

Service: 1

uileleogm E

Great place to eat. Fresh food. Great appearance

Atmosphere: 4

Food: 4

Service: 4

James Atkinson

If you look at the honey butter chicken biscuit online or on their pictures you will see a nice breaded filet which I have had many times. I just ordered a combo and took a bite of this biscuit and realized that they have changed the chicken filet to a processed piece of garbage that is the same texture as their nuggets. Took one bite and threw the rest of the combo in the garbage where it belongs.

Food: 1

Benjamin Crismond

Did you know if you have a bad experience at a Wendy’s it’s almost impossible to get management or the company to acknowledge your issue and if you wanted a refund you have to wait for upper management to contact you? This franchise is a joke and due to the horrible customer service I won’t be going back again

Atmosphere: 1

Food: 1

Service: 1

Santana El Preacher

Always great service amazing management and food be busin

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Double Stack

Altaira Stiffel-Tirado

Love Wendy's, I wish they didn't raise prices but not their fault!!

Atmosphere: 5

Food: 5

Service: 5

Peter V

They gave me a salad with rotten lettuce and the chicken sandwich looked gross. I threw away all the food. They also gave me attitude from the moment I ordered. Never going back there!

Atmosphere: 1

Food: 1

Service: 1

Anthony Miracle

Only Wendy's that is nearby and I don't go anymore. Went to the drive thru and no one even made eye contact. Arm out the window holding a bag of food. Dangling it in front of me like take it and leave. Fries cold...Burger edible somewhat. Don't go inside the smell and the sub zero degrees air conditioning makes it hard to swallow food.

Atmosphere: 1

Food: 1

Service: 1

Audrey Bernabe

The food was surprisingly delicious. The service was pretty fast and the staff was nice. The place is a bit empty, but overall not bad. I enjoyed my experience and would go back.

Atmosphere: 3

Food: 4

Service: 4

Roy Jones

Today store was closed at 12:30, not 1am. May be it's right I don't know.

Kalani Paialii

Emelia, I believed she managed. Like you maybe the best in customer service I've ever experienced. Thanks for your effort to me happy. Love love

Atmosphere: 5

Food: 4

Service: 5

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