Wingstop

18547 Soledad Canyon Rd, Santa Clarita
(661) 251-9700

Recent Reviews

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Cesar Candia

Over cooked to hard even after I told them mild sauce it was drowning in sauce their overall quality has dropped all wingstops

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Mango Habanero

Mario Gomez

This place really sucks. They don't answer the phones.

Atmosphere: 1

Food: 2

Service: 1

Raphael Dighero

DO NOT ORDER BONELESS WINGS HERE. They were extremely small and honestly no bigger than a quarter. For the amount of money you pay you absolutely dont get your moneys worth.

Food: 1

Lovely Tia

01/09/2025 2:07pm
I made an order over the phone-
The guy who answered the phone voice sounded like he didn’t want to be there-
He was rude speaking very slow and uneasy!

I Get to the Wing-stop pay for my order as I checked my order large fries were missing
They made me wait
Now my other fries got cold
The staff was so rude & slow about it
This was the worst staff ever!!!!!

The whole time pest control was there spraying while they cooked food
I wouldn’t eat here again!

Service: 1

sock

i ADORE the wingstop fries i always get them and i will love them til the day i die

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Lemon Pepper Fries, Hot Lemon Pepper Wings, Triple Chocolate Chunk Brownie

Antwon Alexander

I normally don't post, but the so called assistant manager here, Stephanie, really frustrated me with her excuses. I made an online order at 4pm for an 8:15pm pickup for my team at work. I received confirmation from the Wingstop system they received my order. I had to be to work at 8:30 and arrived at 8:20 to pickup. She told me they were still working on it and it would be another 10-15 min. I expressed how early ahead I placed my order and she claims they didn't get it until recent, it's taking longer because I ordered it extra crispy, and that she was short staffed. So while I'm watching them push out order after order of people coming in after me, plus a shelf full of other orders probably placed in the last hour, I showed her the email confirmation time and expressed that there shouldn't be any excuse. I'm paying all this money and ordered 4 hours ahead to avoid this. Now I have a team that won't be able to eat until 4 hours later and this made me late for work. I walked out at 8:40, 25 minutes behind my scheduled time, and all she offered was 15% off my next order. That 15% doesn't cover my late time at work and the points against my attendance. Stephanie was very short and full of excuses. She should have knew her system, her ordered, and been better prepared to fulfill a big order.

Service: 1

Itzy

My favorite location! The staff is friendly despite them always being busy. Great job to the staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Lemon Pepper Wings

Anthony Peyton

Last couple time we've ordered from there the wings have been very small and lacking in the meat department.

Atmosphere: 3

Food: 2

Service: 4

Joshua Parry

The wait time is too long

Ava Trans

Adolfo talks so low u can’t hear while ordering. Also had additude problem, moved out to his are recently visit wing stop often. But now I will not no thanks Adolfo the quite rude employee.

Service: 1

Sara Castro

they give me burn potatoes

Atmosphere: 1

Food: 1

Service: 1

John Coulsell

DO not go here. My family got horrible food poisoning. It apparently is not uncommon for this location.

Atmosphere: 2

Food: 1

Service: 2

Arthur

The food is great. The only problem that I have is the customer service and the wait time. First of all, those workers don’t pick up the phone when I was trying to place an order for pick up. As I went in, I asked the employee why the phones are not being picked up and said he doesn’t know what’s going on with the phones. Second of all, I got upset and I was told that there is going to be a 50 to 1 hour wait for a 6 piece combo. Makes no sense at all why there is a long wait for that. They need better employees that have dignity and respect. They need to get it together!

Food: 5

Service: 1

Robert Soto

30 minute wait to get half cold wings and cold fries on top of that they gave me the bottom of the bowl fries. Half the fries were the ends and old and just downright bad. I asked for light sauce and the gave me no sauce. Worst wingstop in SoCal.

Atmosphere: 1

Food: 1

Service: 2

WolfDawggg

The food is great. The only problem that I have is the customer service and the wait time. First of all, those workers don’t pick up the phone when I was trying to place an order for pick up. As I went in, I asked the employee why the phones are not being picked up and said he doesn’t know what’s going on with the phones. Second of all, I got upset and I was told that there is going to be a 50 to 1 hour wait for a 6 piece combo. Makes no sense at all why there is a long wait for that. They need better employees that have dignity and respect. They need to get it together!

Food: 5

Service: 1

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