Terrible customer service, dirty dining area, food quality is sub part. Employees treat customers as if they’re giving away free meals.
Atmosphere: 1
Food: 1
Service: 1
Antonia Ramos
It took two hours just to get my fries
Atmosphere: 1
Food: 4
Service: 1
Alex Jauregui
It's very rare that I come on here to leave a bad review and effect someone's business, but this was some of the worst customer service my family has experienced. We ordered $64 worth of food and there were multiple issues. They forgot 2 of our sides, the fries we did get were burnt chips, and we had asked for light sauce on the wings and they were smothered in sauce. We called and spoke to Jason the manager at the time and he was the opposite of helpful. He told us we had to drive back and bring the food back to get what they didn't even give us in the first place. We had just asked for the price to be adjusted for the forgotten items , but they could not do that he said. He was also very condescending and didn't seem to care.
Atmosphere: 4
Food: 3
Service: 1
Cesar Candia
Over cooked to hard even after I told them mild sauce it was drowning in sauce their overall quality has dropped all wingstops
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mango Habanero
Mario Gomez
This place really sucks. They don't answer the phones.
Atmosphere: 1
Food: 2
Service: 1
Raphael Dighero
DO NOT ORDER BONELESS WINGS HERE. They were extremely small and honestly no bigger than a quarter. For the amount of money you pay you absolutely dont get your moneys worth.
Food: 1
Lovely Tia
01/09/2025 2:07pm I made an order over the phone- The guy who answered the phone voice sounded like he didn’t want to be there- He was rude speaking very slow and uneasy!
I Get to the Wing-stop pay for my order as I checked my order large fries were missing They made me wait Now my other fries got cold The staff was so rude & slow about it This was the worst staff ever!!!!!
The whole time pest control was there spraying while they cooked food I wouldn’t eat here again!
Service: 1
sock
i ADORE the wingstop fries i always get them and i will love them til the day i die
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Lemon Pepper Fries, Hot Lemon Pepper Wings, Triple Chocolate Chunk Brownie
Antwon Alexander
I normally don't post, but the so called assistant manager here, Stephanie, really frustrated me with her excuses. I made an online order at 4pm for an 8:15pm pickup for my team at work. I received confirmation from the Wingstop system they received my order. I had to be to work at 8:30 and arrived at 8:20 to pickup. She told me they were still working on it and it would be another 10-15 min. I expressed how early ahead I placed my order and she claims they didn't get it until recent, it's taking longer because I ordered it extra crispy, and that she was short staffed. So while I'm watching them push out order after order of people coming in after me, plus a shelf full of other orders probably placed in the last hour, I showed her the email confirmation time and expressed that there shouldn't be any excuse. I'm paying all this money and ordered 4 hours ahead to avoid this. Now I have a team that won't be able to eat until 4 hours later and this made me late for work. I walked out at 8:40, 25 minutes behind my scheduled time, and all she offered was 15% off my next order. That 15% doesn't cover my late time at work and the points against my attendance. Stephanie was very short and full of excuses. She should have knew her system, her ordered, and been better prepared to fulfill a big order.
Service: 1
Itzy
My favorite location! The staff is friendly despite them always being busy. Great job to the staff!
Last couple time we've ordered from there the wings have been very small and lacking in the meat department.
Atmosphere: 3
Food: 2
Service: 4
Joshua Parry
The wait time is too long
Ava Trans
Adolfo talks so low u can’t hear while ordering. Also had additude problem, moved out to his are recently visit wing stop often. But now I will not no thanks Adolfo the quite rude employee.
Service: 1
Sara Castro
they give me burn potatoes
Atmosphere: 1
Food: 1
Service: 1
John Coulsell
DO not go here. My family got horrible food poisoning. It apparently is not uncommon for this location.
Terrible customer service, dirty dining area, food quality is sub part. Employees treat customers as if they’re giving away free meals.
Atmosphere: 1
Food: 1
Service: 1
It took two hours just to get my fries
Atmosphere: 1
Food: 4
Service: 1
It's very rare that I come on here to leave a bad review and effect someone's business, but this was some of the worst customer service my family has experienced. We ordered $64 worth of food and there were multiple issues. They forgot 2 of our sides, the fries we did get were burnt chips, and we had asked for light sauce on the wings and they were smothered in sauce. We called and spoke to Jason the manager at the time and he was the opposite of helpful. He told us we had to drive back and bring the food back to get what they didn't even give us in the first place. We had just asked for the price to be adjusted for the forgotten items , but they could not do that he said. He was also very condescending and didn't seem to care.
Atmosphere: 4
Food: 3
Service: 1
Over cooked to hard even after I told them mild sauce it was drowning in sauce their overall quality has dropped all wingstops
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mango Habanero
This place really sucks. They don't answer the phones.
Atmosphere: 1
Food: 2
Service: 1
DO NOT ORDER BONELESS WINGS HERE. They were extremely small and honestly no bigger than a quarter. For the amount of money you pay you absolutely dont get your moneys worth.
Food: 1
01/09/2025 2:07pm
I made an order over the phone-
The guy who answered the phone voice sounded like he didn’t want to be there-
He was rude speaking very slow and uneasy!
I Get to the Wing-stop pay for my order as I checked my order large fries were missing
They made me wait
Now my other fries got cold
The staff was so rude & slow about it
This was the worst staff ever!!!!!
The whole time pest control was there spraying while they cooked food
I wouldn’t eat here again!
Service: 1
i ADORE the wingstop fries i always get them and i will love them til the day i die
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Lemon Pepper Fries, Hot Lemon Pepper Wings, Triple Chocolate Chunk Brownie
I normally don't post, but the so called assistant manager here, Stephanie, really frustrated me with her excuses. I made an online order at 4pm for an 8:15pm pickup for my team at work. I received confirmation from the Wingstop system they received my order. I had to be to work at 8:30 and arrived at 8:20 to pickup. She told me they were still working on it and it would be another 10-15 min. I expressed how early ahead I placed my order and she claims they didn't get it until recent, it's taking longer because I ordered it extra crispy, and that she was short staffed. So while I'm watching them push out order after order of people coming in after me, plus a shelf full of other orders probably placed in the last hour, I showed her the email confirmation time and expressed that there shouldn't be any excuse. I'm paying all this money and ordered 4 hours ahead to avoid this. Now I have a team that won't be able to eat until 4 hours later and this made me late for work. I walked out at 8:40, 25 minutes behind my scheduled time, and all she offered was 15% off my next order. That 15% doesn't cover my late time at work and the points against my attendance. Stephanie was very short and full of excuses. She should have knew her system, her ordered, and been better prepared to fulfill a big order.
Service: 1
My favorite location! The staff is friendly despite them always being busy. Great job to the staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Lemon Pepper Wings
Restaurantji Recommends
Last couple time we've ordered from there the wings have been very small and lacking in the meat department.
Atmosphere: 3
Food: 2
Service: 4
The wait time is too long
Adolfo talks so low u can’t hear while ordering. Also had additude problem, moved out to his are recently visit wing stop often. But now I will not no thanks Adolfo the quite rude employee.
Service: 1
they give me burn potatoes
Atmosphere: 1
Food: 1
Service: 1
DO not go here. My family got horrible food poisoning. It apparently is not uncommon for this location.
Atmosphere: 2
Food: 1
Service: 2
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