Good food but unfortunately they don’t pick up the phone at all!
danny wibbels
Absolutely disgusting they changed the fries they are gross definitely not fresh anlmost no seasoning at all and everything was cold don’t waste your time.
Atmosphere: 2
Food: 1
Service: 1
Peter Ngo
Absolutely horrible service. Got sick from their food and the manager was confrontational and was of no help. Do not go to this location.
Atmosphere: 1
Food: 1
Service: 1
Kevin L
This location has better products than other location.
Atmosphere: 5
Food: 5
Service: 5
Austin Tashakori
I remember why why I hadn’t eaten there in a while! Went online and had a promotion for 10 classic wings and 10 boneless wings. We added couple of orders of tenders and fries but it didn’t give me an option to make the bone in portion flat or cook extra. I called the location to see if I can order over the phone and he says he doesn’t have the same specials in store but he can charge me the extra $1.80 or something at the store and make them that’s and would cook the wings extra to make them crispy. I reiterated that last time I got wings they were not overcooked like I had asked and to make sure this time they were. He assured me they will be and asked me to come in 25 minutes.
When I show up to pick up the wings he charges me the extra which was fine and when I asked him if they were done extra he deaf-eared me at first, went and spoke to the crew for an extended period of time and comes back says yes they’re done extra but not super extra!!! I’m like what the heck is super extra, I just don’t want them not crispy and he says they’re fine. I get home and of course they’re not!!!! I call the store and he says if you want them crispy you need to order them plain and order sauce on the side!!! I inform him my buddy orders Lemon pepper all the time for our poker game and it’s always good and crispy. He says I’ll check and I’m on hold forever so I just hang up. Should have remembered why I hadn’t been there for a while, always some issue with their website or food never prepared the way you asked them to.
Food: 2
Service: 2
Caitlin Stebbins
I'm sorry, but is sweeping tabletops a thing? I was pretty horrified to see the guy do this. And it's not like my family and I were outside eating and I walked in on the act. Oh no. Whilst waiting for our order, which took quite a bit of time in itself, considering it was 3pm and we were the only ones in the place, the worker came out and casually just lifted up the broom that was just previously sweeping the floor, and swept....yep, you heard it....the * table *.
Apple
wingstop what the hell did u do with my tenders. Why are they petite...💔
stacie kim
The staff is great. Chicken is great. Come to this Seco Canyon Location every week.
Atmosphere: 5
Food: 5
Service: 5
Joe Espinoza
This is a great location to pick up those iconic wings!
Atmosphere: 5
Food: 5
Service: 5
Andy Winchester
Terrible service. No manners or customer service. No wonder why they work at a place like this.
Fantastic food. Chicken is quality, fries are real potatoes, and ranch is great. Cajun is my favorite flavor!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings and Fries
Mkryan N
Great Service From Ricardo and the team, really helpful and professional, even on a bussy Saturday Ricardo and the team helped me and provided excellent service with being super busy with orders, Ricardo made sure to give great individual customer service even tough being super bussy with alot of orders. great service and customer care thank you for great experience will be back!
Atmosphere: 5
Food: 5
Service: 5
Kristin Berryman
Terrible customer service from the MANAGER. My order was missing items that I paid for. Once i got home and realized, I called and spoke with the manager and explained the problem. He was very rude and dismissive, and ultimately hung up on me. I don’t recommend this location.
Atmosphere: 1
Food: 1
Service: 1
atheena sun
I am writing to express my dissatisfaction with a recent experience at your restaurant. I placed an order for 30 wings, but upon delivery, I received only 20 wings. When I contacted your restaurant to resolve the issue, the response was unhelpful and did not result in a refund or replacement. I am disappointed with the level of service and the lack of resolution provided. I would appreciate a full refund for the missing wings or a replacement order. Please advise on how this can be addressed. So disappointing because of how much I like wingstop.
Atmosphere: 1
Food: 5
Service: 1
aj rubio
Although the location is convenient to order from ..I will say if you are going to order through the phone for pick up , there is a 75% chance that you will be put on hold and they will not take your order (specifically both times that this has happened it is a woman's voice on the other end)
Good food but unfortunately they don’t pick up the phone at all!
Absolutely disgusting they changed the fries they are gross definitely not fresh anlmost no seasoning at all and everything was cold don’t waste your time.
Atmosphere: 2
Food: 1
Service: 1
Absolutely horrible service. Got sick from their food and the manager was confrontational and was of no help. Do not go to this location.
Atmosphere: 1
Food: 1
Service: 1
This location has better products than other location.
Atmosphere: 5
Food: 5
Service: 5
I remember why why I hadn’t eaten there in a while! Went online and had a promotion for 10 classic wings and 10 boneless wings. We added couple of orders of tenders and fries but it didn’t give me an option to make the bone in portion flat or cook extra. I called the location to see if I can order over the phone and he says he doesn’t have the same specials in store but he can charge me the extra $1.80 or something at the store and make them that’s and would cook the wings extra to make them crispy. I reiterated that last time I got wings they were not overcooked like I had asked and to make sure this time they were. He assured me they will be and asked me to come in 25 minutes.
When I show up to pick up the wings he charges me the extra which was fine and when I asked him if they were done extra he deaf-eared me at first, went and spoke to the crew for an extended period of time and comes back says yes they’re done extra but not super extra!!! I’m like what the heck is super extra, I just don’t want them not crispy and he says they’re fine. I get home and of course they’re not!!!! I call the store and he says if you want them crispy you need to order them plain and order sauce on the side!!! I inform him my buddy orders Lemon pepper all the time for our poker game and it’s always good and crispy. He says I’ll check and I’m on hold forever so I just hang up. Should have remembered why I hadn’t been there for a while, always some issue with their website or food never prepared the way you asked them to.
Food: 2
Service: 2
I'm sorry, but is sweeping tabletops a thing? I was pretty horrified to see the guy do this. And it's not like my family and I were outside eating and I walked in on the act. Oh no. Whilst waiting for our order, which took quite a bit of time in itself, considering it was 3pm and we were the only ones in the place, the worker came out and casually just lifted up the broom that was just previously sweeping the floor, and swept....yep, you heard it....the * table *.
wingstop what the hell did u do with my tenders. Why are they petite...💔
The staff is great. Chicken is great. Come to this Seco Canyon Location every week.
Atmosphere: 5
Food: 5
Service: 5
This is a great location to pick up those iconic wings!
Atmosphere: 5
Food: 5
Service: 5
Terrible service. No manners or customer service. No wonder why they work at a place like this.
Food: 3
Service: 1
Restaurantji Recommends
Fantastic food. Chicken is quality, fries are real potatoes, and ranch is great. Cajun is my favorite flavor!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings and Fries
Great Service From Ricardo and the team, really helpful and professional, even on a bussy Saturday Ricardo and the team helped me and provided excellent service with being super busy with orders, Ricardo made sure to give great individual customer service even tough being super bussy with alot of orders. great service and customer care thank you for great experience will be back!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service from the MANAGER. My order was missing items that I paid for. Once i got home and realized, I called and spoke with the manager and explained the problem. He was very rude and dismissive, and ultimately hung up on me. I don’t recommend this location.
Atmosphere: 1
Food: 1
Service: 1
I am writing to express my dissatisfaction with a recent experience at your restaurant. I placed an order for 30 wings, but upon delivery, I received only 20 wings. When I contacted your restaurant to resolve the issue, the response was unhelpful and did not result in a refund or replacement.
I am disappointed with the level of service and the lack of resolution provided. I would appreciate a full refund for the missing wings or a replacement order. Please advise on how this can be addressed. So disappointing because of how much I like wingstop.
Atmosphere: 1
Food: 5
Service: 1
Although the location is convenient to order from ..I will say if you are going to order through the phone for pick up , there is a 75% chance that you will be put on hold and they will not take your order (specifically both times that this has happened it is a woman's voice on the other end)
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Sandwich
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