Kennedy gave great service and the food was good. Everyone was having a great time at karaoke. The female bartender seemed bothered by our presence, but all in all it was a good experience.
Ricardo G.
The prices were really reasonable for every item, didn't see anything above $20. I got some curly fries for a little under $8, they were personally a 5.5/10, could've used more seasoning, but the price was nice. Very friendly staff.
Tyhj P.
I really wish I could give 0 stars because this place doesn't deserve one. I have never been racially discriminated against so outright. Went in for a drink and Cindy asked for our ID with an attitude which honestly I didn't even care about but then she said she needed to verify they were real which is weird considering I've never had trouble anywhere else but I still just said okay. 10mins later she comes back and says I have to wait for security to come verify your IDs. At this point we have waited for longer than we should have with her just holding our IDs hostage , she didn't want to give the IDs back but we asked for them back and said we would just go to the arcade bar because we were tired of this. Once we got to the arcade, I was purchasing white claws after the cashier verified our ID as REAL but before the purchase was over (within 3mins) a security guard came up to us and said they had to check our IDs. That was fine because we understood it could have seemed like we were trying to avoid the ID check; we gave them to him and he verified they were REAL once again. However, he told us that we would have to leave the premises because the bartender Cindy said we made her uncomfortable and our attitudes weren't acceptable for the environment of the park. This is what really pissed me off because we literally had not said anything to Cindy other than "ok" and "we are tired of waiting, we will just go to the arcade bar." There was no attitude and never any disrespect towards her at all. I try to be respectful at all times when it comes to those in the service industry (even when I'm not happy with the service) because I am in the service industry as well so the fact that she lied like that really blew my mind. On top of this, they had 3 security officers follow us from the arcade all the way to our car which was blocks away as if we posed a threat. That was the most disrespectful thing to me. We are two petite women, even when they told us we had to leave, we kept it polite so the fact that you tried to paint us as these angry black women who were rude just really just shows me that it's not about how we acted but rather Cindy discriminating against us and lying so that we would get kicked out. She should be fired though I doubt that will happen. I highly recommend not going here. This was truly the worst experience.
Brian E.
Asked for a shot and a beer back and Latina working the bar said she couldn't do that just one drink at a time. Ok... Cool...I was the only one at the bar for hours (4 beers and a shot over 4 hrs just chilling watching the cowboys and 49ers game)...white group comes in orders 3 beer 3 shots and she serves them. When i asked why I couldn't get a beer and a shot and they could Bartender said it was different and that she'd call security... sometimes it's your own people...f%^& her and f%$# this place. I've never felt discriminated before especially in santa cruz.
Chris M.
Amazing bartender. Cindy was very attentive and great customer service. After 2 years of not drinking and having to put my mother in hospice we came to the bar to unwind and relax and have a good time. Cindy was an amazing person to talk to not only does. She deserve all that she has coming to her in life, but deserves to be in some sort of management position. She listened and gave us comfort, making our experience top-notch. I recommend her for for advancement loved her
Brogan D
Bad karaoke. It used to be good honestly, but the new guy sings k-pop and doesn’t let you have fun. He’s rude and should be let go. It used to be a fun spot. Go to Britannia arms for karaoke now. It’s waaay better!
Jennie R.
Walked in and had to wait at least 15 mins to order a drink while the female bartender was sitting at a table eating food. My two friends went ahead of me and ordered drinks with no problem but when it came to me she gave me a nasty look and with attitude told me she had to scan my ID. Came back and told me my ID wouldn't scan which is funny since it's a real ID and I've never had any problem with it scanning. She held on to my ID and told me she was going to call security. She then goes to the back for 20 mins with my ID while she had her coworkers come out and stare me down. Security finally comes and confirms it's a real ID in less than 10 seconds. I understand she's doing her job but it seems like she was just on a power trip since she only scanned mine out of my friends. Y'all should get some better staff without an attitude if you wanna stay open.
Akash G.
By far the worst thing I've had and I been alive for a while, these chicken tenders were atrocious paid 15 for chicken tenders and there were so bad I wouldn't even feed it to the seagulls that live here, and paid $5 for a medium drink and it was full of ice and asked for a refill and said I have to buy another drink.
Stephen Rendon
3/6/23 when you sit at the bar, you dont order food at the counter. there is a separate counter to order food. anyway, finally checking out the eartery since living here in SC for 3 years. its alright i guess. but some folks say they microwave their food in the back. cant tell, but ill try the eats again when i get the chance.
Atmosphere: 3
Food: 3
Service: 3
Sarah J.
Found this place one night and spent hours here for Karoke night! The fun starts at 9pm when the professional karoke singers come out to battle! Had so much fun! Would come back!
Just had the worst experience at this bar on Sunday night. The bartender Nicole refused to serve my two friends and I a second shot because she said we "looked too buzzed." At this point we had only had a shot and a modelo. We decided to walk away from the bar and then later found out that she had been serving our other friends (who were male) three or four shots/drinks at the time without question. We talked to the manager about her behavior and he was very accommodating, but we hope to never be served by this bartender again. She was rude and condescending and should not be working in the service industry.
Omar G.
I requested a Spanish song that was on the list for Karaoke and after waiting they announced that they canceled the request and I quote "because it is in Spanish". Sounds kind of racist to me. Like why have it on the list if you aren't going to allow it. It's 2022, do better.
Jennifer W.
Service was fine. Food was not that good considering the price. $18 for a turkey club.
Sunshine C.
Terrible experience and service. We witnessed an argument between staff members and a customer. We witnessed horrible behavior with customers. And they just got away with it. No one cared. where is the management? We don't ever want to go back and we are locals! We were embarrassed in front of our guests. Boardwalk Bowl is an icon in Santa Cruz. People want to have fun and enjoy the experience. Staff members should want to accommodate customers. Staff members have a job because of customers. We pay good money to Bowl. You just just lost our business. What a shame!!!
Zack P.
Super fun place. Great bar and good times. Easygoing employees and no complaints. Check it out you won't be disappointed.
Kennedy gave great service and the food was good. Everyone was having a great time at karaoke. The female bartender seemed bothered by our presence, but all in all it was a good experience.
The prices were really reasonable for every item, didn't see anything above $20. I got some curly fries for a little under $8, they were personally a 5.5/10, could've used more seasoning, but the price was nice. Very friendly staff.
I really wish I could give 0 stars because this place doesn't deserve one. I have never been racially discriminated against so outright. Went in for a drink and Cindy asked for our ID with an attitude which honestly I didn't even care about but then she said she needed to verify they were real which is weird considering I've never had trouble anywhere else but I still just said okay. 10mins later she comes back and says I have to wait for security to come verify your IDs. At this point we have waited for longer than we should have with her just holding our IDs hostage , she didn't want to give the IDs back but we asked for them back and said we would just go to the arcade bar because we were tired of this. Once we got to the arcade, I was purchasing white claws after the cashier verified our ID as REAL but before the purchase was over (within 3mins) a security guard came up to us and said they had to check our IDs. That was fine because we understood it could have seemed like we were trying to avoid the ID check; we gave them to him and he verified they were REAL once again. However, he told us that we would have to leave the premises because the bartender Cindy said we made her uncomfortable and our attitudes weren't acceptable for the environment of the park. This is what really pissed me off because we literally had not said anything to Cindy other than "ok" and "we are tired of waiting, we will just go to the arcade bar." There was no attitude and never any disrespect towards her at all. I try to be respectful at all times when it comes to those in the service industry (even when I'm not happy with the service) because I am in the service industry as well so the fact that she lied like that really blew my mind. On top of this, they had 3 security officers follow us from the arcade all the way to our car which was blocks away as if we posed a threat. That was the most disrespectful thing to me. We are two petite women, even when they told us we had to leave, we kept it polite so the fact that you tried to paint us as these angry black women who were rude just really just shows me that it's not about how we acted but rather Cindy discriminating against us and lying so that we would get kicked out. She should be fired though I doubt that will happen. I highly recommend not going here. This was truly the worst experience.
Asked for a shot and a beer back and Latina working the bar said she couldn't do that just one drink at a time. Ok... Cool...I was the only one at the bar for hours (4 beers and a shot over 4 hrs just chilling watching the cowboys and 49ers game)...white group comes in orders 3 beer 3 shots and she serves them. When i asked why I couldn't get a beer and a shot and they could Bartender said it was different and that she'd call security... sometimes it's your own people...f%^& her and f%$# this place. I've never felt discriminated before especially in santa cruz.
Amazing bartender. Cindy was very attentive and great customer service. After 2 years of not drinking and having to put my mother in hospice we came to the bar to unwind and relax and have a good time. Cindy was an amazing person to talk to not only does. She deserve all that she has coming to her in life, but deserves to be in some sort of management position. She listened and gave us comfort, making our experience top-notch. I recommend her for for advancement loved her
Bad karaoke. It used to be good honestly, but the new guy sings k-pop and doesn’t let you have fun. He’s rude and should be let go. It used to be a fun spot. Go to Britannia arms for karaoke now. It’s waaay better!
Walked in and had to wait at least 15 mins to order a drink while the female bartender was sitting at a table eating food. My two friends went ahead of me and ordered drinks with no problem but when it came to me she gave me a nasty look and with attitude told me she had to scan my ID. Came back and told me my ID wouldn't scan which is funny since it's a real ID and I've never had any problem with it scanning. She held on to my ID and told me she was going to call security. She then goes to the back for 20 mins with my ID while she had her coworkers come out and stare me down. Security finally comes and confirms it's a real ID in less than 10 seconds. I understand she's doing her job but it seems like she was just on a power trip since she only scanned mine out of my friends. Y'all should get some better staff without an attitude if you wanna stay open.
By far the worst thing I've had and I been alive for a while, these chicken tenders were atrocious paid 15 for chicken tenders and there were so bad I wouldn't even feed it to the seagulls that live here, and paid $5 for a medium drink and it was full of ice and asked for a refill and said I have to buy another drink.
3/6/23 when you sit at the bar, you dont order food at the counter. there is a separate counter to order food. anyway, finally checking out the eartery since living here in SC for 3 years. its alright i guess. but some folks say they microwave their food in the back. cant tell, but ill try the eats again when i get the chance.
Atmosphere: 3
Food: 3
Service: 3
Found this place one night and spent hours here for Karoke night! The fun starts at 9pm when the professional karoke singers come out to battle! Had so much fun! Would come back!
Restaurantji Recommends
Just had the worst experience at this bar on Sunday night. The bartender Nicole refused to serve my two friends and I a second shot because she said we "looked too buzzed." At this point we had only had a shot and a modelo. We decided to walk away from the bar and then later found out that she had been serving our other friends (who were male) three or four shots/drinks at the time without question. We talked to the manager about her behavior and he was very accommodating, but we hope to never be served by this bartender again. She was rude and condescending and should not be working in the service industry.
I requested a Spanish song that was on the list for Karaoke and after waiting they announced that they canceled the request and I quote "because it is in Spanish". Sounds kind of racist to me. Like why have it on the list if you aren't going to allow it. It's 2022, do better.
Service was fine. Food was not that good considering the price. $18 for a turkey club.
Terrible experience and service. We witnessed an argument between staff members and a customer. We witnessed horrible behavior with customers. And they just got away with it. No one cared. where is the management? We don't ever want to go back and we are locals! We were embarrassed in front of our guests. Boardwalk Bowl is an icon in Santa Cruz. People want to have fun and enjoy the experience. Staff members should want to accommodate customers. Staff members have a job because of customers. We pay good money to Bowl. You just just lost our business. What a shame!!!
Super fun place. Great bar and good times. Easygoing employees and no complaints. Check it out you won't be disappointed.