Security here is a joke.
A family member of mine had a service animal with them and security kept harassing her about. When I confronted the 1st security officer about the harassment and mention a lawsuit her parent started to become belligerent, cussing at me in front of my family and other families. I then proceeded to guest services to filed a complaint. These security officers are not trained to deal with the public but yet have hundreds of guest a day. Had the first security officer told us about getting a service animal pass we would not been in the situation.
Filed a company with BSIS for harassment of a service animal and harassment of a person with a disability. Will be following up with BBB
Ingrid Flores
I am extremely disappointed to share that my family’s recent visit to the Santa Cruz Beach Boardwalk was overshadowed by a deeply upsetting experience involving my mother, who is legally blind and uses a guide dog. Within minutes of entering the park, was approached by security and told that both she and her service dog needed to wear identifying stickers. Yes, actual stickers while on the property. When we calmly explained that this is not only unnecessary but a violation of her rights under the ADA, we were told that if we didn’t comply, she would be escorted off the property.
Let that sink in: a senior woman with a guide dog was threatened with removal for simply exercising her legal right to access a public space with her service animal. This demand not only violates the Americans with Disabilities Act, but also strips individuals of their dignity and privacy. No one should be forced to “label” themselves in order to exist in a space, especially not someone who is already navigating the world with additional barriers. She left shaken and incredibly disappointed.
Santa Cruz Boardwalk needs to take a serious look at its policies and provide proper training to its staff. Inclusion isn't optional, and violating the rights of disabled individuals is not only wrong, it’s illegal.
Omar Blanco
I love The Boardwalk. It's always a good time over there. Everything about a beach town is always fun. Such an amazing vibe everytime I go.
Julie Guillen
A total rip off. They advertise a big venue and when you get there you're the only one there and pay $90 for two orders which consists of six small beer samples one slider each three chicken wings and a tiny cup of mac and cheese do not waste your time or money on this garbage
Ram Seshasayee
The beers were great but nobody was at the counter for service and we waited for a long time before someone addressed us.
Atmosphere: 5
Food: 3
Service: 1
ram prasath
The beers were great but nobody was at the counter for service and we waited for a long time before someone addressed us.
Atmosphere: 5
Food: 3
Service: 1
C D
Went here during the Bites N Brews events at the Boardwalk in Oct-Nov 2022. The pairings of beers with the food served each week was very good. Had such a great time! Will DEFINITELY be going again if they do it this year.
Atmosphere: 5
Food: 5
Service: 5
Kawaii Arcade Masters!
Sunday January 1st,First off the people here are very nice and helpful. However…. Let me paint a quick picture.First, we had to clean our own table. “No excuse. That should never happen.”Second, we sat at the table for over 30 mins eating, and we saw more than 10 employees come by and not one attempted to clean the tables, floor, or check the trash or condiments. It would be embarrassing to have a guest have to come to the counter and say “the eating area looks like a pigsty. When will someone come and clean?”I do want to give the employees a benefit of the doubt because we were there less than an hour. “BUT”!!!! the pictures of the eating area I took two hours after we ate. It was the exact same mess that was there when we were eating.-Where are the managers?-Who was the employee tasked to check the eating area for cleanliness?-Where are the Board Walk Park Managers?-Who is in charge?-OVER 2 hours and no one cleans?!!!You are all lucky I’m not a manager here. I don’t sit at a desk. I walk around, I check everything!!! That’s how it should be. Get your people involved. It will pay in the end when your employees and guest are happy.Food was good.The environment needs improvement!!!
Chad David
Went here during the Bites N Brews events at the Boardwalk in Oct-Nov 2022. The pairings of beers with the food served each week was very good.Had such a great time! Will DEFINITELY be going again if they do it this year.
Atmosphere: 5
Food: 5
Service: 5
Lauren Bell
Natural herbs have cured so many illness that drugs and injection cant cure. I've seen the great importance of natural herbs and the wonderful work they have done in people's lives. i read people's testimonies online on how they were cured of herpes, HIV, diabetics etc by Dr Oje Abacha herbal medicine, so i decided to contact the doctor because i know nature has the power to heal anything. I was diagnosed with HIV for the past 7 years but Dr Oje Abacha cured me with his herbs and i referred my aunt and her husband to him immediately because they were both suffering from herpes but to God be the glory, they were cured too .I know is hard to believe but am a living testimony. There is no harm trying herbs. He is also a spell caster, he cast spell to restore broken marriages and he cast good luck spells to prosper and excel in life. Contact Email:[email protected]. or Visit his facebook page
Best place to get beer on the boardwalk. Yeah it’s expensive but comparably priced at the boardwalk. They got a lot of local and non local beers so if you don’t want a macro beer, hit this place up.
Shay McDonald
Best place around, great staff great beer and we loved the food truck
Matt
Expensive and not worthy. For 10.49$ per 16oz i would expect a perfect draft.
Castor NixDa
(Translated by Google) One star is clearly too much... hopelessly overpriced and no service!~$10 for 16oz bad beer ???(Original)Ein Stern ist schon deutlich zu viel... hoffnungslos überteuert und kein Service !~ 10 $ für 16oz schlechtes Bier ???
Ayushi Gupta
Only 50% of rides are working. And nothing mentioned on ticket window.
Security here is a joke. A family member of mine had a service animal with them and security kept harassing her about. When I confronted the 1st security officer about the harassment and mention a lawsuit her parent started to become belligerent, cussing at me in front of my family and other families. I then proceeded to guest services to filed a complaint. These security officers are not trained to deal with the public but yet have hundreds of guest a day. Had the first security officer told us about getting a service animal pass we would not been in the situation. Filed a company with BSIS for harassment of a service animal and harassment of a person with a disability. Will be following up with BBB
I am extremely disappointed to share that my family’s recent visit to the Santa Cruz Beach Boardwalk was overshadowed by a deeply upsetting experience involving my mother, who is legally blind and uses a guide dog. Within minutes of entering the park, was approached by security and told that both she and her service dog needed to wear identifying stickers. Yes, actual stickers while on the property. When we calmly explained that this is not only unnecessary but a violation of her rights under the ADA, we were told that if we didn’t comply, she would be escorted off the property. Let that sink in: a senior woman with a guide dog was threatened with removal for simply exercising her legal right to access a public space with her service animal. This demand not only violates the Americans with Disabilities Act, but also strips individuals of their dignity and privacy. No one should be forced to “label” themselves in order to exist in a space, especially not someone who is already navigating the world with additional barriers. She left shaken and incredibly disappointed. Santa Cruz Boardwalk needs to take a serious look at its policies and provide proper training to its staff. Inclusion isn't optional, and violating the rights of disabled individuals is not only wrong, it’s illegal.
I love The Boardwalk. It's always a good time over there. Everything about a beach town is always fun. Such an amazing vibe everytime I go.
A total rip off. They advertise a big venue and when you get there you're the only one there and pay $90 for two orders which consists of six small beer samples one slider each three chicken wings and a tiny cup of mac and cheese do not waste your time or money on this garbage
The beers were great but nobody was at the counter for service and we waited for a long time before someone addressed us.
Atmosphere: 5
Food: 3
Service: 1
The beers were great but nobody was at the counter for service and we waited for a long time before someone addressed us.
Atmosphere: 5
Food: 3
Service: 1
Went here during the Bites N Brews events at the Boardwalk in Oct-Nov 2022. The pairings of beers with the food served each week was very good.
Had such a great time! Will DEFINITELY be going again if they do it this year.
Atmosphere: 5
Food: 5
Service: 5
Sunday January 1st,First off the people here are very nice and helpful. However…. Let me paint a quick picture.First, we had to clean our own table. “No excuse. That should never happen.”Second, we sat at the table for over 30 mins eating, and we saw more than 10 employees come by and not one attempted to clean the tables, floor, or check the trash or condiments. It would be embarrassing to have a guest have to come to the counter and say “the eating area looks like a pigsty. When will someone come and clean?”I do want to give the employees a benefit of the doubt because we were there less than an hour. “BUT”!!!! the pictures of the eating area I took two hours after we ate. It was the exact same mess that was there when we were eating.-Where are the managers?-Who was the employee tasked to check the eating area for cleanliness?-Where are the Board Walk Park Managers?-Who is in charge?-OVER 2 hours and no one cleans?!!!You are all lucky I’m not a manager here. I don’t sit at a desk. I walk around, I check everything!!! That’s how it should be. Get your people involved. It will pay in the end when your employees and guest are happy.Food was good.The environment needs improvement!!!
Went here during the Bites N Brews events at the Boardwalk in Oct-Nov 2022. The pairings of beers with the food served each week was very good.Had such a great time! Will DEFINITELY be going again if they do it this year.
Atmosphere: 5
Food: 5
Service: 5
Natural herbs have cured so many illness that drugs and injection cant cure. I've seen the great importance of natural herbs and the wonderful work they have done in people's lives. i read people's testimonies online on how they were cured of herpes, HIV, diabetics etc by Dr Oje Abacha herbal medicine, so i decided to contact the doctor because i know nature has the power to heal anything. I was diagnosed with HIV for the past 7 years but Dr Oje Abacha cured me with his herbs and i referred my aunt and her husband to him immediately because they were both suffering from herpes but to God be the glory, they were cured too .I know is hard to believe but am a living testimony. There is no harm trying herbs. He is also a spell caster, he cast spell to restore broken marriages and he cast good luck spells to prosper and excel in life. Contact Email:[email protected]. or Visit his facebook page
Restaurantji Recommends
Best place to get beer on the boardwalk. Yeah it’s expensive but comparably priced at the boardwalk. They got a lot of local and non local beers so if you don’t want a macro beer, hit this place up.
Best place around, great staff great beer and we loved the food truck
Expensive and not worthy. For 10.49$ per 16oz i would expect a perfect draft.
(Translated by Google) One star is clearly too much... hopelessly overpriced and no service!~$10 for 16oz bad beer ???(Original)Ein Stern ist schon deutlich zu viel... hoffnungslos überteuert und kein Service !~ 10 $ für 16oz schlechtes Bier ???
Only 50% of rides are working. And nothing mentioned on ticket window.
Loading...