Chipotle Mexican Grill

550 River St Ste A, Santa Cruz
(831) 295-6582

Recent Reviews

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M R

ordered online and they gave me this under filled burrito. chipotle ranch cup was under filled as if done on purpose. Stay away from this restaurant, don’t go here

Atmosphere: 1

Food: 1

Service: 1

Matt Atchison

I know yall businesses in Santa Cruz have houseless-person-takes-over-bathroom trauma. But for real, yall are toxic with it.
I drive, for uber, I live, in Felton; I don’t wanna drive ALLLLLLLLLLLLLLLLL the way home just because yall are like, afraid of what people will do in the bathroom? Idk maybe use more discernment and less judgement.
Stop letting crusty crust buckets use the bathroom (duh) and let REGULAR NORMAL CITIZENS use it.
Cleaning the bathroom an hour early and closing it is not only criminal, but lazy, immoral and pathetic.

Good day chipotle.

Atmosphere: 1

Food: 1

Service: 1

Jordyn Maywhort

Got chipotle delivered since i’m exhausted from working so much and thought i deserved to treat myself. Got a veggie bowl with fajitas. The “fajitas” were literally raw vegetables and the rice was so cold that it was literally in individual clumps. i’ve had this bowl before and the veggies have always been cooked and the food warm, but of course not tonight from this location when i want chipotle the most. the bowl was 90% rice and lettuce and sour cream and the bowl was only 1/2 full when i opened it. I feel like i’ve been ripped off and im so sad and disappointed.

Food: 1

Service: 1

pblacklock

This was once the worst Chipotle I’ve ever visited. Several years later (current visit), it’s not too shabby! Food was fresh and tasty, the employees were pleasant enough and the place wasn’t absolutely filthy. The bar area by the soda machine was clean and well stocked as well! No one actively keeping the place clean and stocked though. Ungodly expensive but I guess that’s partially a California thing….

Atmosphere: 3

Food: 4

Service: 3

Kyle Knight

Their new chickens delicioso

Atmosphere: 4

Food: 5

Service: 5

Logan

Everytime i go there i always get a stomach ache. I think “maybe this time itll be different” but it happens every time. Ive been to other locations and be been fine. Wouldnt be surprised if staff didn’t practice sanitation procedures enough considering.

Atmosphere: 2

Food: 1

Service: 4

Ethan Nicholas

They wouldn’t make any more fajitas 45min before closing.

Food: 1

Pablo VanWoerkom

Filthy, tables dont seem to be cleaned and trash allowed to pile up. Bathroom is dirty and no toilet seat covers a available.

Atmosphere: 2

Food: 1

Service: 4

Juan Perez Alvarez

The saddest Chipotle ever

Atmosphere: 1

Food: 2

Service: 1

Dany Nashed

AC wasn't working

Atmosphere: 1

Food: 4

Service: 5

Lucas Adler

Joan was a big help last night! She had great customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl of Steak

Colin Myers

Dietary restrictions: No sour cream ! That’s not good .

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Burrito Bowl of Steak

James Ross

Son tried eating there. . Some urine soaked guy smelling of feces walked in with with cups from garbage started filling cup with fountain drink. wanders around touching everthing and attempted to help himself to my kids food. The place is dirty so get your food to go if you chsnce eating there at all.

ryan zazueta

never order from any food delivery service.

Atmosphere: 1

Food: 1

Service: 1

Nat Robinson

Terrible service. Four people working, no one giving a shizzle about customers. Out of fajitas. What??? The whole place was dirty. Counter, tables. Everything.

Atmosphere: 2

Food: 3

Service: 1

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