Five Guys

1101 Pacific Ave Suite A, Santa Cruz
(831) 600-8541

Recent Reviews

Lori Stogner

Tryed ordering on line. First hung up on. So. We called them back. Then the guy took our order. Never giving us a total. . Then he hangs up on us again. So we call back/ long story short he tells us they don't take credit card payments. Still not giving us the total. and to just come in and order...Poor customer service.

Keith Christman

Delicious. I go here more than i should

Carl Desoto

Always fresh food. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Bryson B

The problem with five guys is it shouldn’t have DoorDash, or Uber eats and no curbside, it should be order in the store only, the poor workers are over worked since it’s so busy, with bad managers in charge and even worse store managers in charge of the store which are lazy no good people. But then above them are the corporate people and they are way worse. I escaped working at five guys 3 years ago, it’s hell on earth working for that company. Never work there.

Atmosphere: 3

Food: 3

Service: 3

Yaniv Noema

Best fries ?

Atmosphere: 5

Food: 5

Service: 5

RUBY STELLA ROMERO MARTINEZ

Delicious burgers and very good

Atmosphere: 5

Food: 5

Service: 5

Mac Dre

Staff and management are

Atmosphere: 1

Food: 1

Service: 1

Jackie Kenzie

This place is awesome!!! The burgers are sooooo good. The fries........OMG the best fries I've had in years!!!! So good! The service was awesome, too.The staff looked happy. I really enjoyed the options of what you want to put on your burger, sauteed onions, for example, yum-my. They have this big box of salted shell-on peanuts in the middle of the room, that you can eat for free, and they were really good too.

Atmosphere: 5

Food: 5

Service: 5

Evelyne Michaut

First and best: super nice service. Made the excursion with hungry kids so much better. Next: we all know burgers and fries ain't real food...but if you must indulge, this is the place. Juicy burgers and excellent fries, now that's real. Not super cheap (but I'd rather pay for decent food) and decently clean. Enjoy, once in a while.

Atmosphere: 4

Food: 4

Service: 5

Sandor Clegane

I’ve been going here regularly for years now and I will not stop. Navigating Downtown is kind of annoying, but not only is the food. Excellent, it’s my favorite burger around and the staff are cool and friendly. Please show these guys some love.

Bryan Cortez (Unconcerned559)

Salty and bad

Atmosphere: 3

Food: 1

Service: 1

484bethc

After a long ride, we did not feel like waiting for dinner on a Friday night. Stopped into this Five Guys and had a great experience. Food of course was good, but the employees were some of the friendliest helpful people I’ve ever met! Thank you for a nice experience for me and my young grandsons!

Peter G.

Staff was friendly, but messed up my simple order.I ordered a Bacon Dog All the Way (Every topping) but didn't receive bacon inside. And a fry, drink. Management named James Khan reached out to me and offered to mail me a gift card but never received it many weeks later.

Alexis K.

The management was fantastic, Eli was amazing and super friendly. I got the cheeseburger with everything on it and I swear it was the best thing I ate all day after being at the boardwalk. The music played was great and so was their customer survive. If I lived here, I would eat here on a daily basis just based off of the environment.

Carl Des

Always good. Large portions of frys and hamburgers.Dietary restrictions: Can askParking: Paid parking during the day, free after 8pmKid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular Fries, Double Cheeseburger

Load More