Subway
2215 Mission St, Santa Cruz
(831) 427-2212
Recent Reviews
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I met Gema today at this location. She had excellent customer service and great speed!
Atmosphere: 5
Food: 5
Service: 5
Husband went about a week ago and he got food poisoning and still has it....
Food: 1
I have been having so many bad experiences from this specific Subway. Oh my god the amount of times they mess up my order is insane. I am always missing either my chips or my drink when i order for delivery. FIX YOUR STORE AND STAFF YO.
Atmosphere: 1
Food: 1
Service: 1
Food was okay, however the meats/cheeses were entirely blocked off to prevent people from seeing it. The bathroom wouldn’t lock and was so unbelievably dirty i couldn’t even go. I overheard the workers talking in spanish, not knowing I speak spanish and could understand every word they were saying about forgetting to clean.
How does a sandwich shop run out of BREAD AND CHEESE? First & last visit.
Atmosphere: 1
Food: 1
Service: 1
server Brian awesome service, fantastic nice gentleman.
made my visit worthwhile.
Atmosphere: 4
Food: 5
Service: 5
such a waste. they screwed up my sandwich so bad and left off literally half of what was supposed to be on it. this store isn’t worth the money, definitely won’t be ordering here again. what i ordered vs. what i got…
Atmosphere: 1
Food: 1
Service: 1
Probably the worst subway I have been to. The only subway where I asked if they can add a little bit more spinach and they refused. Ordered before lunch rush even would start and they ran out of sauce for my sandwich.?♂️
Food: 1
Service: 1
Last time I went there only one person was working and she didn’t speak a word of English. She literally understood nothing. Luckily the guy behind me in line finally decided to help me translate to Spanish but I’ll never come here again. I don’t understand how you hire someone for a job that requires you to speak to customers in the U.S. when they can’t even speak English.
Atmosphere: 4
Food: 4
Service: 1
Ordered delivery via Subway app. Subway forgot to include some items, when I called this store (who made the order) they said they can't help and to contact doordash - even after explaining it was the subway app was told I must be wrong the app doesn't allow you to place orders and no help to refund the missing items - had to issue a chargeback via my bank to resolve :(
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Excellent customer
Atmosphere: 5
Food: 5
Service: 5
She Threw my sandwich in the trash after I tried using EBT to pay and it declined due to lack of funds ???
The fountain machine was broken and no
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
I went in today at 1pm all I did was ask if I can substitute a meat for a different meat, I asked "if you get turkey and ham and if I don't want ham can I replace it for extra turkey?" She unprofessionally told me " I don't think we can do that" I was extremely confused as to why a sandwich shop can't substitute my meat, because obviously you can, the worker was just uneducated and poorly trained.
consistent
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