Verve Coffee Roasters
816 41st Ave, Santa Cruz
(831) 706-2369
Recent Reviews
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Been here quite a few times and the coffee is always absolutely delicious. We also got kuinn amman and it was amazing best one I've had in a long time
Verve coffee, They gave me cup without a label.
Very busy, the service isn’t the most friendly but the coffee itself is good.
Beautiful coffee shop. Friendly staff. Popular.
great spot! Good pastries
Amazing coffee, great vibes, and excellent service! Shoutout to Miriam for being super kind and helpful!
I grew up in Santa Cruz. I live just up the street. I’ve come to Verve for years—often grabbing a coffee to go, appreciating the fact that a place like this existed in my community. But on this visit, while simply waiting in line, I was approached by your manager, publicly questioned about the legitimacy of my service dog, asked invasive questions about my disability, and ultimately told I would not be served and needed to leave.
It was shocking. It was humiliating. And it was a clear violation of the Americans with Disabilities Act (ADA).
In the past, your staff has greeted me with kindness—sometimes even asking to pet my dog (which, while not appropriate for a working service animal, at least came from a place of warmth). This experience, in contrast, felt cold, judgmental, and deeply exclusionary.
Maybe losing one customer doesn’t matter to you. But there are plenty of other coffee shops nearby that welcome me and my service dog without question, judgment, or humiliation—and that’s where I’ll be going from now on.
But I’ll leave you with this: How would you feel if you were publicly questioned and asked to leave a place you’ve been supporting for years? What if it happened in the neighborhood where you grew up, right down the street from your home? What if it happened just for existing as you are, and needing the support of a service animal to move through the world?
That’s what happened to me. I hope you’ll take that to heart.
I visited this cute little café and ordered a café au lait (or whatever it’s called!) and a cappuccino. Both drinks were really good—smooth and flavorful without being too strong. The coffee tasted fresh and decent, just what you'd hope for in a cozy spot like this. The atmosphere was inviting, and the baristas were super friendly and welcoming. Definitely a nice place to stop by for a relaxing cup of coffee.
Great little coffee house. Very zen with lots of plants.
Parking: On street
Atmosphere: 5
Service: 5
Recommended dishes: Pastries
Over priced
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Best coffee and staff in Santa
Atmosphere: 5
Food: 5
Service: 5
The coffee is delicious! Famous coffee shop!
The coffee beans are also very good
Atmosphere: 5
Food: 5
Service: 5
Good coffee but it was pricey
Atmosphere: 5
Food: 5
Service: 4
Try the light roast coffees, the best round here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries
Great cappuccino.
Atmosphere: 5
Food: 5
Service: 5
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