My go-to place when in Santa Cruz. Excellent, perfectly crafted espresso and good croissant.
Atmosphere: 5
Food: 5
Service: 5
Tom M
I love the fact that they let me get hot water without charging me.
Atmosphere: 5
Food: 5
Service: 5
Kat Ciecko
Nice coffeeshop with comfy seats and jazz playing. But there are no gluten-free options, no outlets, and tiny tables. Not even room for my bag beside me. So, I won't be back. I paid for an Uber and a meal to come here, but could barely get any work done. They said SC cafes don't have outlets, but that's not true; Roxa does, very close by.
David Krueger
Very CLEAN coffee shop.
Atmosphere: 5
Vanessa
baristas were super rude
Atmosphere: 2
Service: 1
Ariadna Martinez
I got bullied at a verve coffee shop.
I want to start off with the good things, the drinks were yummy and the atmosphere was quite lovely. However, I dont know if it is a requirement to be the most condescending, rude, and just overall mean person to work at this location. I want to use a different word to describe the workers but I fear my review will be taken down. I've gotten things at this location before and had great interactions but the service is going downhill. Please do not post the pride flag if you are going to be rude to a bunch of lesbians. If any of the workers read this, if you're having a bad day I understand being upset and feeling down about that BUT that is no excuse to take it out on customers. Please if you hate your job pick another line of work
Atmosphere: 4
Food: 5
Service: 1
Alex Michael
Great coffee shop. Been going here for years. Definitely recommend the Bowl of Soul if you are not looking for caffeine or the Missile if you are! The Chai is pretty weak though honestly. It mostly tastes like milk.
Atmosphere: 5
Food: 5
Service: 5
Cristiana Carboni
The coffee and atmosphere were excellent, though the server wasn't friendly
Atmosphere: 5
Food: 5
Service: 1
Amanda P
Aesthetically the best coffee shop in SC. Employees are really hit or miss. The short girl with the glasses and the shorter guy with the dark curly hair are always kind and friendly. The rest of the people act as if they really don’t want you there. They definitely slow down the line chatting with their friends and really don’t care if it goes out the door. No matter the length of the line, there’s typically only one register open. I’ve had two experiences now where an employee was sent to remind me of their rules. Both times, it was the employees’ mistake as they were not paying attention. If they’re so concerned, they could simply check their transaction history before coming to bother a customer. I know their rules, and it’s not hard to remember them. I believe in karma so have no intention of trying to squeeze an extra anything out of this shop. It’s ridiculous to be treated with pushback 50-70% of the time for ordering something that’s ON THE MENU. My drink also gets forgotten about fairly often as well. Really not impressed by the attitude here.
Update: Love it when the staff consistently forgets my drink and then comes at me with a new cup charge. That’s pretty ballsy to respond to your own bad service with the threat of an additional charge.
Service: 1
Greg S
LOVE VERVE. . . Great downtown Santa Cruz location, with cool baristas and a cool space for them to be in. Everyone is always incredibly nice and helpful here. Try the cold brewed coffee...or hot it's all the best!
Great drinks and a nice vibe, friendly staff. Downsides: zero outlets in the entire place for device charging.
I had a lot of trouble with WiFi—had to reboot my computer multiple times to be able to connect, and finally resorted to using my phone as a hotspot to have consistent connection.
Atmosphere: 5
Food: 5
Service: 5
Jeff Chan
Free oat milk!
Atmosphere: 5
Food: 5
Service: 5
Sára Petrechová
Food and coffee was nice. Had to wait pretty long for the bathroom though. It still gets me that I have to order at the counter and the machine asks me for a tip, but that is a different problem.
Atmosphere: 4
Food: 5
Service: 4
Athena H
Tried their Basil Matcha refresher. Pretty tasty.
Atmosphere: 5
Food: 5
Service: 5
Robert Wilson
A locally owned chain with great coffee, tea, snacks and other options. I always suggest going here over other large chains, not only because it's local, but the coffee is great too! Not only is this location a great addition to the Downtown area, but another awesome addition to the coffee culture here in Santa Cruz!
My go-to place when in Santa Cruz. Excellent, perfectly crafted espresso and good croissant.
Atmosphere: 5
Food: 5
Service: 5
I love the fact that they let me get hot water without charging me.
Atmosphere: 5
Food: 5
Service: 5
Nice coffeeshop with comfy seats and jazz playing. But there are no gluten-free options, no outlets, and tiny tables. Not even room for my bag beside me. So, I won't be back. I paid for an Uber and a meal to come here, but could barely get any work done. They said SC cafes don't have outlets, but that's not true; Roxa does, very close by.
Very CLEAN coffee shop.
Atmosphere: 5
baristas were super rude
Atmosphere: 2
Service: 1
I got bullied at a verve coffee shop.
I want to start off with the good things, the drinks were yummy and the atmosphere was quite lovely. However, I dont know if it is a requirement to be the most condescending, rude, and just overall mean person to work at this location. I want to use a different word to describe the workers but I fear my review will be taken down. I've gotten things at this location before and had great interactions but the service is going downhill. Please do not post the pride flag if you are going to be rude to a bunch of lesbians. If any of the workers read this, if you're having a bad day I understand being upset and feeling down about that BUT that is no excuse to take it out on customers. Please if you hate your job pick another line of work
Atmosphere: 4
Food: 5
Service: 1
Great coffee shop. Been going here for years. Definitely recommend the Bowl of Soul if you are not looking for caffeine or the Missile if you are! The Chai is pretty weak though honestly. It mostly tastes like milk.
Atmosphere: 5
Food: 5
Service: 5
The coffee and atmosphere were excellent, though the server wasn't friendly
Atmosphere: 5
Food: 5
Service: 1
Aesthetically the best coffee shop in SC. Employees are really hit or miss. The short girl with the glasses and the shorter guy with the dark curly hair are always kind and friendly. The rest of the people act as if they really don’t want you there. They definitely slow down the line chatting with their friends and really don’t care if it goes out the door. No matter the length of the line, there’s typically only one register open. I’ve had two experiences now where an employee was sent to remind me of their rules. Both times, it was the employees’ mistake as they were not paying attention. If they’re so concerned, they could simply check their transaction history before coming to bother a customer. I know their rules, and it’s not hard to remember them. I believe in karma so have no intention of trying to squeeze an extra anything out of this shop. It’s ridiculous to be treated with pushback 50-70% of the time for ordering something that’s ON THE MENU. My drink also gets forgotten about fairly often as well. Really not impressed by the attitude here.
Update: Love it when the staff consistently forgets my drink and then comes at me with a new cup charge. That’s pretty ballsy to respond to your own bad service with the threat of an additional charge.
Service: 1
LOVE VERVE. . . Great downtown Santa Cruz location, with cool baristas and a cool space for them to be in. Everyone is always incredibly nice and helpful here. Try the cold brewed coffee...or hot it's all the best!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great drinks and a nice vibe, friendly staff. Downsides: zero outlets in the entire place for device charging.
I had a lot of trouble with WiFi—had to reboot my computer multiple times to be able to connect, and finally resorted to using my phone as a hotspot to have consistent connection.
Atmosphere: 5
Food: 5
Service: 5
Free oat milk!
Atmosphere: 5
Food: 5
Service: 5
Food and coffee was nice. Had to wait pretty long for the bathroom though. It still gets me that I have to order at the counter and the machine asks me for a tip, but that is a different problem.
Atmosphere: 4
Food: 5
Service: 4
Tried their Basil Matcha refresher. Pretty tasty.
Atmosphere: 5
Food: 5
Service: 5
A locally owned chain with great coffee, tea, snacks and other options. I always suggest going here over other large chains, not only because it's local, but the coffee is great too! Not only is this location a great addition to the Downtown area, but another awesome addition to the coffee culture here in Santa Cruz!
Atmosphere: 5
Food: 5
Service: 5
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