The food is Good but mostly liquid of course and you will pay for it. We got one sprig of basil on the toppings plate for five of us. I asked for more they said okay but we have to charge you for it. Then tried to justify that by giving us a whole plate full, way too much. One or two sprigs more would have been fine.
Atmosphere: 2
Food: 4
Service: 1
Bart Griffin
Don't try calling in an order when they are busy because they will forget you are on the phone waiting. I was on hold but I could hear the person taking orders. I waited 5 minutes and 3 customers ordered during that time and so i hung up. If you're gonna leave customers on hold.....check in with them every 2 to 3 minutes, is that so hard to do????
Santiago Kirk Navarro
Horrible service from the employees because we sat at one table, the employee said we could not sit there because it was reserved but we sat in a different spot no sign again they told us that we could not sit there even though somebody just left that table a few seconds ago, then talked to us with an attitude. Food is acceptable but not the service
Atmosphere: 2
Food: 3
Service: 1
maria eufracio
I used to love coming here, but I found a bug in my to-go order. It was still alive. I’m very thankful I didn’t eat it. I won’t be coming back here again.
FBI Noreallythefbi
Their pho tastes really nice, it has nice light tasting broth with the perfect noodles to match. I really can’t rate the service though because I’ve only eaten inside once (they have a good pickup service that’s great for introverts, or just someone who’s in a rush). I believe they do have a bar there but it’s not like a full on pub, so I’d say it’s still pretty child friendly. They’ve got plenty of other good stuff too. :)
Atmosphere: 4
Food: 5
Michael Miser
I’ve eaten at Al Pho before and really liked the food, which makes this experience disappointing.
I recently visited with my boys and had them save a table while I stood in line to order. The line was slow, and a few people cut in front of me, but I stayed patient. Just as I was about to order, a waitress told my boys they had to leave the table because we hadn’t ordered yet, even though I was literally next in line.
It was embarrassing for them and frustrating for me as a parent. I understand if there’s a policy about seating before ordering, but it would’ve been more courteous to first check or explain rather than boot a family mid-order.
I genuinely hope management reviews how staff communicate in these situations, especially with families who are actively trying to order. It’s a simple courtesy that goes a long way toward keeping loyal customers coming back.
Atmosphere: 4
Food: 5
Service: 1
Natalie Garcia
Great food and service!
Atmosphere: 5
Food: 5
Service: 5
Stephanie
Would definitely be getting more stars if they weren't always and I mean ALWAYS sold out of veggie pho. You would think they would notice how popular it is and make more?? Viet kitchen gets my business yet again.
Rudy Salazar
Best Pho in the city.
Atmosphere: 5
Food: 5
Service: 5
Dima Tsoy
I needed a pick-me-up after recovering from a fluke over the weekend, and the best way to do it was by ordering a bowl of beef pho. This place is one of the few places on the central coast that serves pho. As for the quality of the pho, I must say that I’ve had better in other places like Sacramento, where large Vietnamese community resides. After all when I’m craving pho or need a magical cure, I almost always go to Al Pho.
The food is delicious. But the customer service sucks. There’s a women who I’ve seen yell at customers because they have accidently try to sit before ordering. They should put a huge sign outside. Sometimes people don’t know how it works and it’s their first time. But I’ve seen the same employee always yell at customers. Don’t bother ordering over the phone. They will put you on hold for 5-10 minutes and sometimes the call drops. It’s easier to just wait in line at the entrance.
Joseph Ellington
Yatzy was amazing!
Atmosphere: 5
Food: 5
Service: 5
G MURPH
They have it posted that they are open until 9pm. I arrived at 8:30pm on a Saturday and asked for a table and the receptionist told me they were closed. The place was only about 25% full, so it definitely wasn't because they were too busy. It's not like a bowl of soup takes a long time to prepare and to eat. I would have still been out before 9pm. Closing a restaurant 30 minutes early is a horrible business practice. I won't waste my money at a place that can't even honor their own operating hours. I'll take my business to Viet Kitchen instead.
Atmosphere: 1
Service: 1
Thomas Candy (120% Success)
First time, tried the ghost Ramen. Definitely recommend to get the ghost chili on the side so you can control the spiciness. Great environment and vibes A place ide hang out after work at the bar area watching diners drive ins and dives.
Atmosphere: 5
Food: 4
Service: 4
D
First time trying pho it was really good :)! Would definitely recommend! The staff was super nice and friendly, we got to sit at the bar and talk to the staff and another guy eating at the bar. Nice to sit alone and chat or sit at a table with your family :) 10/10
The food is Good but mostly liquid of course and you will pay for it. We got one sprig of basil on the toppings plate for five of us. I asked for more they said okay but we have to charge you for it. Then tried to justify that by giving us a whole plate full, way too much. One or two sprigs more would have been fine.
Atmosphere: 2
Food: 4
Service: 1
Don't try calling in an order when they are busy because they will forget you are on the phone waiting. I was on hold but I could hear the person taking orders. I waited 5 minutes and 3 customers ordered during that time and so i hung up. If you're gonna leave customers on hold.....check in with them every 2 to 3 minutes, is that so hard to do????
Horrible service from the employees because we sat at one table, the employee said we could not sit there because it was reserved but we sat in a different spot no sign again they told us that we could not sit there even though somebody just left that table a few seconds ago, then talked to us with an attitude. Food is acceptable but not the service
Atmosphere: 2
Food: 3
Service: 1
I used to love coming here, but I found a bug in my to-go order. It was still alive. I’m very thankful I didn’t eat it. I won’t be coming back here again.
Their pho tastes really nice, it has nice light tasting broth with the perfect noodles to match. I really can’t rate the service though because I’ve only eaten inside once (they have a good pickup service that’s great for introverts, or just someone who’s in a rush). I believe they do have a bar there but it’s not like a full on pub, so I’d say it’s still pretty child friendly. They’ve got plenty of other good stuff too. :)
Atmosphere: 4
Food: 5
I’ve eaten at Al Pho before and really liked the food, which makes this experience disappointing.
I recently visited with my boys and had them save a table while I stood in line to order. The line was slow, and a few people cut in front of me, but I stayed patient. Just as I was about to order, a waitress told my boys they had to leave the table because we hadn’t ordered yet, even though I was literally next in line.
It was embarrassing for them and frustrating for me as a parent. I understand if there’s a policy about seating before ordering, but it would’ve been more courteous to first check or explain rather than boot a family mid-order.
I genuinely hope management reviews how staff communicate in these situations, especially with families who are actively trying to order. It’s a simple courtesy that goes a long way toward keeping loyal customers coming back.
Atmosphere: 4
Food: 5
Service: 1
Great food and service!
Atmosphere: 5
Food: 5
Service: 5
Would definitely be getting more stars if they weren't always and I mean ALWAYS sold out of veggie pho. You would think they would notice how popular it is and make more?? Viet kitchen gets my business yet again.
Best Pho in the city.
Atmosphere: 5
Food: 5
Service: 5
I needed a pick-me-up after recovering from a fluke over the weekend, and the best way to do it was by ordering a bowl of beef pho. This place is one of the few places on the central coast that serves pho. As for the quality of the pho, I must say that I’ve had better in other places like Sacramento, where large Vietnamese community resides. After all when I’m craving pho or need a magical cure, I almost always go to Al Pho.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The food is delicious. But the customer service sucks. There’s a women who I’ve seen yell at customers because they have accidently try to sit before ordering. They should put a huge sign outside. Sometimes people don’t know how it works and it’s their first time. But I’ve seen the same employee always yell at customers. Don’t bother ordering over the phone. They will put you on hold for 5-10 minutes and sometimes the call drops. It’s easier to just wait in line at the entrance.
Yatzy was amazing!
Atmosphere: 5
Food: 5
Service: 5
They have it posted that they are open until 9pm. I arrived at 8:30pm on a Saturday and asked for a table and the receptionist told me they were closed. The place was only about 25% full, so it definitely wasn't because they were too busy. It's not like a bowl of soup takes a long time to prepare and to eat. I would have still been out before 9pm. Closing a restaurant 30 minutes early is a horrible business practice. I won't waste my money at a place that can't even honor their own operating hours. I'll take my business to Viet Kitchen instead.
Atmosphere: 1
Service: 1
First time, tried the ghost Ramen. Definitely recommend to get the ghost chili on the side so you can control the spiciness. Great environment and vibes
A place ide hang out after work at the bar area watching diners drive ins and dives.
Atmosphere: 5
Food: 4
Service: 4
First time trying pho it was really good :)! Would definitely recommend! The staff was super nice and friendly, we got to sit at the bar and talk to the staff and another guy eating at the bar. Nice to sit alone and chat or sit at a table with your family :) 10/10
Loading...