Worst experience ever . Really disappointed with the crew members . No one helped us .
Atmosphere: 1
Food: 1
Service: 1
Paula Sancho
Delicious, I went with my 3-year-old children and even they found a delicious menu for their age, we all left very happy.
Atmosphere: 5
Food: 5
Service: 5
Justice Booth
Still waiting after 36 mins don’t come here spoke to the manger super rude got my refund after 1 hour and 6 mins
Atmosphere: 1
Food: 1
Service: 1
Jesse Rico
Very busy.Went for a birthday wing dinner.Wings and fries on ☝️ point. Slaps on
Atmosphere: 3
Food: 4
Service: 5
Nohemy Estrada
We got
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Boneless Wings
Rita Guzman
Service was Great ?
Atmosphere: 5
Food: 5
Service: 5
mary akers
The nachos were great but the wings were
Atmosphere: 3
Food: 1
Service: 5
Sarah D.
Worst customer service ever! Ordered 3 of the kids tenders meals (literally pointing at the kids menu in front of us) in addition to our meal. When our order came out, the server only brought one tenders basket. When we asked where the other 2 were, the server said "oh I thought you only wanted one with 3 tenders." We clarified that we had asked for 3 kids meals (as we had 3 kids with us). She apologized & told us she would get us 2 more. She did. But upon getting our receipt, we noticed we were charged $13.99 each instead of the $7.99 shown on the kids menu. We asked about this & were told that she thought we wanted baskets with 3 tenders and the kids meals only come with 2. Total crap! First of all, the kids menu doesn't say how many it comes with so how would we have known any different? Second of all, and more importantly, it's not my fault she didn't understand and made a mistake. Why would I be pointing to the kids menu if that's not what I wanted? Why would I only order one meal with 3 tenders for THREE kids? Did she really think I was only going to give each of my kids ONE tender & a few fries? Even after HER mistake, she still refused to make any sort of correction. Terrible customer service! Do not go here! Spend your money elsewhere, otherwise they'll over charge you to just take it!
Ariella A.
Food came within 4 minutes of orderingWe got extra ranch and everything was hot and perfectVery surprised at the amazing service, we thought it would be busy as it is Saturday but everything was awesomeWe will be back :)
Best BWW I've been to. Server was super nice, quick with our orders and was always checking in on us. Food was prepared soooooo fast, and it was hot and fresh! Plus, it was so busy. Idk if Santa's elves were in the back helping out because I've never seen quick service. I don't live in the area but I only hope my neighborhood BWW was this amazing. Definitely on Santa's good list!
Chris W.
Worst customer service ever. Management does not follow through with anything. My order the brisket burger had a hair in it when I received it at home. I called in after pulling it out of my mouth and was apologized about it then told to save the receipt and bring it by for a refund. I did as instructed and was told it would take a few days to show as refunded. It's been a week, I have tried calling the store 5 times today with no one answering. I understand it's a $20 meal but after delivery and fees it added up to about $30. I am not one to complain but this is not how a corp should handle things. It's sad because I really enjoyed meeting with coworkers after work to watch a game. I am going to have to find somewhere else now a days. I would post the picture of the hair but I don't want people to be grossed out.
Christopher Vasquez
Enjoyed football Sunday and BWW. You can never go wrong with wings and beer! The servers were very nice just very busy. Anna the server recommended the Carmel with the cheese curds and it was a winner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Jayna L
The server was nice but only came to deliver food and bring the check while our drinks stood empty. The boneless wings were so over cooked and hard that we couldn’t chew them, and they didn’t toss them in sauce: they poured puddles over the wings so all the sauces were mixed together. Then the regular order of wedges was about ten small wedges spread on a large platter. It was actually comical. I told the server how bad the wings were but no response. It was so loud we couldn’t hear each other talk. Won’t go back.
Jason Guerrero
The bad: It was busy for Thursday night football so the service was super slow. They forgot my wife's food and ran out of chicken breast for my friends salad. The server was fine but he definitely could have used some more help.The good: I was Super surprised how good the burger was. Flavorful and a large portion. Would definitely recommend the burger if you like burgers.
Staff is rude and no sense of taking order?
Worst experience ever . Really disappointed with the crew members . No one helped us .
Atmosphere: 1
Food: 1
Service: 1
Delicious, I went with my 3-year-old children and even they found a delicious menu for their age, we all left very happy.
Atmosphere: 5
Food: 5
Service: 5
Still waiting after 36 mins don’t come here spoke to the manger super rude got my refund after 1 hour and 6 mins
Atmosphere: 1
Food: 1
Service: 1
Very busy.Went for a birthday wing dinner.Wings and fries on ☝️ point. Slaps on
Atmosphere: 3
Food: 4
Service: 5
We got
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Boneless Wings
Service was Great ?
Atmosphere: 5
Food: 5
Service: 5
The nachos were great but the wings were
Atmosphere: 3
Food: 1
Service: 5
Worst customer service ever! Ordered 3 of the kids tenders meals (literally pointing at the kids menu in front of us) in addition to our meal. When our order came out, the server only brought one tenders basket. When we asked where the other 2 were, the server said "oh I thought you only wanted one with 3 tenders." We clarified that we had asked for 3 kids meals (as we had 3 kids with us). She apologized & told us she would get us 2 more. She did. But upon getting our receipt, we noticed we were charged $13.99 each instead of the $7.99 shown on the kids menu. We asked about this & were told that she thought we wanted baskets with 3 tenders and the kids meals only come with 2. Total crap! First of all, the kids menu doesn't say how many it comes with so how would we have known any different? Second of all, and more importantly, it's not my fault she didn't understand and made a mistake. Why would I be pointing to the kids menu if that's not what I wanted? Why would I only order one meal with 3 tenders for THREE kids? Did she really think I was only going to give each of my kids ONE tender & a few fries? Even after HER mistake, she still refused to make any sort of correction. Terrible customer service! Do not go here! Spend your money elsewhere, otherwise they'll over charge you to just take it!
Food came within 4 minutes of orderingWe got extra ranch and everything was hot and perfectVery surprised at the amazing service, we thought it would be busy as it is Saturday but everything was awesomeWe will be back :)
Restaurantji Recommends
Best BWW I've been to. Server was super nice, quick with our orders and was always checking in on us. Food was prepared soooooo fast, and it was hot and fresh! Plus, it was so busy. Idk if Santa's elves were in the back helping out because I've never seen quick service. I don't live in the area but I only hope my neighborhood BWW was this amazing. Definitely on Santa's good list!
Worst customer service ever. Management does not follow through with anything. My order the brisket burger had a hair in it when I received it at home. I called in after pulling it out of my mouth and was apologized about it then told to save the receipt and bring it by for a refund. I did as instructed and was told it would take a few days to show as refunded. It's been a week, I have tried calling the store 5 times today with no one answering. I understand it's a $20 meal but after delivery and fees it added up to about $30. I am not one to complain but this is not how a corp should handle things. It's sad because I really enjoyed meeting with coworkers after work to watch a game. I am going to have to find somewhere else now a days. I would post the picture of the hair but I don't want people to be grossed out.
Enjoyed football Sunday and BWW. You can never go wrong with wings and beer! The servers were very nice just very busy. Anna the server recommended the Carmel with the cheese curds and it was a winner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
The server was nice but only came to deliver food and bring the check while our drinks stood empty. The boneless wings were so over cooked and hard that we couldn’t chew them, and they didn’t toss them in sauce: they poured puddles over the wings so all the sauces were mixed together. Then the regular order of wedges was about ten small wedges spread on a large platter. It was actually comical. I told the server how bad the wings were but no response. It was so loud we couldn’t hear each other talk. Won’t go back.
The bad: It was busy for Thursday night football so the service was super slow. They forgot my wife's food and ran out of chicken breast for my friends salad. The server was fine but he definitely could have used some more help.The good: I was Super surprised how good the burger was. Flavorful and a large portion. Would definitely recommend the burger if you like burgers.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Cheeseburger