if you're going to force me to order through a robot in the drive thru, the least your employees can do is to then get that order correct. ridiculous
Atmosphere: 1
Food: 1
Service: 1
jj jj
Night staff is always lazy food is always messed they are always giving me other peoples orders. It’s happened on multiple occasions so check your food before you leave. It’s like they never even look at the screen.
Atmosphere: 1
Food: 1
Service: 1
David Hughes
Okay, so I was craving an eggnormous burrito. The staff was very friendly the food was what I expected the problem that I had is with the automated AI order taking thing this is my second time to this location and experiencing it and to be honest with you I probably most likely will not ever go back. It seems to work well, and maybe if you were just ordering a number two with a drink, it would be fine. but when you try to tell it that you don't want the sauce and it puts on there no picante sauce, sometimes the people in the back still put the sauce on the burrito. this time, I drove up to the window and told the guy at the window what I needed to be removed from the burrito. I don't know, maybe I'm getting old it's just frustrating.
Parking: They have a drive-thru as well
Kid-friendliness: yes
Wheelchair accessibility: yes.
Atmosphere: 4
Food: 5
Service: 4
Daniel Angeles Salceda
I tried going through the drive-through. It was some robot AI. Made it soo slow to order. When ordering the drinks. It'll say, "Got it!" Then, when I order something else, it'll tell me that the drink i got is unavailable. When i pick something else, it'll say, "Got it!" Again Then say it is unavailable when trying to add something else to the order. I tried 4 different drinks, and all were unavailable. Tried asking what drinks it had available only for it to give me the generic list of drinks. Most of which was unavailable when trying to oder them. I was in this drive-through for 15 ish minutes because it was so slow to respond, and there was a big line behind me. I just got irritated and canceled the whole thing and left.
Everything was okay two thing that I hate was the cashier and the food nothing is wrong about it is that they forgot the Cheese second thing is that the last time I came here I was with my mom and then ordered my food with my mom asked everything I ordered my meal then the never gave me my cup this happened commanly kind of mad because I got a meal never gave a drink I don't like complaining my mom told me I should go get my cup but I said no because I don't like complaining but I said why not complainin calmly I told the cashier where is my cup I never got one can I get my cup that I ordered let me tell you something he looked tierd with airpods so I came up said the same thing I told you after I did he give me my cup but slammed the cup on the table and went back to looking at his phone and also I forgot to mention that we were the only people here I don't why he was angry it barley gets customers but like a average if I was that guy I would have been nicely pretty mean guy but started being calm good thing
Atmosphere: 5
Food: 4
Service: 3
Leo love
In drive through about a hour ago normally nice people work here however I asked for ranch she gives me a dirty look hands it to me then slams the window shut didn't even say a word to me. it be a long time before I ever go back
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Flame Grilled Beef
nicole bryan
This was by far the worst experience in my life they got my order wrong. Went back to fix it they got it wrong again. Went back a third time and STILL got it wrong SMDH. The food was greasy. My daughter couldn’t even eat her eggnormous burrito it was so slimy and mushy. I’m appalled by this restaurant. I worked fast food for 13 years so I know what service should be If I could give it no stars I would. This is what her burrito looked like I didn’t get my food so I can’t post a picture
Food: 1
Service: 1
Vanessa Larez
Drive thru worker was very patient and kind overall good experience, good food and everything was correct in my order.
They never have biscuits for breakfast and it's on their menu... Pluz horrible service
Jessica
Very clean, great air flow through the dining area on a pretty hot day was nice. No complaints??
Atmosphere: 5
Food: 5
Service: 5
Koko
They got my order wrong and gave me a regular whopper when I asked for a plant based one. I’m pescatarian and this absolutely ruined my night for me. I’m incredibly disappointed and absolutely disgusted. I will never eat here again based solely on the disrespect they give their customers.
Atmosphere: 1
Food: 1
Service: 1
carol sisson
My friend doesn't get excited about much,but he was impressed with the whopper, what was so good about it I asked. He said it was put together just right,all in order and placed right on top of each other,not just slapped on hanging out sides. Whoever did that keep it up, deserve a raise. Been eating whoppers for 50 years.
if you're going to force me to order through a robot in the drive thru, the least your employees can do is to then get that order correct. ridiculous
Atmosphere: 1
Food: 1
Service: 1
Night staff is always lazy food is always messed they are always giving me other peoples orders. It’s happened on multiple occasions so check your food before you leave. It’s like they never even look at the screen.
Atmosphere: 1
Food: 1
Service: 1
Okay, so I was craving an eggnormous burrito. The staff was very friendly the food was what I expected the problem that I had is with the automated AI order taking thing this is my second time to this location and experiencing it and to be honest with you I probably most likely will not ever go back. It seems to work well, and maybe if you were just ordering a number two with a drink, it would be fine. but when you try to tell it that you don't want the sauce and it puts on there no picante sauce, sometimes the people in the back still put the sauce on the burrito. this time, I drove up to the window and told the guy at the window what I needed to be removed from the burrito. I don't know, maybe I'm getting old it's just frustrating.
Parking: They have a drive-thru as well
Kid-friendliness: yes
Wheelchair accessibility: yes.
Atmosphere: 4
Food: 5
Service: 4
I tried going through the drive-through. It was some robot AI. Made it soo slow to order. When ordering the drinks. It'll say, "Got it!" Then, when I order something else, it'll tell me that the drink i got is unavailable. When i pick something else, it'll say, "Got it!" Again Then say it is unavailable when trying to add something else to the order. I tried 4 different drinks, and all were unavailable. Tried asking what drinks it had available only for it to give me the generic list of drinks. Most of which was unavailable when trying to oder them. I was in this drive-through for 15 ish minutes because it was so slow to respond, and there was a big line behind me. I just got irritated and canceled the whole thing and left.
Atmosphere: 3
Food: 4
Service: 1
Very nice people
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Double Sausage Egg & Cheese Croissan'Wich Meals, Double Whopper Jr
Everything was okay two thing that I hate was the cashier and the food nothing is wrong about it is that they forgot the Cheese second thing is that the last time I came here I was with my mom and then ordered my food with my mom asked everything I ordered my meal then the never gave me my cup this happened commanly kind of mad because I got a meal never gave a drink I don't like complaining my mom told me I should go get my cup but I said no because I don't like complaining but I said why not complainin calmly I told the cashier where is my cup I never got one can I get my cup that I ordered let me tell you something he looked tierd with airpods so I came up said the same thing I told you after I did he give me my cup but slammed the cup on the table and went back to looking at his phone and also I forgot to mention that we were the only people here I don't why he was angry it barley gets customers but like a average if I was that guy I would have been nicely pretty mean guy but started being calm good thing
Atmosphere: 5
Food: 4
Service: 3
In drive through about a hour ago normally nice people work here however I asked for ranch she gives me a dirty look hands it to me then slams the window shut didn't even say a word to me. it be a long time before I ever go back
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Flame Grilled Beef
This was by far the worst experience in my life they got my order wrong. Went back to fix it they got it wrong again. Went back a third time and STILL got it wrong SMDH. The food was greasy. My daughter couldn’t even eat her eggnormous burrito it was so slimy and mushy. I’m appalled by this restaurant. I worked fast food for 13 years so I know what service should be If I could give it no stars I would. This is what her burrito looked like I didn’t get my food so I can’t post a picture
Food: 1
Service: 1
Drive thru worker was very patient and kind overall good experience, good food and everything was correct in my order.
Atmosphere: 5
Food: 5
Service: 5
rude employee doesn’t even know their menu
Restaurantji Recommends
Very good
Atmosphere: 5
Food: 5
They never have biscuits for breakfast and it's on their menu... Pluz horrible service
Very clean, great air flow through the dining area on a pretty hot day was nice. No complaints??
Atmosphere: 5
Food: 5
Service: 5
They got my order wrong and gave me a regular whopper when I asked for a plant based one. I’m pescatarian and this absolutely ruined my night for me. I’m incredibly disappointed and absolutely disgusted. I will never eat here again based solely on the disrespect they give their customers.
Atmosphere: 1
Food: 1
Service: 1
My friend doesn't get excited about much,but he was impressed with the whopper, what was so good about it I asked. He said it was put together just right,all in order and placed right on top of each other,not just slapped on hanging out sides. Whoever did that keep it up, deserve a raise. Been eating whoppers for 50 years.
Food: 5
Loading...