Chipotle Mexican Grill
467 Betteravia Rd, Santa Maria
(805) 345-2293
Recent Reviews
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Want to thank the manager and staff at chipotle…I placed an order for a few items and let them know there was two orders that are for individuals with allergies and they changed out the utensils, got fresh food from the back…they did amazing about the cross contamination!! I know it can be a pain to stop and have to reset especially when it’s busy but I’m so so thankful for the amazing job they did!! 🙏
Atmosphere: 5
Food: 5
Service: 5
Never again!!!!!
Atmosphere: 1
Food: 1
Service: 1
Bad food
Atmosphere: 1
Food: 1
Service: 1
The worst chipotle I have been too. They forgot a sauce I payed an extra $2 dollars for, and look at how sad this “wholesome Bowl” is compared to what they gave me.
Atmosphere: 1
Food: 1
Service: 1
charge $3.50 for a soft drink however when I went to the fountain drink machine, there was three stickers stating out of order, I tried something else it also was out of syrup, went to the register to get a refund, they stated only the manager could get a refund manager was making food however after 10 minutes finally asked with a problem is why they couldn't simply give me a refund and finally hesitantly gave it. Extremely frustrating that they're charging for stuff they don't even have working or in stock and make a big deal about refunding money. If they were upfront and stated they don't have things like soda in stock, I wouldn't have paid for it or waste of my time. Horrible manager Sunday 1:30pm 11/30
Atmosphere: 2
Food: 5
Service: 1
It’s 8:07 PM and they are out of beans, cheese, guacamole and kids meals. They close at 11PM. This is not the first time they are out of a major ingredient. This place is terrible and a huge waste of time to go to. They need to do better
Atmosphere: 1
Food: 1
Service: 1
Three pieces of raw chicken in my burrito.
Atmosphere: 1
Food: 1
Service: 1
Good food expensive tho
Atmosphere: 3
Food: 3
Service: 3
My online order had literally nothing, maybe half a scoop of rice and they left half the bowl untouched with nothing. These portions are getting out of hand.
Atmosphere: 1
Food: 1
Service: 1
Echoing a recent review. We orderd two Carnitas Burritos. Both were 90% vegetables, salsa and rice. Almost no Carnitas. The last time we ordered on line was almost a year ago and the burritos were almost all meat. I agree, do not go here. I tipped in hopes of having a better experience but it made no difference. Support a local business instead.
Restaurantji Recommends
This location is often dirty and out of multiple items!! Each time we’ve tried it we walked into “welcome, we are out of___and ___” the seating area is never clean, AG location is much better.
Atmosphere: 1
Food: 1
Service: 1
I ordered online for 2 steak bowls. Then got home and found out that one of the bowls does not have any steak at all.. and the other steak bowl for my daughter is like just 1/3 of the plate and my daughter was wondering as if someone ate her bowl.. It was a hassle going back to the store.. and receive worst attitude from the crew (white girl-forgot to get her name bec im upset and don't want to make a scene) and she said that is the standard for the order but the when i showed it to the cashier; she said it should not be like that.. that is unacceptable! She did make the plate again for me but she should have say “sorry for the inconvenience”.. i would never order from this location.. (ordered sept 14, saturday at 1:30pm)
Atmosphere: 1
Food: 2
Service: 1
Really nice staff just did a take out order for a large party gave me extra stuff really nice staff each and every one of them thank you guys
Atmosphere: 5
Food: 5
Service: 5
The burrito was 85% rice (to save the company money) and the large order of chips were stale. I threw them in the trash for chips i already had from the grocery store. On top of this i paid for a $4 soda. This experience was so bad i will never eat at another chipotle again. Not kidding- i drove to a local business and bought a replacement burrito and tipped them $12. I was scammed by chipotle. Don’t let them scam you too. Support local businesses.
Atmosphere: 1
Food: 1
Service: 1
Ordered ahead for the drive through pick up. We waited 10 minutes in line to get to the window and once we got to the window, we were forced to wait another 10 minutes before anyone would acknowledge us. Meanwhile, there was one employee filling chip bags and 3 others just moseying around. Our food was cold by the time we got it and they also neglected to give us utensils or napkins in our bag.
Atmosphere: 3
Food: 3
Service: 1
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