They forgot my cheese on my sub which is an honest mistake and living across town I did not go back they are always super friendly and when I left a review stating they forgot the cheese the new general manager who was super nice called me personally to apologize. 10/10 service definitely recommend. I’m pregnant so forgetting my sauce or anything gets my hormones going lol thank you to the staff and new manager for being so kind and friendly!
Atmosphere: 5
Food: 5
Service: 5
Robert E Tinker
You guys need to put one in San Luis Obispo county
Atmosphere: 5
Food: 5
Service: 5
Richie D.
I'm as much to blame as the next person. When I am in Santa Maria, I tend to satisfy my chain restaurant craving. This time I tried the newly opened Firehouse Subs which I've read so much about through other Yelp reviews.Upon entering, I was greeted by Saige at the register. They were very patient with me being a Firehouse Subs newbie and answered the two questions I had. One question was the various sizes of the sandwich (small is 4 inches, medium is an average sized sub, and large is roughly a foot long). Upon checking out, I was asked if I was a nurse or other first responder because they offer a discount. It was kind of a giveaway since I was wearing my work scrubs. I was also asked if I'd like a pickle which I appreciated because I don't care for them and hate simply tossing it directly in the garbage when automatically included. Additionally for those with gluten intolerance or celiac, they offer a gluten free bun option.My carnivorous self was wanting a beef or corned beef sandwich. I ended up ordering the Smokehouse Beef & Cheddar Brisket. It came out fresh and hot on a super soft bun. The cheese and mayo were nice editions, however, I found the beef to be saltier than I like. The BBQ sauce was pleasantly sweet with the tiniest ever spice and managed to balance it out.While dining inside, I saw the various signs stating how many dollars have already been donated by the franchise to US Firehouses, plus replacement of outdated equipment including lifesaving equipment including AEDs, bunker beds, helmets and more. Additionally, each Firehouse Subs has a hand painted mural front and center. There are plastic helmets for kids to wear. If you would like an empty Pickle bucket it costs $3 versus throwing it away. All in all, great touches for a franchise/chain restaurant.
Atmosphere: 5
Food: 5
Service: 5
Maryruth Mitchell
The food is great, the employees always welcoming. The best part is this company supports our first responders with every purchase.
Atmosphere: 5
Food: 5
Service: 5
Manuel Ruiz
Kaile is a Superior employee and is to be commended as such.She was of utmost assistance with my wife, and all her gluten free needs today.I sincerely request that you pass along this 5-star plus recommendation to her in person.Good, quality managers aren't always essy to find.Keep up the excellent work in hiring her for the position in which she's working.The food is excellent and the atmosphere is very comfortable as well.
Atmosphere: 5
Food: 5
Service: 5
Corey Black
Coreyblack sandwiches places to. They were amazing and they’re really good atmosphere of people.
Atmosphere: 5
Food: 5
Service: 5
E B.
I would give 5 stars but those snarky girls that are at the counter... man!!! They need to teach them to not have such a ouss and attitude!!! Love Firehouse! Live the concept and charity...!
Javier Mena
Waited in line for 5 minutes no one acknowledged me. I guess you guys didn't want my
Atmosphere: 1
Service: 1
Renee J.
Medium hero The bag was wet with water so was part of medium sandwich It wasn't as good as expected. Jersey mikes much better meats taste
Went in at 11:30 and ordered 2 sandwiches, dine in. Waited almost 30 minutes. The employees here have no sense of urgency, seemed like they didnt care how long the customers were waiting. I believe in a "fast food" industry, they should be a little faster. 25.00 for 2 sandwiches!!! how do you say 1 and done. I will not go back. My sandwiches were packed up to go, even though I said it was for "here". Her reply, I thought you might want to just go.
Atmosphere: 2
Food: 3
Service: 1
Christina H.
Yikes! Sandwiches were not good and HEAVY mayonnaise on every one. All I tasted was mayo and bread. Awful.
Michael Miser
Sad, I put in an online order to be done at 6:10…I arrive and it’s going to be an extra 10 minutes on top of that…epic fail.6:23…still no food.Get your act together.
Atmosphere: 2
Food: 3
Service: 1
lori wamble
Ordered on line ... best sandwich in a long time !!
Food: 5
Alexis N.
This place is super tasty. I ordered a small turkey bacon ranch and a chicken and dumpling soup. The food was super tasty and i was sad when it was finished. I highly recommend the soup. It tasted like pot pie filling. Jose worked at the register and was so friendly and attentive to the customers coming in. The atmosphere was decent for a sandwich shop. I'll be back.
I just ended up throwing it away.
Atmosphere: 4
Food: 1
Service: 4
They forgot my cheese on my sub which is an honest mistake and living across town I did not go back they are always super friendly and when I left a review stating they forgot the cheese the new general manager who was super nice called me personally to apologize. 10/10 service definitely recommend. I’m pregnant so forgetting my sauce or anything gets my hormones going lol thank you to the staff and new manager for being so kind and friendly!
Atmosphere: 5
Food: 5
Service: 5
You guys need to put one in San Luis Obispo county
Atmosphere: 5
Food: 5
Service: 5
I'm as much to blame as the next person. When I am in Santa Maria, I tend to satisfy my chain restaurant craving. This time I tried the newly opened Firehouse Subs which I've read so much about through other Yelp reviews.Upon entering, I was greeted by Saige at the register. They were very patient with me being a Firehouse Subs newbie and answered the two questions I had. One question was the various sizes of the sandwich (small is 4 inches, medium is an average sized sub, and large is roughly a foot long). Upon checking out, I was asked if I was a nurse or other first responder because they offer a discount. It was kind of a giveaway since I was wearing my work scrubs. I was also asked if I'd like a pickle which I appreciated because I don't care for them and hate simply tossing it directly in the garbage when automatically included. Additionally for those with gluten intolerance or celiac, they offer a gluten free bun option.My carnivorous self was wanting a beef or corned beef sandwich. I ended up ordering the Smokehouse Beef & Cheddar Brisket. It came out fresh and hot on a super soft bun. The cheese and mayo were nice editions, however, I found the beef to be saltier than I like. The BBQ sauce was pleasantly sweet with the tiniest ever spice and managed to balance it out.While dining inside, I saw the various signs stating how many dollars have already been donated by the franchise to US Firehouses, plus replacement of outdated equipment including lifesaving equipment including AEDs, bunker beds, helmets and more. Additionally, each Firehouse Subs has a hand painted mural front and center. There are plastic helmets for kids to wear. If you would like an empty Pickle bucket it costs $3 versus throwing it away. All in all, great touches for a franchise/chain restaurant.
Atmosphere: 5
Food: 5
Service: 5
The food is great, the employees always welcoming. The best part is this company supports our first responders with every purchase.
Atmosphere: 5
Food: 5
Service: 5
Kaile is a Superior employee and is to be commended as such.She was of utmost assistance with my wife, and all her gluten free needs today.I sincerely request that you pass along this 5-star plus recommendation to her in person.Good, quality managers aren't always essy to find.Keep up the excellent work in hiring her for the position in which she's working.The food is excellent and the atmosphere is very comfortable as well.
Atmosphere: 5
Food: 5
Service: 5
Coreyblack sandwiches places to. They were amazing and they’re really good atmosphere of people.
Atmosphere: 5
Food: 5
Service: 5
I would give 5 stars but those snarky girls that are at the counter... man!!! They need to teach them to not have such a ouss and attitude!!! Love Firehouse! Live the concept and charity...!
Waited in line for 5 minutes no one acknowledged me. I guess you guys didn't want my
Atmosphere: 1
Service: 1
Medium hero The bag was wet with water so was part of medium sandwich It wasn't as good as expected. Jersey mikes much better meats taste
Restaurantji Recommends
Went in at 11:30 and ordered 2 sandwiches, dine in. Waited almost 30 minutes. The employees here have no sense of urgency, seemed like they didnt care how long the customers were waiting. I believe in a "fast food" industry, they should be a little faster. 25.00 for 2 sandwiches!!! how do you say 1 and done. I will not go back. My sandwiches were packed up to go, even though I said it was for "here". Her reply, I thought you might want to just go.
Atmosphere: 2
Food: 3
Service: 1
Yikes! Sandwiches were not good and HEAVY mayonnaise on every one. All I tasted was mayo and bread. Awful.
Sad, I put in an online order to be done at 6:10…I arrive and it’s going to be an extra 10 minutes on top of that…epic fail.6:23…still no food.Get your act together.
Atmosphere: 2
Food: 3
Service: 1
Ordered on line ... best sandwich in a long time !!
Food: 5
This place is super tasty. I ordered a small turkey bacon ranch and a chicken and dumpling soup. The food was super tasty and i was sad when it was finished. I highly recommend the soup. It tasted like pot pie filling. Jose worked at the register and was so friendly and attentive to the customers coming in. The atmosphere was decent for a sandwich shop. I'll be back.