I am a regular customer as I work nearby. Last week I ordered 2 drinks, a brownie, and a bagel. I did not get the brownie. The next time I went, I told them about the missing brownie. The girl at the window said she would ask her manager if I could get the missing item now. Right away, an outspoken lady named Breezy said I could not and gave me a really hard time, all for a brownie. I am not sure if she was the manager, but she was not professional for sure. A simple, polite no would have been fine. I will make sure to avoid this location and tell my coworkers about this rude employee.
Atmosphere: 1
Food: 1
Service: 1
Ana Herrera
I was very disappointed on the service I received today! The girl at the register was very rude and not helpful whatsoever. And one of the baristas kept announcing my drinks when I had already told him that I was waiting on another drink and that’s why I was still standing there, he kept looking at me without saying anything and they continued to laugh with the other gentleman barista. Which made me feel very uncomfortable. And to top it off they messed up on one of my drinks and gave me attitude (as if it was my fault) when I told the barista. He didn’t want to remake it and asked the cashier girl to make it for him. Overall very unhappy with the service at this location.
Atmosphere: 1
Food: 2
Service: 1
Brianda Guillen
I love going to this location but every time I go in the afternoon after 7 Daniel always has a bad attitude and he gave me the wrong drink last night and I got such a bad allergic reaction he gave me a mobile order that was for (Jesse) it was something with horchata and I’m allergic to it and sadly I’m at the hospital dealing with this. I hate being a Karen but do better.
Atmosphere: 1
Service: 1
Leroy Huxley
Weird odor in this place….
Atmosphere: 1
Food: 1
Service: 1
Tomas Lequesne
Why is this Starbucks so damn small? How am I suppose to enjoy my espresso and chocolate croissant in the freezing cold. The service was horrible, no one acknowledged me for 17 minutes, the place was packed, I overheard from other customers that they waited 26 minutes for their mobile order. WORST STARBUCKS IN SANTA MARIA
Atmosphere: 1
Food: 1
Service: 1
swarda deshmukh
I am severely allergic to lactose, hence I ordered the matcha with oat milk and they gave me matcha with heavy cream, I always have matcha with oat milk I had one sip and I confirmed with barista whether it’s oat milk she assured me that it is , while I was leaving I had another sip and then I was sure that it isn’t oat milk , I talked with her and she confirmed saying that we add heavy cream creamer on that drink , when my order was specific and I told her I’ll be sick in no time if this has lactose; which happened afterwards; she offered to make another drink but the damage was done. Now I m sick after 2 hours after the 2 sips of heavy cream matcha. I am not visiting this location next time.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Delgado
Bring back the peach syrup Update 3.5.25 How is that this Starbucks for years YEARS is the slowest one at the drive thru Avoid this Starbucks I came because it was the closest one to me but I’ll make the extra 5 min drive to the other I can probably go to a different Starbucks order get my drink and still come back to this one and see the same car there that’s how slow they are 1 star
Atmosphere: 1
Food: 1
Service: 1
Janet Bucio
Never fail to give me the wrong order ! My drinks are always horrible! I thought I’d give them one last try but nope never again! I recommend a different location that’s forsure!
C Q
Male working the register at 10:00 a.m. on 1/25 was very rude. Way to treat your customers! I don't come to Starbucks to be treated this way I will go to a different location from now on.
I showed up to the front door at about 10:15pm Oct 19 2024 because the app says come to the pickup counter. Door was locked, so I go to the drive-thru because there was no other way to get my order.
I pass by the outside order area because I'm not ordering I'm just trying to get my order.
And the worker, one of the two males on shift, looking and sounding tired and agitated says "hey bro next time how about the window first" with a very angry face.
I don't know how this guy's day has been but it gives you no right to act like an asshat.
Atmosphere: 1
Food: 1
Service: 1
daniel carrera
On Wednesday went to get a drink at around 3 leslie was the cashier that we payed to, terrible attitude and took forever to take our order. Never coming back to this location thanks to that person.
Atmosphere: 2
Food: 3
Service: 1
Mark Dennis
Quick in and out!
Atmosphere: 5
Food: 5
Service: 5
Juan Ignacio Soldani
Surprised by the poor attention of this place. Inefficient, unprofessional and poorly predisposed. Coffee tastes like dirty water.
Can we all just praise this barista's skills for a minute 🤩 and it is super delicious too! 😋 Well blended, great job Stowell Starbucks!!!
Atmosphere: 5
Food: 5
Service: 5
I am a regular customer as I work nearby. Last week I ordered 2 drinks, a brownie, and a bagel. I did not get the brownie. The next time I went, I told them about the missing brownie. The girl at the window said she would ask her manager if I could get the missing item now. Right away, an outspoken lady named Breezy said I could not and gave me a really hard time, all for a brownie. I am not sure if she was the manager, but she was not professional for sure. A simple, polite no would have been fine. I will make sure to avoid this location and tell my coworkers about this rude employee.
Atmosphere: 1
Food: 1
Service: 1
I was very disappointed on the service I received today! The girl at the register was very rude and not helpful whatsoever. And one of the baristas kept announcing my drinks when I had already told him that I was waiting on another drink and that’s why I was still standing there, he kept looking at me without saying anything and they continued to laugh with the other gentleman barista. Which made me feel very uncomfortable. And to top it off they messed up on one of my drinks and gave me attitude (as if it was my fault) when I told the barista. He didn’t want to remake it and asked the cashier girl to make it for him. Overall very unhappy with the service at this location.
Atmosphere: 1
Food: 2
Service: 1
I love going to this location but every time I go in the afternoon after 7 Daniel always has a bad attitude and he gave me the wrong drink last night and I got such a bad allergic reaction he gave me a mobile order that was for (Jesse) it was something with horchata and I’m allergic to it and sadly I’m at the hospital dealing with this. I hate being a Karen but do better.
Atmosphere: 1
Service: 1
Weird odor in this place….
Atmosphere: 1
Food: 1
Service: 1
Why is this Starbucks so damn small? How am I suppose to enjoy my espresso and chocolate croissant in the freezing cold. The service was horrible, no one acknowledged me for 17 minutes, the place was packed, I overheard from other customers that they waited 26 minutes for their mobile order. WORST STARBUCKS IN SANTA MARIA
Atmosphere: 1
Food: 1
Service: 1
I am severely allergic to lactose, hence I ordered the matcha with oat milk and they gave me matcha with heavy cream, I always have matcha with oat milk I had one sip and I confirmed with barista whether it’s oat milk she assured me that it is , while I was leaving I had another sip and then I was sure that it isn’t oat milk , I talked with her and she confirmed saying that we add heavy cream creamer on that drink , when my order was specific and I told her I’ll be sick in no time if this has lactose; which happened afterwards; she offered to make another drink but the damage was done. Now I m sick after 2 hours after the 2 sips of heavy cream matcha. I am not visiting this location next time.
Atmosphere: 1
Food: 1
Service: 1
Bring back the peach syrup
Update 3.5.25
How is that this Starbucks for years YEARS is the slowest one at the drive thru
Avoid this Starbucks I came because it was the closest one to me but I’ll make the extra 5 min drive to the other
I can probably go to a different Starbucks order get my drink and still come back to this one and see the same car there that’s how slow they are 1 star
Atmosphere: 1
Food: 1
Service: 1
Never fail to give me the wrong order ! My drinks are always horrible! I thought I’d give them one last try but nope never again! I recommend a different location that’s forsure!
Male working the register at 10:00 a.m. on 1/25 was very rude. Way to treat your customers! I don't come to Starbucks to be treated this way I will go to a different location from now on.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
"Hey bro next time how about the window first"
I showed up to the front door at about 10:15pm Oct 19 2024 because the app says come to the pickup counter. Door was locked, so I go to the drive-thru because there was no other way to get my order.
I pass by the outside order area because I'm not ordering I'm just trying to get my order.
And the worker, one of the two males on shift, looking and sounding tired and agitated says "hey bro next time how about the window first" with a very angry face.
I don't know how this guy's day has been but it gives you no right to act like an asshat.
Atmosphere: 1
Food: 1
Service: 1
On Wednesday went to get a drink at around 3 leslie was the cashier that we payed to, terrible attitude and took forever to take our order. Never coming back to this location thanks to that person.
Atmosphere: 2
Food: 3
Service: 1
Quick in and out!
Atmosphere: 5
Food: 5
Service: 5
Surprised by the poor attention of this place. Inefficient, unprofessional and poorly predisposed. Coffee tastes like dirty water.
Atmosphere: 1
Food: 1
Service: 1
Very nice I go every night
Atmosphere: 4
Food: 4
Service: 4
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