I normally love wingstop but our black friday night restaurant experience was unforgettable amd was shocked to learn management were prioritising deliveroo orders over their sit-in guests.
We were told that our order would be ready in 30 minutes as they are busy, however it did not come after half an hour and were being told that it’d atleast take another 20 min and got offered refund as we can’t wait that long.
It was not too busy at restaurant but they were preferring making money via take away and not valuing their guests sitting at restaurant
Terrible experience due to in correct info at the time of order and how they prioritise takeaway partners more than their customers
However staff was really nice and apologetic but not their mistake
Flores Ivan
la comida 10/10 te atienden muy bien
Nonie
The employees were really nice. There was one person there so the food came out quick. I've had nothing but good experiences here.
Atmosphere: 5
Food: 5
Service: 5
Ivan Eulogio
The food is never ready on time, always have to wait even longer once you go pick up an order. Almost all the time I get my order it’s been completely wrong or gave me someone else’s order. On top of that the prices are more expensive, save your money and go to the one on betteravia. You’ll get better food, service, and better price.
Atmosphere: 1
Food: 1
Service: 1
Teddy Perea
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Cassandra Marie Elsasser
We got Wing-stop and there was hair in my fries.!!! Never again !!
Yahn Marcos García Farias
Very good service, and also a very nice team and I love the food, and it's pretty fast, and also they give some extra wings ☺️
Atmosphere: 5
Food: 5
Service: 5
Katherine sauceda
The street corn chicken is my favorite I love it the hotter chicken is so good mouth-watering the kids love it the dogs love it the cats love it I love it 😁 people are really friendly here refill sodas it's a vibe they have really good music their french fries are the best always fresh
Atmosphere: 5
Food: 5
Service: 5
A O
Haven't had an issue, they be getting off on the wings every single time!
Atmosphere: 5
Food: 5
Service: 5
daisy may
everyones always so nice here , great customer service
Whos the manager at this place i called 6 times before I showed up thinking the phone wasn't working get here and call to see how lazy they are to do there job and they let that phone ring with no cares and the place isn't even busy management needs to learn to check there employees this is beyond annoying and inconvenient both girls working were awful on August 4th at 11pm
Atmosphere: 1
Food: 2
Service: 1
Joe Leigh
Store #2675. Ordered well before the rush for dine in. Only 2 people ahead of us. Then the swarm of online orders came in. Idiot manager apparently prioritized every online order while leaving dine in customers hanging. After 45 mins waiting I demanded our money back. They couldn’t even handle that and just asked me to write my name and number down.
Worst experience ever. These guys can’t run a business and have zero customer service. Don’t have to hope, just a matter of time they close.
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Fanessa Williams
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being.
This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it?
I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food.
DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt.
Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me.
You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice.
I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word.
I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
Dave D
Their chicken and fries are soooo good and so many sauces and flavors to choose from.
I normally love wingstop but our black friday night restaurant experience was unforgettable amd was shocked to learn management were prioritising deliveroo orders over their sit-in guests. We were told that our order would be ready in 30 minutes as they are busy, however it did not come after half an hour and were being told that it’d atleast take another 20 min and got offered refund as we can’t wait that long. It was not too busy at restaurant but they were preferring making money via take away and not valuing their guests sitting at restaurant Terrible experience due to in correct info at the time of order and how they prioritise takeaway partners more than their customers However staff was really nice and apologetic but not their mistake
la comida 10/10 te atienden muy bien
The employees were really nice. There was one person there so the food came out quick. I've had nothing but good experiences here.
Atmosphere: 5
Food: 5
Service: 5
The food is never ready on time, always have to wait even longer once you go pick up an order. Almost all the time I get my order it’s been completely wrong or gave me someone else’s order. On top of that the prices are more expensive, save your money and go to the one on betteravia. You’ll get better food, service, and better price.
Atmosphere: 1
Food: 1
Service: 1
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
We got Wing-stop and there was hair in my fries.!!! Never again !!
Very good service, and also a very nice team and I love the food, and it's pretty fast, and also they give some extra wings ☺️
Atmosphere: 5
Food: 5
Service: 5
The street corn chicken is my favorite I love it the hotter chicken is so good mouth-watering the kids love it the dogs love it the cats love it I love it 😁 people are really friendly here refill sodas it's a vibe they have really good music their french fries are the best always fresh
Atmosphere: 5
Food: 5
Service: 5
Haven't had an issue, they be getting off on the wings every single time!
Atmosphere: 5
Food: 5
Service: 5
everyones always so nice here , great customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Whos the manager at this place i called 6 times before I showed up thinking the phone wasn't working get here and call to see how lazy they are to do there job and they let that phone ring with no cares and the place isn't even busy management needs to learn to check there employees this is beyond annoying and inconvenient both girls working were awful on August 4th at 11pm
Atmosphere: 1
Food: 2
Service: 1
Store #2675. Ordered well before the rush for dine in. Only 2 people ahead of us. Then the swarm of online orders came in. Idiot manager apparently prioritized every online order while leaving dine in customers hanging. After 45 mins waiting I demanded our money back. They couldn’t even handle that and just asked me to write my name and number down. Worst experience ever. These guys can’t run a business and have zero customer service. Don’t have to hope, just a matter of time they close.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being. This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it? I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food. DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt. Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me. You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice. I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word. I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
Their chicken and fries are soooo good and so many sauces and flavors to choose from.
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