City Kitchen Express One LLC

1620 26th St # 1001N, Santa Monica
(310) 828-0458

Recent Reviews

Ankur Rajput

I ordered an iced chai latte but was disappointed with the taste and flavor—it felt like I am drinking cold milk. However, the cafe is conveniently located on the first floor of the campus and easy to find.

Atmosphere: 3

Food: 3

Service: 4

Miguel Aldaz

Great spot for a quick breakfast or lunch. They have freshly made sandwiches, soups, salads. My favorite part is that they have a rotating daily specials menu!

T k

Ordered egg and cheese croissant because I dont eat bacon. And found a small piece of bacon inside the sandwich. Looks like chefs dont care at all while preparing the food. But cashiers are friendly.

Aisha K.

Found a bug in my salad. I'm pregnant and this just absolutely mortified me. I showed them and asked for a refund which they did no questions asked and were remorseful. The staff here is great which is why I am giving it 2 stars. I wouldn't have posted, however, seeing that previous customers also complained about bugs in their salads, I think management needs a wake up call. You're charging $11 for a basic chicken Caesar salad, there is no excuse to cut corners. You are putting lives at risk.

Mackenzie P.

I had three bites of their veggie quesadilla before my stomach started to feel weird. I chalked it up as being morning gas, and kept eating. By the time I was half way done, my stomach was cramping so bad. Like each bite got so much worse. I opened up the quesadilla and some of the veggies, like the mushrooms and bell pepper, looked like they were pushed beyond their expiration date. I threw the rest away right then and there. But still pretty sure I got some type of mild food poisoning because the rest of the work day, I was in and out of the bathroom. It's sad because it tasted pretty good (the only reason for the 2 stars), but I don't trust this place.

Taylor S.

I work in the same building as this eatery and today I bought a blueberry muffin. I looked at the muffin and there was clearly mold on it. When I brought it back the cashier told me that it wasn't mold it was just the blueberry. It was clearly fuzzy and green, which is mold. She asked if I wanted a refund, and I said yes. She gave me back only $3.00 when I was charge $3.30. Terrible food and customer service.

David S.

Basically they help people they like and have no order. They hook up their friends, food is slowly getting more and more sloppy. It takes forever to make you a simple sandwich while the whole time they are putting others first. Unfortunately I work in the building but prob gonna stop going as of today.

Julianne J.

I happen to work in the same building as City Kitchen. I go here more so for convenience, but now I don't even know if I could recommend that. The food is overpriced for what it is, and recently the quality and consistency have been on a decline. I used to get the turkey chili or soup of the day whenever I was in a rush or pressed for the time. I'm not sure what changed, but whatever they served my last couple of visits tasted too sweet for soups that are supposed to be savory. Today I ordered a sandwich and soup, which ended up totaling $17 and change before tip. I didn't order a lettuce sandwich, but that's what I got. The lettuce to meat/ other ingredient ratio was so imbalanced. The tomato basil soup used to taste amazing. Today it was bland, and I guess they gave up on the basil altogether. What happened City Kitchen?

T khan

Ordered egg and cheese croissant because I dont eat bacon. And found a small piece of bacon inside the sandwich. Looks like chefs dont care at all while preparing the food. But cashiers are friendly.

Brittany K.

Fine.. I'm not sure what else to say. I wasn't expecting much and my expectations were met. I came into the water gardens for an interview at lunch time and decided to look for a sandwich or salad before I had to jet back off to work. Walked in here because it was honestly the first thing I found and it looked quick, which it was by the way. I was served in a very timely fashion which is good if you are in a rush to get back to the office. Will say though the cashiers seem really unfriendly. Don't even ask "how are you?" before blurting out, "what can I get for you?" Oh well! What could you possibly expect from an office building cafe? Anyways I grabbed a caprese sandwich. It was a nice size for the hefty $9.25 price tag. The ingredients were fresh though. Big thick slices of mozzarella and tomato which I appreciated. If I do end up getting hired and returning to the building I'll likely be brown bagging it though.

King B.

city kitch express iced coffee i get undressed breakfast is the best

Steve S.

I'm normally very reasonable, and I understand sometimes mistakes happen, but don't put pico de Gallo in my breakfast burrito and argue with me that you didn't. I took a bite out of it and tasted the onions. Who puts pico de Gallo in a breakfast burrito anyway? This place needs a reality check.

Abigail Kaufmann

Food is AMAZING!! Staff is always so helpful and eager to accomodate. City Kitchen is my go to breakfast and lunch spot!

bri m.

Came in after running into the bank today. Never been, smelled good. Ordered an iced mocha and a turkey sandwich. Brought it back to my office, ate half and when I was going to eat the second half I went to remove some of the excessive lettuce and found a sizable bug! I'm not the type of person to take to yelp before I try to resolve the problem directly with the owner first. So I called. I used cash for my transaction so I wasn't looking for a refund, I really just wanted to inform them of my incident. They offered for me to come back and they would remake it, which I declined... I really had lost not only my appetite but my trust that this is a clean cafe. I told them that they could refund my co worker who paid for a salad with a credit card since she was so grossed out that she threw her food away too. They agreed and asked me to send a photo to their email. I sent the photo and the owner called me. The owner was defensive, unprofessional and at one point attempted to tell me to complain to their produce company, NOT THEM. Are you kidding me? This is when I began to raise my voice, prompting her to talk over me and scoff multiple times. She told me she wasn't going to refund my co worker because they used different lettuce for her salad than the lettuce I found the bug in. I couldn't believe it. After arguing a bit more she agreed to refund my co workers card for the amount of my sandwhich (not the amount of her salad...$2 difference mind you...also wasnt asking for a refund for BOTH meals). She then hung up on me. She called me back within 1 minute and told me that she was not going to refund the card and that I needed to come in to collect my $10. I explained I work far away and was not going to go out of my way for $10. She insisted she wants to "meet me", I dont know if this was some weird threat or what she meant by that but I declined. She laughed and talked over me until I eventually hung up on her. I cannot believe the unprofessionalism I experienced with this woman. If she truly is the owner I would be shocked.

Melanie Fann

Love the Chili, it's seasoned very well and loaded with turkey. Tastes amazing.

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