Coffee Bean & Tea Leaf
380 Santa Monica Pier Ste 7, Santa Monica
(310) 260-8744
Recent Reviews
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I ordered pastries, which were delicuous, and a cup of ice water ($1.00). After.eati g my food right outside the establishment I went back in to ask for a refill of ice water. The staff refused a mnd said I had to pay another $1.00. All I asked for water. Sad!
Atmosphere: 3
Food: 3
Service: 3
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Came to get some hot coffee for my wife and I. When I was preparing my coffee Pouring the half and half I noticed the milk bulking up. I asked the male barista if I could get a new coffee because the texture of the dairy was off. Instead of just giving me a new coffee he began to ask for a receipt which I chose not to get to save some paper. He began making comments about my ability to make a coffee to his coworkers. If it wasn't for the young female at the register that told him to just make a new one I dont know what his problem is. Worst customer service ever...
Atmosphere: 1
Food: 1
Service: 1
If I could leave less than one star I would. The girl that works in the morning is so rude. I work on the pier to and I would never want to make anyone feel this way. Liz is rude. You need to have a talk with here about her attitude.
Atmosphere: 1
Food: 5
Service: 1
This coffee shop offers a calm & soothing vibe as it is located right by the rides & the staff are very welcoming & lines are always through the door. Be prepared to be know what u want before u ate in line as it is a fast moving shop. Personally I am a fan a more cold chocolate drink for the afternoon/evening as it is still January it does feel rather chilly staring at 5pm. Staff is very accommodating to each and every customers request & pastries are always warmed up & taste very fresh.
Atmosphere: 5
Food: 5
Service: 5
Great coffee and coffee cake đ
Atmosphere: 5
Food: 5
Service: 5
Their cookie coffee was SOOOOO GOOD
Layered pumpkin was delicious and so was the cheese danish. Employee was friendly and kind. They were kind enough to give us a pup Cup for our pug. Had a good first time experience
Atmosphere: 5
Food: 5
Service: 5
Went to the pier a couple weeks ago. My teen waited in line for a while and when she got up to the front of line, the employee looked at her and proceeded to ask the person behind her if they were ready to order. When my daughter mentioned she was next, the employee continued to ignore her and attend the people behind her. So she walked out without purchasing anything.
Service: 1
The steak was cooked as requested.
Restaurantji Recommends
The staff is super sweet here. Might have been the sun and the pier that made this iced coffee taste so good. Worth a stop after the beach.
Atmosphere: 5
Food: 5
Service: 5
Very busy but the jalapeño cream cheese bagel was amazing!
Atmosphere: 4
Food: 5
Service: 3
Love the vibes and customer service .
Atmosphere: 4
Food: 4
Service: 4
No sugar free options other than some âvanilla powderâ that the cashier Karen couldnât guarantee it was sugar free and wouldnât ask just kinda shrugged and said idk. Not asking to stay skinny but as a type 1 diabetic. Go girl give us nothing
Donna and the rest of the team are the best!!
Atmosphere: 5
Food: 5
Service: 5
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