Honestly, don’t get the hype about this place. The pizza is mediocre at best. Stopped by around 11ish on a Sunday and I am pretty sure I got a slice from the previous day. Will not return.
Atmosphere: 1
Food: 1
Service: 2
Diego Marchavsky
You would think that such a high-end place that's mixed such wonderful food will have a clue how to handle it. I ordered a pizza and Caesar salad and when I came to pick it up (And I was on time Mind you) the Pizza was on a rack which was not heated so it was already completely cold and resting on top of it (absorbing all the heat that it had )was the Caesar salad. That's why I pay the big bucks for.. a hot salad and a cold pizza. Ridiculous!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Caesar Salad, New York 18 Market Veggie Pizza
Min Fan
They don’t respect reservations. What’s the point of making reservations if we still have to wait over 30 minutes for a table? Very sketchy in doing business.
Atmosphere: 1
Service: 1
Rochelle Renaud
Black crust and more. Terrible they bother to deliver. So disappointing! Never again for take out. Ychhy.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Kale Salad
katie nash
No options for pickup. Online ordering didn't work and they do not pick up the phone.
Morgan Chadwick
I ordered this mislabeled pizza on doordash. Called to correct it. No one answered the phone. Got the wrong pizza.
Atmosphere: 1
Food: 3
Service: 1
moustafa eissa
Great pizza but the manager ruined our experience. We had gotten a bagel from a neighboring restaurant. We ordered some pizza and asked at the register if it was ok to eat our bagel outside with our pizza and he told us that’s fine. We went outside and the manager came out and very rudely told us we cannot eat the bagel there. Even tho we had ordered food from them as well. The way she was about it was very rude
Atmosphere: 1
Food: 5
Service: 1
Brian
Ordered a Market Veggie and Buffalo Chicken for a team lunch and one of the slices came with a lock washer which I conveniently bit into and chipped a quarter off my premolar. There is undoubtedly a tool in their kitchen that this fell off of. Their head chef knows it because he apologized, went to investigate it, came back with a concerned look but went straight to the manager to ask what to do. The manager denied that it could have come from them as if I'm taking time out of my day to plant washers in their pizza and chip my teeth for some kind of payout. My ask was for them to pay for the cost of repair when I bring them an invoice, which would cost less than $500. Does it trouble you that much to own up to a small mistake and make fair to your customer?
Atmosphere: 1
Food: 3
Service: 1
Janine Negrin
Good place to grab a quick piece of pizza. They have some vegetarian options on the pizza and salad. My son likes the meat pizzas and tried bbq chicken and pepperoni
Florencia Mena
I ordered online a NY pizza slice. I placed my order at 8.20 PM, the place closes at 9 PM. I pick up my order and when I got home the pizza was cold! The only option to fix the problem the email gave me was calling the phone number. I did and the rudest employee answered. It was 8.50 PM by then. I explained to him what happen and his answer was “yeah we’re closing so the oven it’s off”. That’s it. I explained to him well I placed at 8.20 a little warning would be nice because now I’m stuck with a $8 cold pizza slice. He didn’t say anything. Not even a sorry. Sir, whoever you are I hope somebody could teach you some customer service or at least apologize. If you’re going to close your oven 40 min before closing just don’t take orders I would have gladly order from another place.
Honestly, don’t get the hype about this place. The pizza is mediocre at best. Stopped by around 11ish on a Sunday and I am pretty sure I got a slice from the previous day. Will not return.
Atmosphere: 1
Food: 1
Service: 2
You would think that such a high-end place that's mixed such wonderful food will have a clue how to handle it. I ordered a pizza and Caesar salad and when I came to pick it up (And I was on time Mind you) the Pizza was on a rack which was not heated so it was already completely cold and resting on top of it (absorbing all the heat that it had )was the Caesar salad. That's why I pay the big bucks for.. a hot salad and a cold pizza. Ridiculous!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Caesar Salad, New York 18 Market Veggie Pizza
They don’t respect reservations. What’s the point of making reservations if we still have to wait over 30 minutes for a table?
Very sketchy in doing business.
Atmosphere: 1
Service: 1
Black crust and more. Terrible they bother to deliver. So disappointing! Never again for take out. Ychhy.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Kale Salad
No options for pickup. Online ordering didn't work and they do not pick up the phone.
I ordered this mislabeled pizza on doordash. Called to correct it. No one answered the phone. Got the wrong pizza.
Atmosphere: 1
Food: 3
Service: 1
Great pizza but the manager ruined our experience. We had gotten a bagel from a neighboring restaurant. We ordered some pizza and asked at the register if it was ok to eat our bagel outside with our pizza and he told us that’s fine. We went outside and the manager came out and very rudely told us we cannot eat the bagel there. Even tho we had ordered food from them as well. The way she was about it was very rude
Atmosphere: 1
Food: 5
Service: 1
Ordered a Market Veggie and Buffalo Chicken for a team lunch and one of the slices came with a lock washer which I conveniently bit into and chipped a quarter off my premolar. There is undoubtedly a tool in their kitchen that this fell off of. Their head chef knows it because he apologized, went to investigate it, came back with a concerned look but went straight to the manager to ask what to do. The manager denied that it could have come from them as if I'm taking time out of my day to plant washers in their pizza and chip my teeth for some kind of payout. My ask was for them to pay for the cost of repair when I bring them an invoice, which would cost less than $500. Does it trouble you that much to own up to a small mistake and make fair to your customer?
Atmosphere: 1
Food: 3
Service: 1
Good place to grab a quick piece of pizza. They have some vegetarian options on the pizza and salad. My son likes the meat pizzas and tried bbq chicken and pepperoni
I ordered online a NY pizza slice. I placed my order at 8.20 PM, the place closes at 9 PM.
I pick up my order and when I got home the pizza was cold!
The only option to fix the problem the email gave me was calling the phone number. I did and the rudest employee answered. It was 8.50 PM by then. I explained to him what happen and his answer was “yeah we’re closing so the oven it’s off”. That’s it. I explained to him well I placed at 8.20 a little warning would be nice because now I’m stuck with a $8 cold pizza slice. He didn’t say anything. Not even a sorry.
Sir, whoever you are I hope somebody could teach you some customer service or at least apologize.
If you’re going to close your oven 40 min before closing just don’t take orders I would have gladly order from another place.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pizza by Slice
Restaurantji Recommends
WOW!! This place is absolutely amazing!! 12/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York 18 Pepperoni Pizza, Margherita Pizza, Kale Salad
Great all around!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Funghi & Truffle Pizza, Kale Salad
Professional team! ⭐️⭐️⭐️⭐️⭐️
All equipment is clean, good hygiene, Very safety food. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Antipasta Salad, New York 18 Pepperoni Pizza, Caesar Salad, Pizza Margherita, Beet Salad, Margherita Pizza, Funghi & Truffle Pizza, Mushroom Truffle, Squash Blossom Pizza, Valrhona Chocolate Cake, Kale Salad, New York 18 Market Veggie Pizza, Inferno Pizza, Radicchio Salad, Truffle Fries, New York Market Veggie Pizza
it was good. Felt like it was missing something, but was still enjoyable.
Kid-friendliness: Me and my best friend went there. We are middle schoolers, and they were very kind to us ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza by Slice
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