Lobby Lounge
101 Wilshire Blvd, Santa Monica
(310) 576-7777
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Recent Reviews
Went for a business meeting and had a snack and a drink at the lobby bar/restaurant. Definitely feels like you’re on vacation. Very relaxing yet upscale vibe. The staff was attentive and the outside area was very a pleasant oasis complete with small waterfall koi pond.
I had a dinner at the lobby lounge and it was the best customer service experience I’ve had in LA so far. Customer service differs from country to country/culture to culture. I’m from Central Asia and I believed that our customer service was unmatchable but Luis proved me wrong. Politeness and ability to understand and read what the customer wants - 1000/10. I love green tea, and I asked him to put two tea bags in one pot; not only he did that, he also brought a bigger pot...
Maricela, our waitress, at the LOBBY LOUNGE was AMAZING! She was extremely kind and made the experience enjoyable. I got the home style breakfast and my friend got the açaí bowl. They were both good. We sat outside by the coy pond. They turned on the heaters next to us and it was very cozy! Thanks Maricela!
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