Service was amazing, Elijah was an excellent server 10/10 !
MaryAnn VanValkenburg
The only reason this gets 2 stars instead of 1 is because the food was tasty albeit very overpriced. There was an attempt at a theme, maybe a couple themes, but they fell flat. First of all, the description says there is art. There is no art, there's hardly anything on the walls, there's weird chairs for you to sit in, but that's about the only thing that isn't part of the design of the building that they can take credit for. Second, we were led to very deep couches around a coffee table for our dinner reservation. Most of the seating was this configuration. There was 1 proper dining table in the restaurant only, and it was taken. I picked the most couch friendly entree I could find, which was cacciatore. No idea how someone is supposed to eat a steak on a coffee table whilst reclining in an oversized chair. The worst offense was the music. It was as loud as a high school prom in a gymnasium. It was impossible to talk with my dinner guests, and my ears hurt so much that I finally got up and paid for the check at the bar because I couldn't bear waiting for them to come back. Mind you, we had been left to our own devices for about 20 minutes since the last check in, so I'd say we suffered. Overall, $215 for 2 cocktails, 1 vegetable appetizer, and 3 pasta dishes with no proteins. My appetite was gone way before the food was.
Savana Allard
Had the most amazing time at Palma lounge. Food was great, vibe was immaculate and our server Francisco was THE BEST! He had awesome recommendations for our food and drinks as well as dessert… which we LOVED. We had a great dining experience thanks to him he even threw in some Santa Monica tourist attraction sites to see for our weekend trip up in LA. 10/10 recxomwnd this spot. Make sure you ask for Francisco and get the vodka pasta with the steak and truffle fries, you won’t be disappointed :)
Zafer Üstüner
Pretty spectacular food.
Aleksa Krypciak
Very cozy establishment and was impressed by the inviting ambiance and attentive service. However, I found the food to be below average and the prices to be quite steep for what was offered. While the atmosphere and staff were commendable, I believe the menu could benefit from improvement to match the overall experience. I ordered Mediterranean breakfast, which was everything but Mediterranean. They Shakshuka sauce tasted more like Mexican salsa... very disappointed with food.
Nichole Kuhn
Come here for the ambiance, stay for the cocktails. The entrance is a statement.
John Zaccario
Alex gives the best service at Palma!
Mitul Patel
The breakfast burrito is my favorite in the whole country, very cool space and great service as well!
Jennifer Jana
Went for their incredible Afternoon Tea in January 2025. Everyone, and I mean EVERYONE, who helped us was outstanding. So attentive, welcoming, and warm. In addition to the excellent service, the tea offerings themselves were to die for. I was with a large group for a birthday and all of my guests were blown away. The best part? You are seated in the fabulous and famous Kelly Wearstler designed lobby. Go, you won't regret it.
Leigh Hopper
Gorgeous interiors and comfy seating. Hospitality/service is way below par though -- on both occasions, the hostess seemed confused and left us awkwardly standing around waiting to be shown a table. You watch your server stop by several other tables, wondering when he will wander back over at some point ... Top-level service makes you feel welcome and taken care of. That's not the case here at all - they just seem like inexperienced kids.
They charge higher than the menu. The bill which was charged was higher than menu. I have pictures of the menu and the bill as proof. Please see pictures. This is very dishonest as a restaurant. Customer service was terrible as well. We waited for half an hour, no one came to ask us even for drinks. When we asked for water, waited for another 15+ mins. We ended up just had a very rush lunch when food arrived since we had to go to next event. Will NEVER come back. Do NOT recommend.
Noah Bennet
Good place to visit. Great service
carolina valenzuela m
“You won’t regret it. The brunch menu is complete, and the flavors are out of this world. I ordered a Palma Burger with a mimosa, and let me tell you, the experience was incredible. Congratulations to the chef and the whole team for making the place welcoming, relaxed, and free of any bad vibes. If I return to Los Angeles, I’d come back to this spot for sure!” Att: Carolina
Atmosphere: 5
Food: 5
Service: 5
Hannah Roselle
Don't go out of your way to visit this restaurant. My husband and I were guests at the hotel and went two times to Palma for breakfast and cocktails- both times we were extremely dissatisfied by our level of service. The problem started with the hostess seating us next to a rowdy pair of gentlemen even with ample other tables available- seems like they seat guests towards the front to make the restaurant appear busier. Eventually we asked our server if we could move tables- apparently this was the largest ask, and took the backburner on her priorities. We must have waited 10 minutes for the approval to move- my husband and I constantly trying to make eye contact with one of the multiple servers standing around having conversations, seeming to ignore the fact we were unhappy and uncomfortable. At our new table, we were served the wrong cocktails, no communication was had, 30 minutes later we had our mediocre drinks. Both occasions, we felt the carelessness of the workers.
We went back for breakfast to give it a second chance- big mistake. Slow slow slow service, no water upon arriving- we were asked if we had been helped multiple times before seeing our server- probably waited half an hour for running eggs and a smoothie. I think our biggest disappointment was the fact that there were so many workers, but none willing to help the customers.
Go to Ardor in WeHo instead- price matches the service
Atmosphere: 2
Food: 2
Service: 2
Kimberley Grace
If you want a real 5 star dining experience with spectacular interiors, I'd recommend Casa Del Mar right on the beach, over this.
We came for the famous Kelly Werstler interiors and they did not disappoint but don't come expecting a conventional dining experience. Most people where seated to dine on low lounges or like us, in awkwardly uncomfortable small cane chairs. Looked beautiful, but not practical.
The service was very average, certainly not to the 5 star attentiveness you would expect, for example I had to roam around and find someone to ask for some pepper.
The food was good, they kindly swapped out the pasta to make it gluten free so points for that, but it wasn't anything spectacular I couldn't make at home.
Again, you really come here for the interiors because that's about all that lived up to the 5 star experience.
Long story short, order a drink here, get your photos and go.
Service was amazing, Elijah was an excellent server 10/10 !
The only reason this gets 2 stars instead of 1 is because the food was tasty albeit very overpriced. There was an attempt at a theme, maybe a couple themes, but they fell flat. First of all, the description says there is art. There is no art, there's hardly anything on the walls, there's weird chairs for you to sit in, but that's about the only thing that isn't part of the design of the building that they can take credit for. Second, we were led to very deep couches around a coffee table for our dinner reservation. Most of the seating was this configuration. There was 1 proper dining table in the restaurant only, and it was taken. I picked the most couch friendly entree I could find, which was cacciatore. No idea how someone is supposed to eat a steak on a coffee table whilst reclining in an oversized chair. The worst offense was the music. It was as loud as a high school prom in a gymnasium. It was impossible to talk with my dinner guests, and my ears hurt so much that I finally got up and paid for the check at the bar because I couldn't bear waiting for them to come back. Mind you, we had been left to our own devices for about 20 minutes since the last check in, so I'd say we suffered. Overall, $215 for 2 cocktails, 1 vegetable appetizer, and 3 pasta dishes with no proteins. My appetite was gone way before the food was.
Had the most amazing time at Palma lounge. Food was great, vibe was immaculate and our server Francisco was THE BEST! He had awesome recommendations for our food and drinks as well as dessert… which we LOVED. We had a great dining experience thanks to him he even threw in some Santa Monica tourist attraction sites to see for our weekend trip up in LA. 10/10 recxomwnd this spot. Make sure you ask for Francisco and get the vodka pasta with the steak and truffle fries, you won’t be disappointed :)
Pretty spectacular food.
Very cozy establishment and was impressed by the inviting ambiance and attentive service. However, I found the food to be below average and the prices to be quite steep for what was offered. While the atmosphere and staff were commendable, I believe the menu could benefit from improvement to match the overall experience. I ordered Mediterranean breakfast, which was everything but Mediterranean. They Shakshuka sauce tasted more like Mexican salsa... very disappointed with food.
Come here for the ambiance, stay for the cocktails. The entrance is a statement.
Alex gives the best service at Palma!
The breakfast burrito is my favorite in the whole country, very cool space and great service as well!
Went for their incredible Afternoon Tea in January 2025. Everyone, and I mean EVERYONE, who helped us was outstanding. So attentive, welcoming, and warm. In addition to the excellent service, the tea offerings themselves were to die for. I was with a large group for a birthday and all of my guests were blown away. The best part? You are seated in the fabulous and famous Kelly Wearstler designed lobby. Go, you won't regret it.
Gorgeous interiors and comfy seating. Hospitality/service is way below par though -- on both occasions, the hostess seemed confused and left us awkwardly standing around waiting to be shown a table. You watch your server stop by several other tables, wondering when he will wander back over at some point ... Top-level service makes you feel welcome and taken care of. That's not the case here at all - they just seem like inexperienced kids.
Restaurantji Recommends
They charge higher than the menu. The bill which was charged was higher than menu. I have pictures of the menu and the bill as proof. Please see pictures. This is very dishonest as a restaurant. Customer service was terrible as well. We waited for half an hour, no one came to ask us even for drinks. When we asked for water, waited for another 15+ mins. We ended up just had a very rush lunch when food arrived since we had to go to next event. Will NEVER come back. Do NOT recommend.
Good place to visit. Great service
“You won’t regret it. The brunch menu is complete, and the flavors are out of this world. I ordered a Palma Burger with a mimosa, and let me tell you, the experience was incredible. Congratulations to the chef and the whole team for making the place welcoming, relaxed, and free of any bad vibes. If I return to Los Angeles, I’d come back to this spot for sure!” Att: Carolina
Atmosphere: 5
Food: 5
Service: 5
Don't go out of your way to visit this restaurant. My husband and I were guests at the hotel and went two times to Palma for breakfast and cocktails- both times we were extremely dissatisfied by our level of service. The problem started with the hostess seating us next to a rowdy pair of gentlemen even with ample other tables available- seems like they seat guests towards the front to make the restaurant appear busier. Eventually we asked our server if we could move tables- apparently this was the largest ask, and took the backburner on her priorities. We must have waited 10 minutes for the approval to move- my husband and I constantly trying to make eye contact with one of the multiple servers standing around having conversations, seeming to ignore the fact we were unhappy and uncomfortable. At our new table, we were served the wrong cocktails, no communication was had, 30 minutes later we had our mediocre drinks. Both occasions, we felt the carelessness of the workers.
We went back for breakfast to give it a second chance- big mistake. Slow slow slow service, no water upon arriving- we were asked if we had been helped multiple times before seeing our server- probably waited half an hour for running eggs and a smoothie. I think our biggest disappointment was the fact that there were so many workers, but none willing to help the customers.
Go to Ardor in WeHo instead- price matches the service
Atmosphere: 2
Food: 2
Service: 2
If you want a real 5 star dining experience with spectacular interiors, I'd recommend Casa Del Mar right on the beach, over this.
We came for the famous Kelly Werstler interiors and they did not disappoint but don't come expecting a conventional dining experience. Most people where seated to dine on low lounges or like us, in awkwardly uncomfortable small cane chairs. Looked beautiful, but not practical.
The service was very average, certainly not to the 5 star attentiveness you would expect, for example I had to roam around and find someone to ask for some pepper.
The food was good, they kindly swapped out the pasta to make it gluten free so points for that, but it wasn't anything spectacular I couldn't make at home.
Again, you really come here for the interiors because that's about all that lived up to the 5 star experience.
Long story short, order a drink here, get your photos and go.
Atmosphere: 3
Food: 3
Service: 3
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