This is a great place we stumbled upon. Very open seating with tons of room. I'm going back many times. Great food. Ambiance is par excellence. Very chill place. Music a little loud for me.
Betty
Had to walk a long way /go up -transfer elevator and go up again. Toilet was clogged-had to call for engineer. Must be close to fire station-frequent sirens.
Matt
Food pretty mediocre for Afternoon Tea standards in Europe and NY... ultra pricy compared with food quality.
Liv
I stayed at this hotel and had dinner here — everything was wonderful! The lobster pasta was absolutely delicious (just a bit on the salty side), and the steak was perfectly cooked and flavorful. Highly recommend dining here if you visit!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Lo
It's refreshing when food and service meet the same high standard as the design of a place.
I like to order the Plant Burger with salad. It comes with vegan cheese and a tangy, herby creamy aioli (photo doesn't do it justice).
Wide selection of non-alcoholic drinks based on nourishing ingredients.
For people who prefer savory breakfasts and can't have another avocado toast , I ordered the Proper Breakfast sub animal product for plants. The charcoal toast was interesting albeit sweet.
The library nook is ideal for getting quiet work done or a date. The alcoves are the best for hanging out with friends and drinks. Although we always end up on the rooftop.
Atmosphere: 5
Food: 5
Service: 5
Alex
Excellent food, service, and atmosphere. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Jose
Staff was amazing and really accommodating. They made sure my birthday was special. Food and drinks were great.
Gabby
My friend and I had ordered quite a few orders of nigiri that showed up as sashimi. When we told them that we hadn't ordered the assorted sashimi they took it back and it took AN HOUR to receive our actual order which came in pieces and they continued to forget one of the pieces of the order which then showed up twice. It felt like WE were being punished because of their lack of communication behind the scenes. The last piece of the ordered that showed up twice was nice but the quality wasn't there and it was delivered messily. No one came to talk with us about the delayed order, nothing was comped. Very disappointing experience from a highly rated restaurant. I won't return and won't be recommending.
Ashley Sweeney
Food is amazing.
Emma Dean
Nick the host here really made our experience worthwhile. We came in on a Friday night 7/25 and he was so friendly and really made our friends and I's experience. Walking in felt intimidating since it was our first time there and we were not staying at the hotel. We were not sure if we were able to take a table because we did not know if it was a private event, and Nick immediately called us over as we were confused and looking around. I work in hospitality and his customer service was really top tier. Restaurants and hotels need more workers like him!
Everything was perfection! The staff was wonderful. Food was wonderful. Will definitely come back for afternoon tea again!
Niveen Abd
Service was amazing, Elijah was an excellent server 10/10 !
Service: 5
Anne
We had a lovely time! But service was a little spotty, our champagne was flat and our seats were less than desirable
Nancy
This was my first time dining at Palma, and it was lovely. Will definitely be returning in the future!
SusanC
I don't really write reviews...However lovely the staff is, they are under staffed. Went for Mothers day tea. Was very clear in the reservation that one person had specific allergies & then again told the server. The whole tea was calibrated to the one persons dietary needs which basically altered every single bite for the tea. The manager did her best to accommodate & bring the missing condiments, but could not adjust because the tea items are made off site. Attention to detail was lacking there, which had a domino effect. Also, I tried leaving a few messages to speak with someone prior to the reservation & emailed with not one response. A 15% discount was given on the bill, but these errors were on the part of the restaurant, so I'm not particularly satisfied. The wait time between requests for milk, to go containers & the check were far apart. The room is so beautiful, the food was could probably have been great, the staff were nice, but the experience was bad. I would only go there for a cocktail as a result
This is a great place we stumbled upon. Very open seating with tons of room. I'm going back many times. Great food. Ambiance is par excellence. Very chill place. Music a little loud for me.
Had to walk a long way /go up -transfer elevator and go up again. Toilet was clogged-had to call for engineer. Must be close to fire station-frequent sirens.
Food pretty mediocre for Afternoon Tea standards in Europe and NY... ultra pricy compared with food quality.
I stayed at this hotel and had dinner here — everything was wonderful! The lobster pasta was absolutely delicious (just a bit on the salty side), and the steak was perfectly cooked and flavorful. Highly recommend dining here if you visit!
Atmosphere: 5
Food: 5
Service: 5
It's refreshing when food and service meet the same high standard as the design of a place.
I like to order the Plant Burger with salad. It comes with vegan cheese and a tangy, herby creamy aioli (photo doesn't do it justice).
Wide selection of non-alcoholic drinks based on nourishing ingredients.
For people who prefer savory breakfasts and can't have another avocado toast , I ordered the Proper Breakfast sub animal product for plants. The charcoal toast was interesting albeit sweet.
The library nook is ideal for getting quiet work done or a date. The alcoves are the best for hanging out with friends and drinks. Although we always end up on the rooftop.
Atmosphere: 5
Food: 5
Service: 5
Excellent food, service, and atmosphere. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Staff was amazing and really accommodating. They made sure my birthday was special. Food and drinks were great.
My friend and I had ordered quite a few orders of nigiri that showed up as sashimi. When we told them that we hadn't ordered the assorted sashimi they took it back and it took AN HOUR to receive our actual order which came in pieces and they continued to forget one of the pieces of the order which then showed up twice. It felt like WE were being punished because of their lack of communication behind the scenes. The last piece of the ordered that showed up twice was nice but the quality wasn't there and it was delivered messily. No one came to talk with us about the delayed order, nothing was comped. Very disappointing experience from a highly rated restaurant. I won't return and won't be recommending.
Food is amazing.
Nick the host here really made our experience worthwhile. We came in on a Friday night 7/25 and he was so friendly and really made our friends and I's experience. Walking in felt intimidating since it was our first time there and we were not staying at the hotel. We were not sure if we were able to take a table because we did not know if it was a private event, and Nick immediately called us over as we were confused and looking around. I work in hospitality and his customer service was really top tier. Restaurants and hotels need more workers like him!
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Everything was perfection! The staff was wonderful. Food was wonderful. Will definitely come back for afternoon tea again!
Service was amazing, Elijah was an excellent server 10/10 !
Service: 5
We had a lovely time! But service was a little spotty, our champagne was flat and our seats were less than desirable
This was my first time dining at Palma, and it was lovely. Will definitely be returning in the future!
I don't really write reviews...However lovely the staff is, they are under staffed. Went for Mothers day tea. Was very clear in the reservation that one person had specific allergies & then again told the server. The whole tea was calibrated to the one persons dietary needs which basically altered every single bite for the tea. The manager did her best to accommodate & bring the missing condiments, but could not adjust because the tea items are made off site. Attention to detail was lacking there, which had a domino effect. Also, I tried leaving a few messages to speak with someone prior to the reservation & emailed with not one response. A 15% discount was given on the bill, but these errors were on the part of the restaurant, so I'm not particularly satisfied. The wait time between requests for milk, to go containers & the check were far apart. The room is so beautiful, the food was could probably have been great, the staff were nice, but the experience was bad. I would only go there for a cocktail as a result
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