Extremely slow service even with no other customers. I gave them a Starbucks reusable cup and they didn't use it.
Atmosphere: 3
Food: 4
Service: 1
Gwayne Stern
The food was average, the drinks were good, the service was fair, the dining area was minimalist.
Atmosphere: 4
Food: 4
Service: 4
Tommy Worhach
Insanely slow, no urgency from the workers, and very inefficient. Make sandwiches and then leave them on a counter for 5 min instead of just giving them to the customers. Every time I’ve had to come here it’s been at LEAST 15 minutes to get my order. Each time I come I think it will be fine but it’s always a nightmare. Montana and 7th location is 100x better
Atmosphere: 1
Food: 4
Service: 1
Samantha Masterson
Very Overwhelmed and unhinged workers rude. I watched them make my drink. It’s a chai latte. Then they let it sit on the side as they make more orders. I confirm the name and the drink and she asks me what’s the last name after I take a second because I was drawn back by her question. She starts helping someone else very rude employees. I am very upset with my experience.
Atmosphere: 1
Food: 3
Service: 1
Hannah Barr
it honestly pains me to write this review but this starbucks is the worst i’ve ever been to in the world. honestly. i live 2 blocks from here, so on occasion i’ll obviously want to go to my closest starbucks. they egregiously mess up so many orders, like not even close to right on very simple things. mobile orders are atrocious. i usually end up waiting 15-30 minutes!! after my order pickup time. i usually drive to the marine & lincoln starbucks even though its driving distance versus two blocks away because this one is so bad. i keep thinking it’ll get better, but it just does not. definitely don’t go here if you’re in a time crunch. i have empathy for the fact that this is probably a busy starbucks with a ton of traffic, but starbucks is a badge for reliability, and this location does not uphold that.
Atmosphere: 5
Food: 5
Service: 1
Brian Weiss
Homeless hangout and HORRIBLE
Atmosphere: 1
Service: 1
Farshid Sisan
Worse starbuks ever already 15 minutes and not yet readyDietary restrictions: Ok
Atmosphere: 1
Food: 1
Service: 1
Matt Marshall
Slow and
Service: 1
Armando Bello
I don't stop in Santa Monica often between the borderline next to West L.A. and the Santa Monica Pier because of all the lawlessness within the last 3-4 years I've seen in the media and I didn't want to believe it until I saw it with my own eyes. The outside of this Starbucks is a hang out for "homeless" and drug addicts. They even come in and out of the restroom as they please. I believe this must be a Santa Monica law that allows the use of restrooms to everyone. This is not a thing in the City Of Los Angeles or Burbank.The lobby at this location was also somewhat dim and not one of those locations I would spend too much time inside. If you're in the area I recommend ordering ahead on the app, pick up your food or drink and leave immediately. Despite my bicycle being u-locked just outside, I still had to keep my eye on it to see if anyone messed with it.
Atmosphere: 2
Food: 5
Service: 4
Tom L.
The staff was very friendly, which is pretty surprising considering everything they have to put up with. This location always has the rudest customers, in convinced 95% of Karen's drink Starbucks. The quality of the food here is always awful. Every time I get a pastry it feels like it was made a week before and stuffed with chemicals to increase its shelf life. Is it that hard to serve fresh food? Is that really to much to ask? Starbucks only cares about profits and they have no problem sacrificing quality as they chase every last cent from their customers. Until the quality of the coffee goes up and they learn how to treat their employees, and learn how to be better citizens of the world I will be boycotting Starbucks.
Please don’t order at this location I ordered venti matcha latte the guy give me grande Mitch’s latte in venti cup and I ask what is this he’s answer if you want it take it if you don’t want it…… WTH
E C
It’s very nice place, also there is Kaan. He is a very good stuff, I like his gay energy
Baddaz Unknown (MZBADDAZ)
Well it's pretty average they look at you and stare like you crazy I guess because you're minority and I do have to work out that way but for me I didn't really approve of it because the atmosphere not only that it's a quick stop before going to work but other than that it's
Atmosphere: 1
Food: 1
Service: 1
Edmarie Mimi
Super cool employees, very
Atmosphere: 5
Food: 5
Service: 5
Alfred Hernandez
The place is packed during the morning hours empty in the afternoons. we have had to cancel some mobile orders in the past due to the excessive time(30 min or more) to make them in the morning. Staff here is hit and miss somedays the workers seem happy to have a job other days they seem to not want to be there.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Spicy Jack and Chorizo Sandwich, Turkey Bacon Cheddar & Egg White Sandwich, Bacon Sausage & Egg Wrap
Extremely slow service even with no other customers. I gave them a Starbucks reusable cup and they didn't use it.
Atmosphere: 3
Food: 4
Service: 1
The food was average, the drinks were good, the service was fair, the dining area was minimalist.
Atmosphere: 4
Food: 4
Service: 4
Insanely slow, no urgency from the workers, and very inefficient. Make sandwiches and then leave them on a counter for 5 min instead of just giving them to the customers. Every time I’ve had to come here it’s been at LEAST 15 minutes to get my order. Each time I come I think it will be fine but it’s always a nightmare. Montana and 7th location is 100x better
Atmosphere: 1
Food: 4
Service: 1
Very Overwhelmed and unhinged workers rude. I watched them make my drink. It’s a chai latte. Then they let it sit on the side as they make more orders. I confirm the name and the drink and she asks me what’s the last name after I take a second because I was drawn back by her question. She starts helping someone else very rude employees. I am very upset with my experience.
Atmosphere: 1
Food: 3
Service: 1
it honestly pains me to write this review but this starbucks is the worst i’ve ever been to in the world. honestly. i live 2 blocks from here, so on occasion i’ll obviously want to go to my closest starbucks. they egregiously mess up so many orders, like not even close to right on very simple things. mobile orders are atrocious. i usually end up waiting 15-30 minutes!! after my order pickup time. i usually drive to the marine & lincoln starbucks even though its driving distance versus two blocks away because this one is so bad. i keep thinking it’ll get better, but it just does not. definitely don’t go here if you’re in a time crunch. i have empathy for the fact that this is probably a busy starbucks with a ton of traffic, but starbucks is a badge for reliability, and this location does not uphold that.
Atmosphere: 5
Food: 5
Service: 1
Homeless hangout and HORRIBLE
Atmosphere: 1
Service: 1
Worse starbuks ever already 15 minutes and not yet readyDietary restrictions: Ok
Atmosphere: 1
Food: 1
Service: 1
Slow and
Service: 1
I don't stop in Santa Monica often between the borderline next to West L.A. and the Santa Monica Pier because of all the lawlessness within the last 3-4 years I've seen in the media and I didn't want to believe it until I saw it with my own eyes. The outside of this Starbucks is a hang out for "homeless" and drug addicts. They even come in and out of the restroom as they please. I believe this must be a Santa Monica law that allows the use of restrooms to everyone. This is not a thing in the City Of Los Angeles or Burbank.The lobby at this location was also somewhat dim and not one of those locations I would spend too much time inside. If you're in the area I recommend ordering ahead on the app, pick up your food or drink and leave immediately. Despite my bicycle being u-locked just outside, I still had to keep my eye on it to see if anyone messed with it.
Atmosphere: 2
Food: 5
Service: 4
The staff was very friendly, which is pretty surprising considering everything they have to put up with. This location always has the rudest customers, in convinced 95% of Karen's drink Starbucks. The quality of the food here is always awful. Every time I get a pastry it feels like it was made a week before and stuffed with chemicals to increase its shelf life. Is it that hard to serve fresh food? Is that really to much to ask? Starbucks only cares about profits and they have no problem sacrificing quality as they chase every last cent from their customers. Until the quality of the coffee goes up and they learn how to treat their employees, and learn how to be better citizens of the world I will be boycotting Starbucks.
Restaurantji Recommends
Please don’t order at this location I ordered venti matcha latte the guy give me grande Mitch’s latte in venti cup and I ask what is this he’s answer if you want it take it if you don’t want it…… WTH
It’s very nice place, also there is Kaan. He is a very good stuff, I like his gay energy
Well it's pretty average they look at you and stare like you crazy I guess because you're minority and I do have to work out that way but for me I didn't really approve of it because the atmosphere not only that it's a quick stop before going to work but other than that it's
Atmosphere: 1
Food: 1
Service: 1
Super cool employees, very
Atmosphere: 5
Food: 5
Service: 5
The place is packed during the morning hours empty in the afternoons. we have had to cancel some mobile orders in the past due to the excessive time(30 min or more) to make them in the morning. Staff here is hit and miss somedays the workers seem happy to have a job other days they seem to not want to be there.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Spicy Jack and Chorizo Sandwich, Turkey Bacon Cheddar & Egg White Sandwich, Bacon Sausage & Egg Wrap