Starbucks
1356 3rd Street Promenade, Santa Monica
(310) 458-0266
Recent Reviews
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With the magic of City Walk a Machiato was perfect!!!
Atmosphere: 4
Food: 4
Service: 3
All I ordered was a decaf drip coffee, and it came out tepid. I mean, really, if you can’t serve the coffee hot, and you’re a coffee shop, what’s the purpose? And there’s no furniture inside the store, despite there being room for it. I think it’s because they have such a huge homeless problem. I got asked for coffee and money on the way into the store. Definitely not going back.
Atmosphere: 2
Food: 2
Service: 5
rude employers, one of them i asked her to change my drink because it was not the one that i asked for and she was so rude to me honestly she needs to be fired🙏😐
Chose the peppermint frappe because I wanted one of the holiday flavours. This comes with a tonne of whipped cream on top so in future I would probably request without. A tasty option if you aren’t a coffee fan like myself
I love this location, they always get orders out correctly and quickly even when it's busy. Steven and the rest of the staff are always so sweet to me and know their regulars pretty quick :) 10/10 ❤️
Atmosphere: 5
Food: 5
Service: 5
Yep, coffee is garbage
Atmosphere: 1
Food: 1
Service: 1
All negative reviews tell the truth
Bad service
Atmosphere: 1
Food: 1
Service: 1
Arrived at 6:30 am. It showed me that this cafe was open. I arrived, but it was closed, and the employees inside did not react at all. !!! The door was closed. Does the management even read the comments?
Three times I’ve placed a mobile order for pickup only to get to the store and find they’re not open according to their posted hours.
So I came in to get a snack. I had been skateboarding and just needed to wash my hands. I went to both hand sanitizer machines which were totally empty. Asked girl at counter if I can wash my hands in the restroom and she said I’d have to walk to and use the restroom down the promenade.I asked if she had sanitizer behind the counter I could use and she very nonchalantly replied “No, sorry”. Admittedly frustrated but still trying to keep a light hearted tone, I exited saying “Fill those sanitizer dispensers!” And the girl sarcastically replied “Okayyyyyy”, not caring that a sale was lost due to having no way to wash one’s hands . Where are we in society ! Pay these workers more, teach them pride in their work, idk something ! Maybe she was having a rough day but at some point , standards of work should still prevail at least a little bit 🤷♂️. No ill wishes , but I felt convicted to share to hopefully facilitate improvement.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Oh, absolutely, because nothing says “birthday celebration” quite like a caramel Frappuccino at the Starbucks on third street. What a way to ring in another year, right? It’s almost like they knew exactly how to make my day special with that overly-sweet, caramel-drenched concoction that probably shaved off a few days from my lifespan. The whipped cream on top? Inspired choice. Just enough to give me a sugar rush so I can really enjoy my time strolling around Santa Monica in the heat. And the service? Top-notch, as always—exactly what you’d expect from the world’s most ubiquitous coffee chain. Just a heartfelt thanks to Starbucks for making this birthday unforgettable.
Atmosphere: 5
Food: 4
Service: 5
The only Starbucks I've been to that didn't have the canned 3 shot vanilla coffee with milk and protein. And it was the 1 thing I wanted.
Atmosphere: 1
Food: 1
Service: 1
There is no bathroom!!! There are no tables!!! Slow attention. Zero recommended
Atmosphere: 1
Food: 1
Service: 1
Very unfriendly day place in a very unfriendly area. They took all chairs away, along with creamer, sweetness, stirrer, napkins. Purgatory ( at best) for hot coffee drinkers. They only cater to take-away, sugary junk drinks. If you want a real coffee shop; go to Peets or Coffee Bean. Starbucks lost it during the Covid masked era. Wake up Starbucks, and smell the coffee. Zero stars.
Atmosphere: 1
Food: 1
Service: 1
So…this is one of my local coffee shops. I go there multiple times a week, sometimes multiple times a day. The staff is always so friendly.
My only issue is the new placement of the cups. I always need a visual of the different sizes and now they’re in the middle of the floor which literally makes no sense for customers.
But also, I think it’s going to slow down the staff because it’s literally in the middle of their workspace.
I think It’s also a legit a fire hazard. There needs to be an unobstructed pathway for staff to move in the event of say, an earthquake or another emergency.
It’s also just hard to see visuals of the different sizes.
Just my two cents as a regular customer
Atmosphere: 5
Food: 5
Service: 5
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