The staff here is deaf. When you call them, they ignore you
Service: 1
Londy’s Sweets
I asked for a Venti iced water with raspberry. I used to always get it when they had raspberry but then they discontinued it but today they had it back so I thought why not get the same order and they wouldn’t let me get it because it wasn’t in their system, I told them that I could pay for water And then ask just to put raspberry in it and they said it’s not in our system so we can’t do that. It’s not like I’m asking for them to make a hard drink. Also one of the bathrooms had poop smeared on the toilet seat and both bathrooms absolutely rink, please do a better job a keeping both of ur bathrooms clean.
Atmosphere: 2
Food: 5
Service: 1
Paul Schofield
Expensive but great
Atmosphere: 3
Food: 3
Service: 3
Poonamana (Lara she they X)
This is one of the least welcoming Starbucks I’ve ever seen. The whole place is a mess. The bathroom area hasn’t been attended to probably all day. The floors are just full of stains and spills. I like to have a table with a chair, however, the only type of seating they had was stools. The music was extremely loud. I came in, used the restroom, took a look around at the rest of the establishment and decided to leave. I did talk to one of the workers. I told him all these things and just described it as my experience. He was kind about receiving it. Then I left.
Atmosphere: 1
Service: 1
Itsjadenhanks
Love a good Starbucks
Atmosphere: 5
Food: 5
Service: 5
Susan Sassi
No power outlets
andrew O
If you are a member you get refills and other items free all in all consistently correct and briskly made able to do well at peak times the staff is able to do each station and seem very professional and knowledgeable about the service
I'm here currently at 6:28 AM Tuesday January 14, 2025 during one of the worst wildfires in LA history. I'm going to ask everyone I know to patronize this location. Definitely come here to grab a coffee, frap, etc. They've been giving free beverages to local Firefighters on their way to the Palisades. I also saw one of the employees consoling a gentleman that you can tell lost everything. This has been tough on the entire community and seeing how the staff here this morning has gone above and beyond to serve others during this crisis show they're truly exceptional staff members. Thank you Starbucks staff of Santa Monica for your dedication to service.
Atmosphere: 5
Food: 5
Service: 5
Max Morris
This was the best Starbucks experience I’ve had. The staff wrote different messages in sharps on our food bags. Food was very fast, and the staff was very kind
Atmosphere: 5
Food: 5
Service: 5
天
May all the blessings hail down on this place + prosperity. (Semi joking, unless... ?)
A gentleman gave me a green tea replacement, after my favorite water bottle dropped hard for the second time that day. Idk if he could tell I was running on fumes, but he comp'd the tea out of the goodness of his heart. (The tea we spilled was not even from there!!)
We'd just had the roughest, hardest weekend & that suped up caffeine took me the rest of the distance that day.
Thanks for your kindness, stranger. It meant more than you know! (Really.)
Atmosphere: 5
Food: 5
Service: 5
Jakob Pfeiffer
It’s a chill Starbucks. There were many people so not too many places to sit down. They were giving waters to the homeless that came in. Nice staff.
Atmosphere: 5
Food: 5
Service: 5
Dan P
Conveniently located near to where I was staying. Called in for a coffee. Quick service. Thank you!
The staff here is deaf. When you call them, they ignore you
Service: 1
I asked for a Venti iced water with raspberry. I used to always get it when they had raspberry but then they discontinued it but today they had it back so I thought why not get the same order and they wouldn’t let me get it because it wasn’t in their system, I told them that I could pay for water And then ask just to put raspberry in it and they said it’s not in our system so we can’t do that. It’s not like I’m asking for them to make a hard drink. Also one of the bathrooms had poop smeared on the toilet seat and both bathrooms absolutely rink, please do a better job a keeping both of ur bathrooms clean.
Atmosphere: 2
Food: 5
Service: 1
Expensive but great
Atmosphere: 3
Food: 3
Service: 3
This is one of the least welcoming Starbucks I’ve ever seen. The whole place is a mess. The bathroom area hasn’t been attended to probably all day. The floors are just full of stains and spills. I like to have a table with a chair, however, the only type of seating they had was stools. The music was extremely loud. I came in, used the restroom, took a look around at the rest of the establishment and decided to leave. I did talk to one of the workers. I told him all these things and just described it as my experience. He was kind about receiving it. Then I left.
Atmosphere: 1
Service: 1
Love a good Starbucks
Atmosphere: 5
Food: 5
Service: 5
No power outlets
If you are a member you get refills and other items free all in all consistently correct and briskly made able to do well at peak times the staff is able to do each station and seem very professional and knowledgeable about the service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Iced Caramel Macchiato, Honey Citrus Mint Tea
No Restroom if you do not purchase anything even if there is a urgent situation.
Atmosphere: 1
Food: 1
Service: 1
No opinion.
Ordered a Venti and got half a cup of coffee, absolutely awful
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm here currently at 6:28 AM Tuesday January 14, 2025 during one of the worst wildfires in LA history. I'm going to ask everyone I know to patronize this location. Definitely come here to grab a coffee, frap, etc. They've been giving free beverages to local Firefighters on their way to the Palisades. I also saw one of the employees consoling a gentleman that you can tell lost everything. This has been tough on the entire community and seeing how the staff here this morning has gone above and beyond to serve others during this crisis show they're truly exceptional staff members. Thank you Starbucks staff of Santa Monica for your dedication to service.
Atmosphere: 5
Food: 5
Service: 5
This was the best Starbucks experience I’ve had. The staff wrote different messages in sharps on our food bags. Food was very fast, and the staff was very kind
Atmosphere: 5
Food: 5
Service: 5
May all the blessings hail down on this place + prosperity. (Semi joking, unless... ?)
A gentleman gave me a green tea replacement, after my favorite water bottle dropped hard for the second time that day. Idk if he could tell I was running on fumes, but he comp'd the tea out of the goodness of his heart. (The tea we spilled was not even from there!!)
We'd just had the roughest, hardest weekend & that suped up caffeine took me the rest of the distance that day.
Thanks for your kindness, stranger. It meant more than you know! (Really.)
Atmosphere: 5
Food: 5
Service: 5
It’s a chill Starbucks. There were many people so not too many places to sit down. They were giving waters to the homeless that came in. Nice staff.
Atmosphere: 5
Food: 5
Service: 5
Conveniently located near to where I was staying. Called in for a coffee. Quick service. Thank you!
Food: 5
Service: 5
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