Ordered a KBBQ Steak Bowl and added mushrooms on UberEats for pickup. Didn't open the bowl until I got home and saw that they added mushrooms, but there was no steak. Scoured the entire bowl for any hint of steak but there was none :( The rest of the bowl was okay, but some protein would've been nice to tie it together. It's nice that a majority of the menu is gluten-free.
Brad Goodman
This is hands down the best run Sweetgreens I’ve ever been too. Amazing staff, food is always prepared perfectly. My go to spot!
Atmosphere: 5
Food: 5
Service: 5
Madeline Horner
I ordered a bowl with chicken for delivery. My bowl had no chicken and was entirely rice, broccoli, and sweet potatoes. I was only able to be refunded $3.85 for the chicken. Disappointed.
Food: 1
Service: 1
5 Points
Our favorite place for lunch! Healthy and tasty! Perfect combination!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Caesar Salad, Kale Ceaser Salad, Miso Glazed Salmon
Jiri Slosr
What a delicious fresh salad. Perfect lunch! Thank you guys!
Atmosphere: 4
Food: 5
Service: 5
Tasita Garcia
I realized only after eating half of the slice of bread they put on top of my salad had mold on it. When I reached out to customer service they wanted to give me a five dollar credit even though I didn’t even eat the salad because of the potential toxins that the bread/mold could’ve been in the salad.
I told him I didn’t eat the salad. I could bring it back to the store. I would just like a refund, but they insisted on giving me a $17 credit instead of a refund. As if I would ever eat here again.
Atmosphere: 4
Food: 1
Service: 3
Personna Newell
Great for picky eaters. I always eat here when I'm in LA/SM because it's easy to find, close to the train station, I don't have to wonder if it's good, and the price is better than other restaurants in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Rice Bowl, Fish Taco Bowl
Jonathan Carmel
We ordered 2 bowls and they really skimped on the protein. There was barely any which was really disappointing. On top of that, we got such large proportions of other things. Just felt unbalanced.
For example, my girlfriend got her dish which was 80% kale even though she ordererd the bowl with many ingredients.
Atmosphere: 2
Food: 2
Service: 5
Dave Berry
A great casual dining location. If fact we went back the next week!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Glazed Salmon
Alicia Calafat Peregrin
Good option for a light meal, healthy combined dishes. Fast and not particularly expensive
I love Sweetgreen! Someone at my office had ordered catering/delivery and offered me a salad. I tried the kale caesar with chicken and loved it! I went back to the Culver City location and also tried the Santa Monica (4th street location) and they were both great! I usually ask for extra dressing, since it does come with a lot of lettuce. It is very filling and definitely has enough lettuce for two salads. At the Santa Monica location, I went on my lunch and one of the employees was super helpful! She helped me retrieve my order quickly and easily, since I was slightly pressed for time. Would definitely recommend Sweetgreen!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Caesar Salad
Robin Laws
Fresh, delicious salads at great value
Atmosphere: 5
Food: 5
Service: 5
Randy Gibson
I just had a very disturbing experience at the Santa Monica location. With the locations supervisor/manager, Brady. I ordered my meal with Uber Eats for in store pickup. I made the mistake of not noticing the item came with Cashew dressing. I am allergic to cashews.
After picking up my order. I noticed my mistake. I walked back and asked the associate if she wouldn't mind making me a new one without the dressing. She got her managers (Brady) approval. As she was making the new bowl, she was told by one of the chefs that the salmon would take 15-20 minutes. I asked if it would be an issue for me to switch out the proteins, to avoid having to wait. And if so, I'd do steak. I also offered to pay for any additional cost as this was my mistake.
Brady turns to her, while I'm standing there, and tells her no. That online orders cannot be adjusted. He does not have enough common courtesy to tell me as I'm standing there. I let the young lady know that I would wait for the salmon.
As I'm waiting another patron is ordering the exact same order as me, also without the cashew dressing. She did not take the order, not sure why, and left the restaurant. When my order was ready Brady handed me what seemed like the same order the woman rejected. Either way I took the order after inquiring if this was the same food the woman rejected. Brady told me no.
I then calmly let Brady know. I did not appreciate him not making the accommodation for me to switch the proteins to avoid having me wait so long. He again stated that online orders can't be changed. I then said that he could have made the adjustment for me, seeing as though he was the manager on duty. He could've adjusted the order at managers discretion (his discretion). He just chose not to.
Brady then tells me, "I didn't know you worked here". Very smug, very catty, and unprofessionally childish. I was taken aback and let him know to watch his mouth, that he was not speaking to a child. He then said, "what did you say!?", as if he was going to do something. I repeated myself "you are not speaking to a child, watch your mouth. Brady, "have a great day sir". In a very petty tone. In front of his associates this is how he behaves. This is the type of example he is to his team. Now they too may think it's ok to throw jabs at customers.
I am a store manager for a luxury brand. I manage a large team. Regardless of how upset I am with a client. My team or my clients will never know. I would never get out of character with a client or team member. But maybe this is Brady's character.
All in all, I made a mistake. I even offered to pay for my mistake. Brady is uncouth and has no business managing anything or anyone. I did not appreciate his demeanor, his tone, nor his choice of action/words. I do not wish to have a refund or any sort of compensation. I just wanted to give my experience and hopefully Brady can have proper training on how to deal with client issues. Without being so abrasive and rude.
Atmosphere: 1
Food: 1
Service: 1
Andrew Bliek
First time in. Surprised by the great vegan options and deliciousness. The compostable cutlery and containers are a big plus. Everything is organic and made fresh in front of you. Super friendly staff along with a clean environment made it a delicious and relaxing experience. Grab and go kind of environment.
Ordered a KBBQ Steak Bowl and added mushrooms on UberEats for pickup. Didn't open the bowl until I got home and saw that they added mushrooms, but there was no steak. Scoured the entire bowl for any hint of steak but there was none :(
The rest of the bowl was okay, but some protein would've been nice to tie it together.
It's nice that a majority of the menu is gluten-free.
This is hands down the best run Sweetgreens I’ve ever been too. Amazing staff, food is always prepared perfectly. My go to spot!
Atmosphere: 5
Food: 5
Service: 5
I ordered a bowl with chicken for delivery. My bowl had no chicken and was entirely rice, broccoli, and sweet potatoes. I was only able to be refunded $3.85 for the chicken. Disappointed.
Food: 1
Service: 1
Our favorite place for lunch! Healthy and tasty! Perfect combination!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Caesar Salad, Kale Ceaser Salad, Miso Glazed Salmon
What a delicious fresh salad. Perfect lunch! Thank you guys!
Atmosphere: 4
Food: 5
Service: 5
I realized only after eating half of the slice of bread they put on top of my salad had mold on it. When I reached out to customer service they wanted to give me a five dollar credit even though I didn’t even eat the salad because of the potential toxins that the bread/mold could’ve been in the salad.
I told him I didn’t eat the salad. I could bring it back to the store. I would just like a refund, but they insisted on giving me a $17 credit instead of a refund. As if I would ever eat here again.
Atmosphere: 4
Food: 1
Service: 3
Great for picky eaters. I always eat here when I'm in LA/SM because it's easy to find, close to the train station, I don't have to wonder if it's good, and the price is better than other restaurants in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Rice Bowl, Fish Taco Bowl
We ordered 2 bowls and they really skimped on the protein. There was barely any which was really disappointing. On top of that, we got such large proportions of other things. Just felt unbalanced.
For example, my girlfriend got her dish which was 80% kale even though she ordererd the bowl with many ingredients.
Atmosphere: 2
Food: 2
Service: 5
A great casual dining location. If fact we went back the next week!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Glazed Salmon
Good option for a light meal, healthy combined dishes. Fast and not particularly expensive
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I love Sweetgreen! Someone at my office had ordered catering/delivery and offered me a salad. I tried the kale caesar with chicken and loved it! I went back to the Culver City location and also tried the Santa Monica (4th street location) and they were both great! I usually ask for extra dressing, since it does come with a lot of lettuce. It is very filling and definitely has enough lettuce for two salads. At the Santa Monica location, I went on my lunch and one of the employees was super helpful! She helped me retrieve my order quickly and easily, since I was slightly pressed for time. Would definitely recommend Sweetgreen!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Caesar Salad
Fresh, delicious salads at great value
Atmosphere: 5
Food: 5
Service: 5
I just had a very disturbing experience at the Santa Monica location. With the locations supervisor/manager, Brady. I ordered my meal with Uber Eats for in store pickup. I made the mistake of not noticing the item came with Cashew dressing. I am allergic to cashews.
After picking up my order. I noticed my mistake. I walked back and asked the associate if she wouldn't mind making me a new one without the dressing. She got her managers (Brady) approval. As she was making the new bowl, she was told by one of the chefs that the salmon would take 15-20 minutes. I asked if it would be an issue for me to switch out the proteins, to avoid having to wait. And if so, I'd do steak. I also offered to pay for any additional cost as this was my mistake.
Brady turns to her, while I'm standing there, and tells her no. That online orders cannot be adjusted. He does not have enough common courtesy to tell me as I'm standing there. I let the young lady know that I would wait for the salmon.
As I'm waiting another patron is ordering the exact same order as me, also without the cashew dressing. She did not take the order, not sure why, and left the restaurant. When my order was ready Brady handed me what seemed like the same order the woman rejected. Either way I took the order after inquiring if this was the same food the woman rejected. Brady told me no.
I then calmly let Brady know. I did not appreciate him not making the accommodation for me to switch the proteins to avoid having me wait so long. He again stated that online orders can't be changed. I then said that he could have made the adjustment for me, seeing as though he was the manager on duty. He could've adjusted the order at managers discretion (his discretion). He just chose not to.
Brady then tells me, "I didn't know you worked here". Very smug, very catty, and unprofessionally childish. I was taken aback and let him know to watch his mouth, that he was not speaking to a child. He then said, "what did you say!?", as if he was going to do something. I repeated myself "you are not speaking to a child, watch your mouth. Brady, "have a great day sir". In a very petty tone. In front of his associates this is how he behaves. This is the type of example he is to his team. Now they too may think it's ok to throw jabs at customers.
I am a store manager for a luxury brand. I manage a large team. Regardless of how upset I am with a client. My team or my clients will never know. I would never get out of character with a client or team member. But maybe this is Brady's character.
All in all, I made a mistake. I even offered to pay for my mistake. Brady is uncouth and has no business managing anything or anyone. I did not appreciate his demeanor, his tone, nor his choice of action/words. I do not wish to have a refund or any sort of compensation. I just wanted to give my experience and hopefully Brady can have proper training on how to deal with client issues. Without being so abrasive and rude.
Atmosphere: 1
Food: 1
Service: 1
First time in. Surprised by the great vegan options and deliciousness. The compostable cutlery and containers are a big plus.
Everything is organic and made fresh in front of you.
Super friendly staff along with a clean environment made it a delicious and relaxing experience.
Grab and go kind of environment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shroomami, Crispy Rice Bowl
Quick and kind!
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