Baskin-Robbins
365 Coddingtown Center, Santa Rosa
(707) 544-9516
Recent Reviews
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Lots of fun flavors!!
Why did I find a peanut in the bottom of the cup for my friend’s allergic, unacceptable!!!
This Baskin Robbins is located in the mall. It's a busy spot. There isn't enough seating inside and the place feels crammed.
Atmosphere: 2
Food: 3
Service: 3
They don’t do coupons anymore
Atmosphere: 1
Food: 1
Service: 1
Don’t go here!! Came with my friend to redeem a free ice cream scoop and they said we don’t do that go to yulupa ave they give you ur scoop ridiculous!!
Always great to stop for cup of ice cream.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: It's an Icream parlor. What kid doesn't like ice cream!
Atmosphere: 4
Food: 4
Service: 4
Very organized place to be
This is the best Ice Cream place in town. Locally owned. Still the same local owners from decades ago. This is the only place to get an ice cream sundae. The ice cream cakes are phenomenal too. Great people, great food, great place to go even in the winter.
The ice cream is fine but the inside is VERY cramped where you select your flavor options. It's a tight squeeze if there are multiple people or groups there at once.
Restaurantji Recommends
My 72 Y grandmother almost tripped on a sticky floor , then a woman that had a title of “manager” on her shirt started chuckling with her co-worker. So heartbreaking and rude. Will try Rohnert Park or cold stone in the future or somewhere that show some respect for our older community.
I am very disappointed in the service at this location. I could barely hear the mumbling from someone who appeared to be the owner/manager. And when I could understand them, no “thank you” or “please”. They treated me like a second class citizen and I did not feel welcome at all. Their tables are sticky and gross. The chairs have dried, melted ice cream and when I asked for a wipe down so my faint and I can sit, they ignored me.
Unfortunately we have had to deal with one very disrespectful and confrontational guest that came into our store on 4/10/2023 when she was done screaming and being over the top dramatic that was not enough for her she continued her rant all the way out to the parking lot where Myself two of my co-workers and my grandaughter were walking to our cars, she was still screaming and as she was leaving she swerved her car towards us !! So now she thinks if she puts bad reviews and has her friends post FAKE reviews that it will somehow make her feel better. It is sad that some people think that being vindictive is the route to take.
The ice cream itself is great. Ever since I was a kid, I remember seeing the 31 flavors sign. So the name recognition always brings me to this chain for birthday cakes. The ice cream itself is great too. The ice cream is creamy and soft, the way I prefer it. Some people like ice cream to have a little more bite, but I am glad these places take the cream part of ice cream seriously. The prices are a little high, 4 bucks and change for one scoop. But then again, it's that name recognition, they can charge that, and almost 50 bucks for a praline and cream cake. 50 bucks, I'm glad people only have one birthday.
Labor Day Monday and super hot, with a huge line, great service, and helped everyone! Appreciate it!
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