I visited the store on Friday morning and bought a minibon, it was hot and fresh. The customer service was excellent and friendly, I will definitely be back soon ? I recommend the product and the service. The person who attended me was Aide ⭐️
ALMiibo
Not the best customer service as sometimes employees seem as if they don’t even want to be there. The place is small, but makes sense due to its location, it at least has three small tables if you wanna stay there. The cinnamon itself is really really good. Overall, not the best service, but it’s really good if you want to grab a sweet bite to-go.
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Complete rip off .. these rolls are way smaller than other cinnabon places and these are expensive. Mine tasted old too .. . NOT WORTH IT .. will never go again ..
DeeDee S.
Great cinnamon roll and service. The young guy at the counter was busy, but working hard and courteous. We also grabbed one of the cinnamon roll stuffed cookies. The actual recipe could use more cookie around the roll. Good concept though!
Monika Karthäuser
Super delicious and fresh ???. The pretzels are outstanding and so is the cinnamon pastry. One star deduction for the high price.
Eli I.
NOT HAPPY!!! I drove up from Marin County just made it with 5 minutes to spare, 3 workers standing at the counter told me they closed a while ago, well when I called they stated 8pm was closing!!!!!!!!!! You owe me $30 in gas.
Josh Kee
God like.... Absolutely amazing pretzels and sweets the cinnabon pecan thing with the caramel and all the extra dip was just insane I shared that with some of my family and it was just it was amazing the pretzel nuggets with the cheese dip is a classic you cannot go wrong it is not going to lie you're going to know if you have some common sense that it's very high in sodium content so if you have any liver problems or watching your diet you got to make sure you can check there and nutrition facts on their website but they're still very very good and the sweets as well very sugary but very good delicious I rate this place if you know what you're going for and you know and you don't care and you want to splurge and have something good like that that's probably one of the best places to go that's like that it's amazing I come back so much so often and it's very convenient in the mall!
Alex Andrade
Worst customer service super rude !!! Higiene needs to be a concern ASAP tall and big guy super rude and not friendly I will not come back ever again!
Wow !!!!! I use to love the Cinnabon place. I would goto the mall just to get a Cinnabon and extra icing. The prices are sky high now and the size of the Cinnabon which are a 1/3 smaller but priced higher. Not much icing on the Cinnabon either. For the price you don't get much. I'm dissatisfied!!!
Paige Crawford
They now charge 5.50 for the center. That is crazy, every time I visit this location the prices are different.
Ruchira C.
Good variety of pretzels, mini hot dogs served in a cup are really tasty, sweet almonds jalapeños Pretzel & churros are interesting too
Victoria Sabitini
Tonight 12-07-21 Tuesday night at 6:39pm my girlfriend and I ordered 2 small Cinnabon's with 2 frostings.The young girl w a tattoo on her right arm( the only reason we point out her tattoo is she refused to give us her name)was outrageously RUDE.My girlfriend asked if there were any fresh Cinnabon being cooked and the girl just said not now rudely.She had such an attitude we just couldn't believe it ? when we asked for her name she just said nothing. When we asked again she just shook her head no at us. What is this girls problem. She is obviously too young to respect the customer base your business has coming through.Did your orientation teach her NOTHING regarding CUSTOMER SERVICE?Dissatisfied Customers
Mark Johnson
The staff are rude and discourteous unprofessional. I was ignored for more than 15 minutes at the Santa Rosa California store.
Quick, kind
Atmosphere: 5
Food: 5
Service: 5
I visited the store on Friday morning and bought a minibon, it was hot and fresh. The customer service was excellent and friendly, I will definitely be back soon ? I recommend the product and the service. The person who attended me was Aide ⭐️
Not the best customer service as sometimes employees seem as if they don’t even want to be there. The place is small, but makes sense due to its location, it at least has three small tables if you wanna stay there. The cinnamon itself is really really good. Overall, not the best service, but it’s really good if you want to grab a sweet bite to-go.
Complete rip off .. these rolls are way smaller than other cinnabon places and these are expensive. Mine tasted old too .. . NOT WORTH IT .. will never go again ..
Great cinnamon roll and service. The young guy at the counter was busy, but working hard and courteous. We also grabbed one of the cinnamon roll stuffed cookies. The actual recipe could use more cookie around the roll. Good concept though!
Super delicious and fresh ???. The pretzels are outstanding and so is the cinnamon pastry. One star deduction for the high price.
NOT HAPPY!!! I drove up from Marin County just made it with 5 minutes to spare, 3 workers standing at the counter told me they closed a while ago, well when I called they stated 8pm was closing!!!!!!!!!! You owe me $30 in gas.
God like.... Absolutely amazing pretzels and sweets the cinnabon pecan thing with the caramel and all the extra dip was just insane I shared that with some of my family and it was just it was amazing the pretzel nuggets with the cheese dip is a classic you cannot go wrong it is not going to lie you're going to know if you have some common sense that it's very high in sodium content so if you have any liver problems or watching your diet you got to make sure you can check there and nutrition facts on their website but they're still very very good and the sweets as well very sugary but very good delicious I rate this place if you know what you're going for and you know and you don't care and you want to splurge and have something good like that that's probably one of the best places to go that's like that it's amazing I come back so much so often and it's very convenient in the mall!
Worst customer service super rude !!! Higiene needs to be a concern ASAP tall and big guy super rude and not friendly I will not come back ever again!
I'm going to need a wheelbarrow for my half a bun
Restaurantji Recommends
Wow !!!!! I use to love the Cinnabon place. I would goto the mall just to get a Cinnabon and extra icing. The prices are sky high now and the size of the Cinnabon which are a 1/3 smaller but priced higher. Not much icing on the Cinnabon either. For the price you don't get much. I'm dissatisfied!!!
They now charge 5.50 for the center. That is crazy, every time I visit this location the prices are different.
Good variety of pretzels, mini hot dogs served in a cup are really tasty, sweet almonds jalapeños Pretzel & churros are interesting too
Tonight 12-07-21 Tuesday night at 6:39pm my girlfriend and I ordered 2 small Cinnabon's with 2 frostings.The young girl w a tattoo on her right arm( the only reason we point out her tattoo is she refused to give us her name)was outrageously RUDE.My girlfriend asked if there were any fresh Cinnabon being cooked and the girl just said not now rudely.She had such an attitude we just couldn't believe it ? when we asked for her name she just said nothing. When we asked again she just shook her head no at us. What is this girls problem. She is obviously too young to respect the customer base your business has coming through.Did your orientation teach her NOTHING regarding CUSTOMER SERVICE?Dissatisfied Customers
The staff are rude and discourteous unprofessional. I was ignored for more than 15 minutes at the Santa Rosa California store.