I ordered here for the first time with food stamps worked out perfectly very good shakes definitely worth $6 so so good 👍😊
Atmosphere: 5
Food: 5
Service: 4
richard campbell
Double jumbo jacks are 👍 gotta try one sonoma neighbors
Atmosphere: 4
Food: 5
Service: 4
Kassandra Munoz
Purple hair girl is rude! She gave me the wrong order and did not have any customer service skills. People are allergic to certain things and when they say not to put something in their food it’s for a reason. I will never be coming back to this jack in the box and I want my money back. ASAP
Atmosphere: 1
Food: 1
Service: 1
AzraelEternity
Food tasted exactly the same as I had it years ago, so it was awesome. Prices are up a bunch, but that isn't surprising.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ultimate Cheeseburger
Matthew Vigil
Just ordered two chicken wraps. Supposed to be classic crispy chicken, gave me one spicy which the chicken wasn't even cooked. It was ice cold. The second one was grilled and cold. I am tired of the continuous wrong and cold food. Will not go back and am going to let everyone know not to waste money and time.
Atmosphere: 1
Food: 1
Service: 2
SK
Orders are consistently wrong.
Atmosphere: 1
Food: 1
Service: 1
Kaiya Kramer
Over and over again they miss items in my order. Sometimes i check and then i ask for the missing item. Sometimes i forget and get home and missing multiple items. So frustrated. It’s my fault so just gonna stop going to this location.
Atmosphere: 2
Food: 3
Service: 1
Josh McCarthy
Don't go inside. You can stand there for 5-10 minutes while they look at you and walk by without acknowledging you. I get you might be "just a cook" but they can also be told to at least say hi and get the attention of someone who can help. Too much conversation and standing while orders are coming in. You can also order ahead, go inside and 10 drive thru orders will be prioritized over your order you placed long ago.
Service: 1
Arsenal 1
Never will go back
Atmosphere: 1
Food: 1
Service: 1
John Yanajit
The people were decent, but they got our order wrong 3 times, the soda machine was broke, some menu items sold out, the food was barely warm and took more than 10 minutes for all there, the soda from behind the counter was flat, the spicy wasn't spicy, there was confusion when ordering, lots of problems, the guy in charge was nice and did what he could, but in the end for $30 and getting only the cheap things except 1 expensive combo, it was subpar and ultimately regrettable. And after a long road trip everyone left disappointed. Lastly the bathrooms was easy to get into and decently clean and ok smelling. Sadly with JitB and the expense of going, it pays to know which stores are good and which are not, this one now, would be filed under "not"
Drive thru. They respectful, courteous and efficient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Egg Rolls
Debra Buckman
Everything about my order was wrong
Food: 1
Service: 1
S.E.L
Basically the food here is always the same. It's cooked properly, tastes like fast food, and it changes constantly. I think the best part about Jack in The Crack is you can always find one and they are open all night and they serve breakfast 24 hours which I love and I don't think it's on the menu but you can also get a bitching grilled cheese sandwich there. The sad part is I don't eat fast food anymore but I do consistently crave Jack in The Crack 100%.
Atmosphere: 2
Food: 4
Service: 2
Gordon Fisherman
Ordered 2 tacos and a Dr Pepper... Thanks for the 2 cold tacos and Diet Coke that you knew you got wrong and didn't want to remake even after asking me. The trash enjoyed the drink. Fing lazy.
larry sark
The window person spoke very little English. I did not know what my meal costs.
I ordered here for the first time with food stamps worked out perfectly very good shakes definitely worth $6 so so good 👍😊
Atmosphere: 5
Food: 5
Service: 4
Double jumbo jacks are 👍 gotta try one sonoma neighbors
Atmosphere: 4
Food: 5
Service: 4
Purple hair girl is rude! She gave me the wrong order and did not have any customer service skills. People are allergic to certain things and when they say not to put something in their food it’s for a reason. I will never be coming back to this jack in the box and I want my money back. ASAP
Atmosphere: 1
Food: 1
Service: 1
Food tasted exactly the same as I had it years ago, so it was awesome. Prices are up a bunch, but that isn't surprising.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ultimate Cheeseburger
Just ordered two chicken wraps. Supposed to be classic crispy chicken, gave me one spicy which the chicken wasn't even cooked. It was ice cold. The second one was grilled and cold. I am tired of the continuous wrong and cold food. Will not go back and am going to let everyone know not to waste money and time.
Atmosphere: 1
Food: 1
Service: 2
Orders are consistently wrong.
Atmosphere: 1
Food: 1
Service: 1
Over and over again they miss items in my order. Sometimes i check and then i ask for the missing item. Sometimes i forget and get home and missing multiple items. So frustrated. It’s my fault so just gonna stop going to this location.
Atmosphere: 2
Food: 3
Service: 1
Don't go inside. You can stand there for 5-10 minutes while they look at you and walk by without acknowledging you. I get you might be "just a cook" but they can also be told to at least say hi and get the attention of someone who can help. Too much conversation and standing while orders are coming in. You can also order ahead, go inside and 10 drive thru orders will be prioritized over your order you placed long ago.
Service: 1
Never will go back
Atmosphere: 1
Food: 1
Service: 1
The people were decent, but they got our order wrong 3 times, the soda machine was broke, some menu items sold out, the food was barely warm and took more than 10 minutes for all there, the soda from behind the counter was flat, the spicy wasn't spicy, there was confusion when ordering, lots of problems, the guy in charge was nice and did what he could, but in the end for $30 and getting only the cheap things except 1 expensive combo, it was subpar and ultimately regrettable. And after a long road trip everyone left disappointed. Lastly the bathrooms was easy to get into and decently clean and ok smelling. Sadly with JitB and the expense of going, it pays to know which stores are good and which are not, this one now, would be filed under "not"
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Curly Fries, 2 Tacos
Restaurantji Recommends
Drive thru. They respectful, courteous and efficient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Egg Rolls
Everything about my order was wrong
Food: 1
Service: 1
Basically the food here is always the same. It's cooked properly, tastes like fast food, and it changes constantly. I think the best part about Jack in The Crack is you can always find one and they are open all night and they serve breakfast 24 hours which I love and I don't think it's on the menu but you can also get a bitching grilled cheese sandwich there. The sad part is I don't eat fast food anymore but I do consistently crave Jack in The Crack 100%.
Atmosphere: 2
Food: 4
Service: 2
Ordered 2 tacos and a Dr Pepper...
Thanks for the 2 cold tacos and Diet Coke that you knew you got wrong and didn't want to remake even after asking me. The trash enjoyed the drink. Fing lazy.
The window person spoke very little English. I did not know what my meal costs.
Atmosphere: 5
Food: 5
Service: 1
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