Jersey Mike's Subs

2688 Santa Rosa Ave Unit B, Santa Rosa
(707) 230-2324

Recent Reviews

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Sophie

You have little boys running this location that are very rude. They are in such a hurry to make as many sandwiches at once to where they are all sloppy and hardly give you any food in the sub in a tub, barely filling it with no lettuce and other things you ask for. I get it in the bowl all the time so it’s been a shocker to see how it has been made lately. They go so fast on orders every time I come in that they mess up each time.. I have seen them mess up on other customers food as well. This is the 5th time this has happened at this location within the last couple weeks to a month. They need to slow down to get the orders right and work on their customer service skills. With the money you spend on a sandwich it should be made better than this!!!

Atmosphere: 1

Food: 1

Service: 1

Rachel Mortiz

Fresh cut meat and lots of portion

Atmosphere: 4

Food: 5

Service: 4

Tammy Roman

This is only the second time I have been to Jersey Mikes and was so looking forward to the meal with my daughter in law and grandson. I specifically asked if I could just create my own bowl. I eat very healthy and was excited that the menu items would allow me to order a fresh healthy lunch. The manager taking my order said of course so I proceeded to tell him exactly what I did and did not want. It was pretty simple, chicken, grilled vegatables only, no cheese, no sauce. As I watch what I believed to be my meal come off the grill I saw the worker starting to put sauce on it and quickly stopped her only to see that there was cheese melted all over it :( When she asked the manager what to do he did say to remake it but of course she had to make sure I knew the ticket didn't say no cheese. They proceeded to remake my bowl but unfortunately it was a different worker and although he got the no cheese part, he wasn't told no sauce so after another long wait of at least 15 minutes or more, mind you my daughter in law and 1 year old grandson were already finished with their meal...they brought my bowl out with sauce all over it. The manager again apologized without sincerity in my opinion and asked it they could just put it back on the grill and cook out the sauce???? When I said no, he asked me to give them 3 more minutes and they would cook it again...I said not if 3 minutes is going to take another 20 like the second time they recooked it, and I had already been there just under an hour with no lunch and my grandson was getting restless. I opted for a refund of which only the manager could do and the restaurant was packed so that took another 10 minutes for him to be available to give me my refund. After finally processing the refund, he then told me it would take 7-10 busniess days to get my money back. When questioned that his response was, well I offered to recook it. Seriously??? Just truly a horrible experience!!!!

Atmosphere: 1

Food: 1

Service: 1

Daniel Miller

Best subs

Atmosphere: 3

Food: 5

Service: 4

Adrian Padilla

Whether you're getting the mini, regular, or large sized sandwich, your meat and cheese will be freshly sliced. They are generous with the toppings, and we highly recommend doing it Mike's way, where they add oil and red wine vinegar 😀 if your a first timer they give a cookie for the rookie and the cookies are amazing 👏 🍪

Atmosphere: 5

Food: 5

Service: 5

Tyler Hurtado

Solid location. Super sub mikes way always hits. Maybe slightly lighter hand with the juices but otherwise sandwich was great.

Atmosphere: 4

Food: 5

Service: 5

Joshua Dermises

Food was great but worker made a racist remark regarding my traditional tattoos

Atmosphere: 1

Food: 4

Service: 1

Sean Morgan

Awesome sub and the Dillon and the team are doing fantastic. Attentive and cleanly and friendly.

Atmosphere: 5

Food: 5

Service: 5

Steve Crick

The sandwiches are always really good way better than subway. I get the italian mikes way add pickles and mayo. I only go about once a month but the manager remembers me and knows what I want they have great customer service there

Atmosphere: 5

Food: 5

Service: 5

Brian Marchi

Love this jersey Mike’s. They’re fast friendly always ask how I’m doing when I walk in. Best subs.

Atmosphere: 5

Food: 5

Service: 5

Brian Mckeown

Great customer service. Sandwich was ok, that .my have been my choice if Sandwich. Will try again.

Josh Miraglia

Very friendly staff, took time to get to know me. Food was delicious. I ordered the #43 but forgot to take a picture.

Atmosphere: 5

Food: 5

Service: 5

Tom Menghini

Vegetarian options: Nice staff, clean place and great food !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Portabella Cheese Steak, Big Kahuna Cheese Steak

Sean Ward

Staff was very friendly and fast, highly recommend! Food is always on point as well!

Atmosphere: 5

Food: 5

Service: 5

Paola Reyes Gil

This place makes delicious sandwiches and salads and their cookies are very soft and good.

Atmosphere: 5

Food: 5

Service: 5

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