Disappointed to be writing this because the food actually tasted great and the service was very good, but I got straight up food poisoning and have been seriously messed up from it all day. There was nothing else I ate yesterday that could've caused it. I may go to the doctor if this keeps up because it's painful, and I've got chills a fever.
Atmosphere: 3
Food: 1
Service: 5
David Rubén Bueno Cerrón
Good service, fast and the food was all ok.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Convo Pollo Frito Y Puré de Papa
David Z
KFC has always been my go-to spot for good chicken. I've been going to this location for a few months. The drive-thru staff are friendly and efficient. The order is also spot-on. I frequent this KFC because of the wonderful employees. Good job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Sauce, Fried Chicken
Annie Flowers
Horrible experience at this location especially the food and management/employees.Employees did not seem happy at all nor did they wanted to work as I seen some employees on their phones.As soon as they were packing orders I also seen that none of them were wearing gloves as they were on their phones as well.i ordered a chicken SANDWHICH and it couldn’t been the freshest possible as it was really dry,no crunch, and cold bun.I asked for refund and didn’t receive as management on shift was giving attitude and started getting really upset which was really poor of the employee.Even though they offered me another SANDWHICH I didn’t want it due to the uncleanliness of the location and employees as it was a very uncomfortable situation and location.This store needs better employees as that what they lack on and new management ASAP otherwise this location needs to be inspected or shut down immediately.Please investigate this location
Atmosphere: 1
Food: 1
Service: 1
Nancy Hayssen
Like the apple pie poppers and biscuits.
Atmosphere: 4
Food: 4
Service: 4
Melisho
I was very disappointed when my food was given to me. My chicken tenders were chewy, almost as if they were made out of plastic. Not to mention the prices are ridiculous for what you get.
Atmosphere: 3
Food: 2
Service: 3
S Garcia
order, Alway WRONG.
Angie Garcia
Although a big corporation called YumFoods now owns KFC this fast food restaurant still tastes as good as some real southern chicken, just like Colonel Sanders would’ve liked it.Harland Sanders aka Colonel Sanders, the one and only white suit man started serving his own fried chicken when he owned a petrol station in Kentucky during the year 1930. His petrol station then changed into a roadside restaurant and motel called Sanders’ Court & Cafe.Another fun fact is the KFC recipe is super secret. There’s 11 herbs and spices Colonel Sanders only kept on a small piece of paper which is now locked away in the KFC headquarters, only a few employees knowing about. How mysterious! There are people out there who think they’ve figured it out, but we’ll all leave the taste contest up to you.This specific KFC restaurant is located on Santa Rosa Avenue near a busy highway. It is right next to Sonic Drive-In, Country Inn Santa Rosa, and right across the street from Applebees. They do have their very own parking lot including for the handicapped folks.My party and I had ordered the $20 KFC meal. This came with 6 pieces of chicken, 4 sides of your choice, and 4 biscuits. The sides we had ordered was Mac n cheese, mashed potatoes with gravy, fries, and coleslaw.Although the coleslaw wasn’t our favorite it was all so tasty! The chicken was very crispy. The Mac n cheese was creamy and the right amount of cheesy. The mashed potatoes and gravy were whipped perfectly. They were soft. I did wish they added more gravy. They gave a little amount. The biscuits were fluffy and crumbly. People like them with butter. I personally enjoy having the mashed potatoes with it. Great combo! Lastly, the fries were also crunchy and crispy. Nowadays good fries can be a rarity.As for the customer service. The night my guests and I came in the workers were very polite, warm, and helpful. There was a specific worker named Francisco. I would love to compliment his behavior especially! He has multi tasking skills and patience. He knows how to make his customers happy! Management, keep this one while you can!I wouldn’t call this vegan or vegetarian friendly, of course. Given their name is literally Kentucky Fried Chicken, but for vegetarians you at least have their side options to choose from. Also, KFC is definitely kid friendly as they have many yummy options to choose from that fits their size!Overall to the beautiful people of Sonoma county and visitors abroad, I had a pleasurable experience here! I would recommend checking this place out if you’re a chicken lover.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mashed Potatoes & Gravy, Fried Chicken, Extra Crispy, Mac & Cheese
Helen Dudley
*arrives 30 mins prior to close*“Hi, how can I help you? … Oh actually, we’re sold out of everything.”Dude was just chillin on his phone, lights off and all. Haven’t heard that one before??♀️
Instead of getting a Pepsi I get doctor pepper I pointed this out the neck beard responds with “most people prefer doc pepper” way to go can’t even follow a drink order he refused to give me my correct drink because I repeat “most people prefer doc pepper. Clearly he has terrible taste and
Atmosphere: 3
Food: 1
Service: 1
Daniel Kofman
Within 2 seconds, I was asked with a bad tone what I wanted to order. I hadn’t even had a second to look at the menu!My crispy chicken sandwich was NOT crispy one bit. Stay away from here. My first and last time here.
Atmosphere: 1
Food: 2
Service: 1
Damien Schiele
3 times, never have chicken. Employee's always on phones and not caring. Skip it.
Atmosphere: 1
Food: 2
Service: 1
Temesgen Fekadu
Ordered online and they still made me wait an extra 8 minutes to cook my wings. I used to work at kfc and I know it takes 8 minutes to make the wings. They didn’t even throw in a free biscuit or anything as a show of remorse. Manager seemed very young and must be new.
Atmosphere: 1
Food: 1
Service: 1
Maria F Gonzalez
The truth is, it had no flavor. What I bought was mashed potatoes with corn kernels and some chicken wings the size of a marble. No flavor. I didn't like it.
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Disappointed to be writing this because the food actually tasted great and the service was very good, but I got straight up food poisoning and have been seriously messed up from it all day. There was nothing else I ate yesterday that could've caused it. I may go to the doctor if this keeps up because it's painful, and I've got chills a fever.
Atmosphere: 3
Food: 1
Service: 5
Good service, fast and the food was all ok.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Convo Pollo Frito Y Puré de Papa
KFC has always been my go-to spot for good chicken. I've been going to this location for a few months. The drive-thru staff are friendly and efficient. The order is also spot-on. I frequent this KFC because of the wonderful employees. Good job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Sauce, Fried Chicken
Horrible experience at this location especially the food and management/employees.Employees did not seem happy at all nor did they wanted to work as I seen some employees on their phones.As soon as they were packing orders I also seen that none of them were wearing gloves as they were on their phones as well.i ordered a chicken SANDWHICH and it couldn’t been the freshest possible as it was really dry,no crunch, and cold bun.I asked for refund and didn’t receive as management on shift was giving attitude and started getting really upset which was really poor of the employee.Even though they offered me another SANDWHICH I didn’t want it due to the uncleanliness of the location and employees as it was a very uncomfortable situation and location.This store needs better employees as that what they lack on and new management ASAP otherwise this location needs to be inspected or shut down immediately.Please investigate this location
Atmosphere: 1
Food: 1
Service: 1
Like the apple pie poppers and biscuits.
Atmosphere: 4
Food: 4
Service: 4
I was very disappointed when my food was given to me. My chicken tenders were chewy, almost as if they were made out of plastic. Not to mention the prices are ridiculous for what you get.
Atmosphere: 3
Food: 2
Service: 3
order, Alway WRONG.
Although a big corporation called YumFoods now owns KFC this fast food restaurant still tastes as good as some real southern chicken, just like Colonel Sanders would’ve liked it.Harland Sanders aka Colonel Sanders, the one and only white suit man started serving his own fried chicken when he owned a petrol station in Kentucky during the year 1930. His petrol station then changed into a roadside restaurant and motel called Sanders’ Court & Cafe.Another fun fact is the KFC recipe is super secret. There’s 11 herbs and spices Colonel Sanders only kept on a small piece of paper which is now locked away in the KFC headquarters, only a few employees knowing about. How mysterious! There are people out there who think they’ve figured it out, but we’ll all leave the taste contest up to you.This specific KFC restaurant is located on Santa Rosa Avenue near a busy highway. It is right next to Sonic Drive-In, Country Inn Santa Rosa, and right across the street from Applebees. They do have their very own parking lot including for the handicapped folks.My party and I had ordered the $20 KFC meal. This came with 6 pieces of chicken, 4 sides of your choice, and 4 biscuits. The sides we had ordered was Mac n cheese, mashed potatoes with gravy, fries, and coleslaw.Although the coleslaw wasn’t our favorite it was all so tasty! The chicken was very crispy. The Mac n cheese was creamy and the right amount of cheesy. The mashed potatoes and gravy were whipped perfectly. They were soft. I did wish they added more gravy. They gave a little amount. The biscuits were fluffy and crumbly. People like them with butter. I personally enjoy having the mashed potatoes with it. Great combo! Lastly, the fries were also crunchy and crispy. Nowadays good fries can be a rarity.As for the customer service. The night my guests and I came in the workers were very polite, warm, and helpful. There was a specific worker named Francisco. I would love to compliment his behavior especially! He has multi tasking skills and patience. He knows how to make his customers happy! Management, keep this one while you can!I wouldn’t call this vegan or vegetarian friendly, of course. Given their name is literally Kentucky Fried Chicken, but for vegetarians you at least have their side options to choose from. Also, KFC is definitely kid friendly as they have many yummy options to choose from that fits their size!Overall to the beautiful people of Sonoma county and visitors abroad, I had a pleasurable experience here! I would recommend checking this place out if you’re a chicken lover.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mashed Potatoes & Gravy, Fried Chicken, Extra Crispy, Mac & Cheese
*arrives 30 mins prior to close*“Hi, how can I help you? … Oh actually, we’re sold out of everything.”Dude was just chillin on his phone, lights off and all. Haven’t heard that one before??♀️
Service: 1
Restaurantji Recommends
Instead of getting a Pepsi I get doctor pepper I pointed this out the neck beard responds with “most people prefer doc pepper” way to go can’t even follow a drink order he refused to give me my correct drink because I repeat “most people prefer doc pepper. Clearly he has terrible taste and
Atmosphere: 3
Food: 1
Service: 1
Within 2 seconds, I was asked with a bad tone what I wanted to order. I hadn’t even had a second to look at the menu!My crispy chicken sandwich was NOT crispy one bit. Stay away from here. My first and last time here.
Atmosphere: 1
Food: 2
Service: 1
3 times, never have chicken. Employee's always on phones and not caring. Skip it.
Atmosphere: 1
Food: 2
Service: 1
Ordered online and they still made me wait an extra 8 minutes to cook my wings. I used to work at kfc and I know it takes 8 minutes to make the wings. They didn’t even throw in a free biscuit or anything as a show of remorse. Manager seemed very young and must be new.
Atmosphere: 1
Food: 1
Service: 1
The truth is, it had no flavor. What I bought was mashed potatoes with corn kernels and some chicken wings the size of a marble. No flavor. I didn't like it.
Loading...