La Palapa Mexican Restaurant

590 Lewis Rd, Santa Rosa
(707) 569-9210

Recent Reviews

AG

Update: Wow! This place had done a total 180⁰ !! I can now call this a hidden gem!! The food here now is delicious, fresh, high quality and generous portions! The tortillas are definitely homemade as well -- fresh and delicious! I believe a new family maybe running this business now? Both times we went there, there was only one server. Her service was friendly, attentive and good.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Super Burrito, Carnitas Plate, Free Chips and Salsa and Refried Beans, Chimichanga

Arthur Maricle

Just not impressed.

Atmosphere: 4

Food: 2

Service: 4

AG R.

Wow! This place had done a total 180 !! I can now call this a hidden gem!! The food here now is delicious, fresh, high quality and generous portions! I believe a new family maybe running this business now? Both times we went there, there was only one server. Her service was friendly, attentive and good.

Drea U.

So glad I found this place today. I will definitely be coming back! The inside & outside is such a fun & vibrant vibe. It was very clean and organized. The employees were also very nice and friendly. They made the order fast and with care. The food was bomb.com -- the burritos are giant!!! Their prices are similar to other places, but the proportions are way bigger. We order a regular burrito & the Raffa's burrito. I could taste the quality of the meat and the blend of flavors. I appreciate that their super burritos all include pico de gallo, guacamole, and sour cream. The price is so worth it and can easily be 2 meals. The order also came with tortilla chips and sauce. Will be coming back!!! Santa Rosa gem.

SMV SergioMillan Visualz L.O.R LoyaltyOverRoyalty

Food was good service was good....but just lacking a lil something extra on flavor..was good tho no doubt...

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Super Burrito

Raquel “Rocky” Sazuma

Consistently delicious food, awesome service, clean and bright restaurant, reasonable prices. If I could, I'd eat here twice a week!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Super Burrito, Carnitas

Mike Young

Chili verde plate is always a winner! Used to come in all the time while my house was being remodeled in 20018/2019. Just stopped in again, still a winner!

Atmosphere: 4

Food: 5

Service: 5

EB K.

Great Torta Ahogada with diabla sauce. El pastor was marinated wonderfully, the diabla sauce missed its mark a little this round with an over abundance of Mexican oregano but otherwise fantastic. Great ambiance on Sunday with the football games going on the TVs and relatively empty just how I like it. Sometimes this place can be slammed. Excellent service as always, great homemade chips and salsa!

Sarah Kangastone

I overestimated my spice tolerance and the hostess graciously remade my torta. It is a quiet place. You can request to watch TV. The ambient music is a great with conversation and the sounds of cooking in the kitchen. There's indoor and outdoor seating. This my new go-to lunch place when I am in the area.Dietary restrictions: Accommodating of spice and dietary restrictions.

Atmosphere: 5

Food: 5

Service: 5

Account Guide

Usually get burritos here it is always very good and high quality. I have gone here quite a bit over the past 5 years and it is always quality food and service even over COVID. I can always expect a great meal when visiting.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Super Burrito, Breakfast Burrito

Nancy Laines

The restaurant was clean, friendly staff, took my order quickly and my food was ready fast. The burrito was full of meat, rice and beans. Excellent food and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Super Burrito, Carnitas Plate, Carnitas

W M.

I've had it with this restaurant's predatory practices. I confess that I've put up with the behavior of the owners for longer than I might have because my partner enjoyed its colorful surroundings, though the food is mediocre at best. No more! I was there once again about a week ago only to encounter the same pettiness I came to associate with the place. I asked for an artificial sweetener commonly found at the table of most restaurants. When the check came, i noted that there was an additional charge for a "special order item." The amount (30 cents) was small, yet there is a principle involved. When I mentioned that I would have appreciated being informed of the charge in advance, the hostess, whom I suspect is also part of management, took offense. I was standing at the cash register at the time and she actually followed me to my table to continue her triad with a verbally aggressive demeanor. When I stated that I was merely stating my opinion and didn't wish to enter into a discussion, she persisted. Once again, I was compelled to inform her that I didn't appreciate her demeanor or her aggressive comments, which finally caused her to cease her unkind remarks. On a previous occasion, I asked for several lime slices for my ice water. There was a charge of (approximately) 80 cents added. When I inquired, the very same server was aggressive and defensive, overstating the case, that she "actually charged less than it would have cost me to purchase the same in a grocery store." I beg to differ. Unless the price of limes has recently increased drastically, it's highly doubtful that the equivalent of one lime would have been so expensive. When I mentioned that time that she might have informed me, she didn't engage further. After that, I limited my request to one lime slice, not because I wouldn't have enjoyed more, rather because I didn't wish to "impose my preferences" on the restaurant, which would clearly have imposed a surcharge onto its already inflated prices, and I reserved comment in deference to my dining partner, who enjoyed the questionable "ambiance" of the place. On yet a third occasion, I was given an entire chimichaunga plate, consisting of rice and beans, rather than the item I actually ordered, a chimichaunga ala cart. When I inquired about the difference in price compared to what I ordered, I encountered the very same aggressive behavior I had previously endured. I let it go, preferring to keep my peace and not provoke another unpleasant exchange, once again in deference to my dining partner's comfort. In each instance, it wasn't the cost of the surcharge with which I took issue. It was the lack of transparency that appears to be a constant in this restaurant, and the disrespect that follows when one inquires about its practices. If I had been disrespectful of the server, I might have expected some sort of "push back," however that was not part of my delivery. I was respectful and assertive, not aggressive in my delivery. Surely, anyone serving the public should expect to encounter instances of questions being posed by customers and be capable of responding respectfully. It appears that this establishment understands that it has crossed the boundary from what restaurant patrons might expect to a level of opportunism that they understand to be unusual, thus there is a degree of defensiveness displayed that is both uncommon and uncomfortable. One shouldn't have to fear the server when dining at a restaurant. This place routinely engages in behavior to which no one should be subjected. One shouldn't feel the need to avoid a simple request for an item routinely provided by most restaurateurs at no charge, not should one feel uncomfortable upon asking a question about any charge, especially when it is unexpected. I understand that its their prerogative to charge extra for anything a diner does not find readily made available on the table for that patron's use, however it's doubtful that mo

Hector Martinez

Fod not good orchata water not

Atmosphere: 2

Food: 1

Service: 1

Alexandra Morrow

Nice little restaurant but the food not so good. They have only one kind of sauce it seems like, it’s too sweet especially for a Chile relleno and that was not even made very well. Went there one other time for a wet burrito and this was the same sauce which I didn’t like. Was hoping it would be different on this relleno.

Holden Islava (Nedloh)

I have been going here for Mexican food for a little over a year now since it is so close to my new residence. Food has always been great and very competitively priced for the quality. Everyone is always so nice as well. This is a good place to get good Mexican food. Portions are generous too.Parking: Lot is a decent size with plenty of space usually.Wheelchair accessibility: The area is flat with no stairs or transitions. Should be easy for someone in a wheelchair.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fish Tacos, Chile Relleno, Super Burrito, Al Pastor, Carnitas, Free Chips and Salsa and Refried Beans

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La Palapa Mexican Restaurant

590 Lewis Rd, Santa Rosa, CA 95404
(707) 569-9210