La Michoacana Plus Santa Rosa CA.

No signs for cash only, restroom out of service. Stood in line with kids just to be told they can only serve us if we have cash, no atm

Service: 1

Sunday, July 21, arrived at 9:46 p.m.
And they already had the door closed but the open sign was still on. I knocked on the door and the girl was cleaning and ignored me. (There wouldn't be). I stayed outside and other clients arrived, a girl knocked on the door and from my car I saw the worker near the door and she also ignored the client who was knocking on the door. A few more minutes another 2 people arrived and were also ignored. The open sign will be turned off until 10:02 p.m.
I wonder
Is this poor customer service because there is no one where you can complain?

Service: 1

Finally got the dessert I’ve been hunting for all week. Thanks for making it even though it was late!

Atmosphere: 5

Food: 5

Service: 5

Bad presentation and bad service because they make wrong order.
They make a mistake in my order and I ask that it be replaced with the correct one and they give me bad service, very large pieces, I placed the order there and it leaves because I complain, please give good service, businesses live off of customers, thank you.

Atmosphere: 3

Food: 1

Service: 1

I ordered a pineapple-flavored shaved ice thinking it was going to be natural fruit but it turned out to be pure syrup and the truth is, nothing like what I expected, that's not Michoacán

Atmosphere: 3

Food: 1

Service: 2

Deliciously flavored waters, excellent service ?

Bad customer service , food is not that good got the hot Cheetos corn cup the hot Cheetos were really hard like they been opened and sitting for a really long time

Ordered esquite, it was good. 4.68 reg and with hot cheetos 5.88. They have churros, ice cream and different paletas. Good service and inside was clean. Busy plaza so may be difficult to find parking. I wasn’t able to see the whole menu with prices in the place, they might still be working on how to do to that on the tvs.

Literally beyond unsatisfied. Products are nothing like advertised and their proportions are way off. I ordered two mangonadas and a banana split and they all looked disappointing. The mangonadas were not even filled the brim and they gave us like 5 cubes of mango. Maybe I went on a bad day but you're better off going to Frutas where they give you what you pay for.

Not good. My wife and I each got a scoop of ice cream and both were legit inedible. The texture was off (almost frost bitten) and the flavor was awful. Threw mine (cookies and cream) away immediately. Also, for whatever reason, while we were in there, the music got turned on to the point that I could not hear my wife who was a foot away. The whole experience was very disappointing unfortunately. This was my first time to try this place so I don’t know if that is typical experience or we caught them on the wrong night.

They will make you a fruit cup with chamoy even though it’s not on the menu. Music is no longer loud ?. They look to be split into two restaurants.

Really good ice cream but don’t plan on eating here unless you want your ear drums blown out by the music that is literally blaring over the customers seating area if I could leave a video for evidence I would

Really good ice cream but don’t plan on eating here unless you want your ear drums blown out by the music that is literally blaring over the customers seating area if I could leave a video for evidence I would

Everything is excellent I recommend it

Very clean, super nice staff and our drinks were amazing! Highly recommended! ?