Osaka Japan
Santa Rosa Plaza, Santa Rosa
(707) 843-7196
Recent Reviews
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The owner is extremely rude. Made fun of a friend who was a bit heavier and kept asking if they wanted vegetables because it was a “healthier option”. He even kept laughing in front of our faces. The food tasted old. You can tell the owner and his wife disrespect both the employees and customers. Save your time and money. DO NOT BUY FROM HERE.
Atmosphere: 1
Food: 1
Service: 1
Stopped in to try the hot and sour soup but they don't have it anymore. I settled for veggies and white rice.
Atmosphere: 4
Food: 4
Service: 4
Ordered on online and picked up barely any food I hadn’t even touch it yet when I took this pic . And it was 15$ and I tipped and the food was Mid honestlyJust go to Panda Atleast you will get more Food
Atmosphere: 1
Food: 2
Service: 3
I like the food it tastes good but you have to already have it in your mind you're going to get taken to the cleaners. $20 dollars for a little bit of food is rather disrespectful in 2025 but it is what it is. I understand the meat but they could at least be a bit more generous with the rice and noodles
Food: 4
Service: 4
Diet coke 1.
Atmosphere: 5
Food: 1
Service: 5
Gross. Denied refund after bug was found in food. DONT GO HERE
Fairly decent food in the mall. Better than Panda (imo) though similar in style. They offer hot and sour soup at times (not consistently though). Their selection is decent enough that I change it up all the time. (I don’t go a lot but when I do go to the mall or to a movie, I will often try and swing by for something from this place).
I would give it a higher rating but it is still in a mall and the food is what you would expect from a mall. Not trying to throw shade (I do go here) but trying to make sure to temper people’s expectations.
Atmosphere: 4
Food: 4
Service: 5
Really nice girl behind the counter. However, they barely put any food on my plate. I’ve barely taken a few bites. This was expensive for very little food.
Atmosphere: 4
Food: 1
Service: 4
Nice food court but this place had old food in their food trays!
When asked how old the food was, and if they could make a fresh batch, the server could not understand English when she called over the manager, she said no more food being made tonight.
I was with a friend who ordered something else, and as we sat there eating, we saw them make fresh food.
Not sure what the problem was, but evidently they didn’t like being asked whether the food was old or not.
It was dried out pork, and it looked like it had been sitting there for days compared to the other food in the tray which looked recently made.
Also, the servers were not wearing gloves.
I thought it was the standard of food service these days for everyone to have glove on their serving hand evidently not here!
Don’t think I’ll be going back.
I Love An Asian Hot Bar With Good Option... Its Standard AMerican Chinese Cuisine... Prices Are Very Fair... 2 Meats 2 Sides for $13 Bucks w Tax... Had a Couple Options For Chicken I Havent Scene ELsewhere... So They Had Vegetable Fried Rice,, Veggies,, Schrimp and ALL ELse Was Chicken... It Was a Good Lil Meal... Id Try It Again...
Restaurantji Recommends
Got the hot and sour soup! It was absolutely amazing ? just like the one in PF Changs
Atmosphere: 5
Food: 5
Service: 5
Owner is very rude and belittling to his employees. I wish there was a corporate to report him too. I will no longer patron his business. Both husband and wife have poor attitudes towards customers and employees.
Atmosphere: 1
Tried panda a month ago and got extremely sick so gave Osaka a try!Food was fresh, and delicious. Staff was very kind. Felt great after eating, will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Tried panda a month ago and got extremely sick so gave Osaka a try!
Food was fresh, and delicious. Staff was very kind. Felt great after eating, will definitely go back.
Was in the mall for birthday shopping when my dad was gonna get Philly cheese steak and i saw this place and the guy was super nice and was like hey its free man and let me try all the chicken flavors and i was sold the foods super good and the guys super nice, hes a marketing genius. 10/10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
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