Nice environment, there’s room to socialize but not really sit. Sadly my Milk tea and honeydew snow were too watered down and the boba was hard-ish, not chewy. Parking for this location is a hit or miss: street parking or in the small parking lot.
Atmosphere: 5
Service: 5
Patches Wilson
Middle of the road boba, great service, odd slightly unfinished building vibes.
Atmosphere: 2
Food: 3
Service: 5
Lusia Rodriguez
My favorite boba place in santa rosa!
Atmosphere: 5
Food: 5
Service: 5
Johana R. Pimentel
The service is horrible, it’s seems like the major requirement to work there is being rude to the customers. I love the flavors there, but the service is 0/10
Kinda a little hole in the wall but clean. great bobba! Excellent selection also.
Atmosphere: 3
Food: 5
Service: 4
Jorge Marquez
Went there when it was not that busy, they had a couple of other customers. Ordered my usual since I am very familiar with Quickly and other boba shops from all over San Diego/LA and also some food. After that, other customers that ordered after me were served first. After more than 12 min I asked what was going on with my order. We had to rush because of the movie we were going to was going to start. So the manager or whoever she was, printed a ticket from the register and put it very close to the face of the girl making the orders and demanding "hey did you make this"? So at that point I asked if I could just cancel the order and get a gift card or money back. Note that I even offered the chance to get a gift card so to support the business. Then the manager came up with the box of the waffle that was already done (drinks still were not) amd said, ok, I'll refund you for the drinks. At that point, I said well in that case I want the tip I put in your jar back. It.was $2. Actually it was closer to $3 but not gonna bother with the change. Generous tip for a $16 order at counter. She then went to the kitchen to ask if I had put money. At this point I just left, looks like she doesn't have a clue of customer service. Once out in the parking lot telling my date that they probably need those $2 more than I do, the other couple that was just after us overheard and laughed telling us they also had an issue with their order.The name Quickly is a play on words. In Mandarin Kuai Li means quick and convenient. Santa Rosa franchise is none. I don't mind if the service is slow, I'm reasonable, but I didn't like that loser manager pushing around her employees and not trusting me and also just not taking care of the customer experience. Anybody with any real experience in the customer service will make instant deals to make the customer happy.
Service: 1
Mamacita
This is Boba and Spam Submission!!!
AKWM00
Best boba in town, good prices - and they are open late! ?
Nice environment, there’s room to socialize but not really sit. Sadly my Milk tea and honeydew snow were too watered down and the boba was hard-ish, not chewy. Parking for this location is a hit or miss: street parking or in the small parking lot.
Atmosphere: 5
Service: 5
Middle of the road boba, great service, odd slightly unfinished building vibes.
Atmosphere: 2
Food: 3
Service: 5
My favorite boba place in santa rosa!
Atmosphere: 5
Food: 5
Service: 5
The service is horrible, it’s seems like the major requirement to work there is being rude to the customers. I love the flavors there, but the service is 0/10
Atmosphere: 1
Food: 5
Service: 1
Love the food, LOVE the drinks! Very good place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Egg Roll, Waffle Fries, Nutella Snow, Curly Fries, Mango Yogurt, Fried Lobster Balls, Spicy Beef Noodle Soup
Good spot for boba, my favorite is Thai iced tea as well good for snacks love them.
Atmosphere: 5
Food: 5
Service: 5
Middle of the road boba, great service, odd slightly unfinished building vibes.
Atmosphere: 2
Food: 3
Service: 5
Middle of the road boba, great service, odd slightly unfinished building vibes.
Atmosphere: 2
Food: 3
Service: 5
the slushes are good, the food is midsy
Atmosphere: 2
Food: 4
Service: 3
This place is a gem and if you love milk tea then i highly recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kinda a little hole in the wall but clean. great bobba! Excellent selection also.
Atmosphere: 3
Food: 5
Service: 4
Went there when it was not that busy, they had a couple of other customers. Ordered my usual since I am very familiar with Quickly and other boba shops from all over San Diego/LA and also some food. After that, other customers that ordered after me were served first. After more than 12 min I asked what was going on with my order. We had to rush because of the movie we were going to was going to start. So the manager or whoever she was, printed a ticket from the register and put it very close to the face of the girl making the orders and demanding "hey did you make this"? So at that point I asked if I could just cancel the order and get a gift card or money back. Note that I even offered the chance to get a gift card so to support the business. Then the manager came up with the box of the waffle that was already done (drinks still were not) amd said, ok, I'll refund you for the drinks. At that point, I said well in that case I want the tip I put in your jar back. It.was $2. Actually it was closer to $3 but not gonna bother with the change. Generous tip for a $16 order at counter. She then went to the kitchen to ask if I had put money. At this point I just left, looks like she doesn't have a clue of customer service. Once out in the parking lot telling my date that they probably need those $2 more than I do, the other couple that was just after us overheard and laughed telling us they also had an issue with their order.The name Quickly is a play on words. In Mandarin Kuai Li means quick and convenient. Santa Rosa franchise is none. I don't mind if the service is slow, I'm reasonable, but I didn't like that loser manager pushing around her employees and not trusting me and also just not taking care of the customer experience. Anybody with any real experience in the customer service will make instant deals to make the customer happy.
Service: 1
This is Boba and Spam Submission!!!
Best boba in town, good prices - and they are open late! ?
Atmosphere: 5
Food: 5
Service: 5
Small portion
Food: 3
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