Sonoma Valley Bagel Co.

Scored Garlic has been my fave since I was a youngin.

Came here this morning to grab a bagel before hitting the road and what I witnessed absolutely irked me. The woman behind the counter shouted at an elderly homeless man, who was being very respectful and had already PAID for his coffee and bagel and was waiting for his order, to “get out of here” I assume just based on his appearance. Disgusting behavior, discriminatory and rude. Do not support this business!

I checked out the menu online because I have guests over. Once I had everyone’s orders I went to place our orders. When she rang me up the prices didn’t reflect what was online. It was almost double the price as expected. I went to look on their menu board to see if it was different from the website and I’m guessing the owner put masking tape covering all their pricing. I won’t be coming back to this location. I highly recommend going to the Sonoma Bagel in Montgomery Village. The shopping center on Santa Rosa Avenue needs to get rid of this bagel shop. The lady is rude and her pricing is all wrong.

This place is pretty terrible, maybe mediocre on a good day. They never have enough people working and it takes forever to get your order, and the owner/ lady at the counter is not very friendly. Santa Rosa needs better bagel options.

Great Bagels!! Decent coffee. Plenty of options and toppings

This place was nice...they have good salted bagels..?

Pricy and abrasive customer service. While the food was not bad, I won't be back.Be aware of .75 "premium" bagel upcharge. 10 dollar minimum for visa.

Ok bagels. Consistently horrendous service.

Website says they open at 6:30, got there and they were closed, paper sign on door set new hours at 7:30. If you are going to change your hours, update your website

All of you saying that the lady is very rude i recommend asking the lady with black hair not the asian lady,the asian lady is the owner but i have heard that she makes the price go high so when you get her say you want reyna i love the bagel shop and there are so many people that say it takes forever but sometimes they run out of the bagels and have to make more also they want t let it cool down because sometimes they are done repairing them you should all watch your words it may not affect you the way you speak and all but once someone starts pointing you out on here your gonna feel miserable just appreciate that they are getting your order if your rushed out just go back in and if they tell you to get out just leave i mean they are not going to earn money just kicking others out so it would be there loss not yours last time i saw a guy complain saying that the asian man there didn't wear his glove when he just touched his face and continued making the bagel but i don't know sometime they just say things to get others attention remember you should always complain about how long it takes sometimes it takes longer to prepare a bagel since sometimes they don't have the things they need so they have to go buy some quickly.That's all i am saying but overall i love there bagels i wonder where they get the bagels from.

Dirty and Overpriced and the staff was so rude. I’m guessing the Asian women is the owner? If not then why is she being allowed to abuse customers.Some people are hard of hearing that does not mean less intelligent have some class lady.Terrible atmosphere as well, just about as quality as a convenience store... felt like I was in roach covered shop in Oakland not a nice area of Soco.

Awesome...nice, quick, all safety prodicals are in place & Yummy food

Jen-Jen is so sweet! My boyfriend and I love to visit and chat with her when she’s making our bagels. There’s a lot of bad reviews about snappy customer service, but my advice would be to try to talk to the person behind the counter as a person, and not to just place your order.. your experience might be a lot better.I’ve been coming here since I was a kid because the sourdough bagels are to DIE for. One of my most favorite things to eat! But I don’t come here often, so it stays a place i’m excited for everytime!

Horrible..waited 30 minAI asked how much longer, and she toldMe to get the hell out..And this women is the owner!!!Never go there.. she is very rude

Worst service I have ever had. I was so excited when my job transferred me to this side of town because a bagel shop was near and I LOVE bagel sandwiches. I tried 4 times within a couple months and EVERY TIME was SO rudely treated. They are very snappy and refuse to explain anything on the menu. When you ask a question they just stare and tell you to hurry..... Even When there were no other customers....I don't know how they are in business as everyone I have talked to in the area repeats these scenarios.