i threw up after I had one of those breakfast biscuit things
Atmosphere: 4
Food: 1
Service: 3
Cathi Jensen
Best coffee as usual. On the breakfast sando the bacon wasn't cooked it was gross. Bun was overcooked. Prob won't order that again at this location. I've had this sando many times around the country and never had a bad one till now. Too bad. Also a single guy hogged the big round 5 top, even left the store for 15 minutes and left his things there on table like it's his personal office. We had more ppl showing up and could have used it but didn't want to be pushy and force him out. Yuk ppl
Atmosphere: 2
Food: 1
Service: 4
Casie Lee
The service is minimal at best. I've been in the Drive-Thru ordering a burrito specifically ask the Barista if they have Sriracha they say they do I say okay I'll take the burrito. I pull forward to the window I pay for my order and I ask again is there sriracha in my bag I'm assured yes there is sriracha in your bag okay thank you. I go home. No Sriracha in my bag. It's the most convenient location for Starbucks for me so I Go Again knowing the service will be subpar at best. I order multiple sandwiches I don't see any grilled cheese available so I asked if they have any more I'm assured they do not. The drive through person asks my server if they have an item my server opens the refrigerator and I see the grilled cheese I was just assured they did not have. I asked for the grilled cheese and I pay them and now I'm allowed to be a customer because they're not withholding product. I just went back again I got my basic order but I didn't see the ham and swiss sandwich I wanted so I asked will you check and see she said yes and no we do not. I pay for my order and I asked for a bag. She sets the bag on top of my food so I asked her did she expect me to put my purchase in the bag for myself? She says she doesn't want to assume I want her to do it for me. So I say but you assume I want to do your job for you? Great customer service 👌
Michael Brett Campbell
It’s Starbucks. Delicious coffee and good food.
Wheelchair accessibility: Ramped. Lots of room inside. Good access for wheelchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Java Chip
Nicholas Cef
??????????good!
Atmosphere: 5
Food: 5
Service: 5
Kim Williams
I love my Sonoma highway starbucks folks!! Always friendly, fast; remember me and my order, and polite. Not a complaint at all from me about this location!
Service: 5
Keegan Smith
Really quick and great. I placed a mobile order for pick up and it was ready just when I arrived. Super exciting for a busy morning!
Atmosphere: 3
Food: 5
Service: 5
Donald E. Lawson
Friendly staff lots of seating
Atmosphere: 5
Food: 5
Service: 5
N Frost
I don't mind waiting but 4 employees ignored those waiting inside
Service: 1
Miranda Harrell
Since moving locations it's been so much easier going here and the service is fast and restaurant clean.
So Im a former Starbucks employee so I know how we “used” to treat customers.Today we went through the Drive Thru after waiting in line, and ordering a mocha, I got a sugar free vanilla latte ( not what I ordered) We went back through the line again only to get a mocha in a cup with what appeared to be lipstick on it. My husband brought it inside ( I might add we both have cancer and why we use the drive-up) Anyway, he told the Store Mgr what happened, only to be laughed at, but we did get a new mocha! No apologies and no refund! Called Customer Service and got a refund and a promise that the DM would handle the situation. Can you imagine serving a drink in a dirty cup to anyone let alone a seriously compromised person! We will NEVER go back to that Starbucks even though it’s the most convenient!
angie angie
I've been having to utilize the Starbucks for over a year and it is by far one of the slowest Starbucks I've ever came to my order is incorrect I would say about 90% of the time the only reason that I come to this one on my days off is because it's the closest one to Farmers Lane and the staff have no regard to time at all I have been waiting fory coffee over 10 mins and I ordered ahead definitely don't recommend unless it's absolutely only store and even with order ahead be prepared to wait for about 20 minutes.
Myra Wrath
Since moving locations it's been so much easier going here and the service is fast and restaurant clean.
i threw up after I had one of those breakfast biscuit things
Atmosphere: 4
Food: 1
Service: 3
Best coffee as usual. On the breakfast sando the bacon wasn't cooked it was gross. Bun was overcooked. Prob won't order that again at this location. I've had this sando many times around the country and never had a bad one till now. Too bad.
Also a single guy hogged the big round 5 top, even left the store for 15 minutes and left his things there on table like it's his personal office. We had more ppl showing up and could have used it but didn't want to be pushy and force him out. Yuk ppl
Atmosphere: 2
Food: 1
Service: 4
The service is minimal at best. I've been in the Drive-Thru ordering a burrito specifically ask the Barista if they have Sriracha they say they do I say okay I'll take the burrito. I pull forward to the window I pay for my order and I ask again is there sriracha in my bag I'm assured yes there is sriracha in your bag okay thank you. I go home. No Sriracha in my bag.
It's the most convenient location for Starbucks for me so I Go Again knowing the service will be subpar at best. I order multiple sandwiches I don't see any grilled cheese available so I asked if they have any more I'm assured they do not. The drive through person asks my server if they have an item my server opens the refrigerator and I see the grilled cheese I was just assured they did not have. I asked for the grilled cheese and I pay them and now I'm allowed to be a customer because they're not withholding product.
I just went back again I got my basic order but I didn't see the ham and swiss sandwich I wanted so I asked will you check and see she said yes and no we do not. I pay for my order and I asked for a bag. She sets the bag on top of my food so I asked her did she expect me to put my purchase in the bag for myself? She says she doesn't want to assume I want her to do it for me. So I say but you assume I want to do your job for you? Great customer service 👌
It’s Starbucks. Delicious coffee and good food.
Wheelchair accessibility: Ramped. Lots of room inside. Good access for wheelchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Java Chip
??????????good!
Atmosphere: 5
Food: 5
Service: 5
I love my Sonoma highway starbucks folks!! Always friendly, fast; remember me and my order, and polite. Not a complaint at all from me about this location!
Service: 5
Really quick and great. I placed a mobile order for pick up and it was ready just when I arrived. Super exciting for a busy morning!
Atmosphere: 3
Food: 5
Service: 5
Friendly staff lots of seating
Atmosphere: 5
Food: 5
Service: 5
I don't mind waiting but 4 employees ignored those waiting inside
Service: 1
Since moving locations it's been so much easier going here and the service is fast and restaurant clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So Im a former Starbucks employee so I know how we “used” to treat customers.Today we went through the Drive Thru after waiting in line, and ordering a mocha, I got a sugar free vanilla latte ( not what I ordered) We went back through the line again only to get a mocha in a cup with what appeared to be lipstick on it. My husband brought it inside ( I might add we both have cancer and why we use the drive-up) Anyway, he told the Store Mgr what happened, only to be laughed at, but we did get a new mocha! No apologies and no refund! Called Customer Service and got a refund and a promise that the DM would handle the situation. Can you imagine serving a drink in a dirty cup to anyone let alone a seriously compromised person! We will NEVER go back to that Starbucks even though it’s the most convenient!
I've been having to utilize the Starbucks for over a year and it is by far one of the slowest Starbucks I've ever came to my order is incorrect I would say about 90% of the time the only reason that I come to this one on my days off is because it's the closest one to Farmers Lane and the staff have no regard to time at all I have been waiting fory coffee over 10 mins and I ordered ahead definitely don't recommend unless it's absolutely only store and even with order ahead be prepared to wait for about 20 minutes.
Since moving locations it's been so much easier going here and the service is fast and restaurant clean.
Atmosphere: 5
Food: 5
Service: 5
Always lovely staff, very cozy and accommodating!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Nut Loaf
20 minutes just for a
Atmosphere: 1
Food: 5
Service: 1
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