The most unfriendly staff at a Starbucks I have ever gone to. I don’t know what has happened since the last time I had been at this location but they are short I was ignored a few times the the “supervisor on duty” also had an attitude. Apparently all their receipt machines don’t work and I couldn’t get a reciept. So I couldn’t tell you who helped me. Go here if you want terrible customer service.
Service: 1
Liam Jansen
Best Starbucks ever. Workers are insanely nice!! Helped us when we ordered at the wrong location.
Atmosphere: 5
Food: 5
Service: 5
Hinkle58
Used to be a great friendly spot for the morning coffee. Staff had turnover and now they aren't welcoming, walk by you like they are too busy to take a coffee order. Final straw for me was multiple bad coffee's (why would coffee taste salty) and a cockroach scurrying by the cream and sugar area. I'd stop at the next one down the road.
Phil Wilson
Starbucks has closed at this location!
Kets R
Friendly staff
Daniel Mendoza
i threw up after I had one of those breakfast biscuit things
Atmosphere: 4
Food: 1
Service: 3
Cathi Jensen
Best coffee as usual. On the breakfast sando the bacon wasn't cooked it was gross. Bun was overcooked. Prob won't order that again at this location. I've had this sando many times around the country and never had a bad one till now. Too bad. Also a single guy hogged the big round 5 top, even left the store for 15 minutes and left his things there on table like it's his personal office. We had more ppl showing up and could have used it but didn't want to be pushy and force him out. Yuk ppl
Atmosphere: 2
Food: 1
Service: 4
Casie Lee
The service is minimal at best. I've been in the Drive-Thru ordering a burrito specifically ask the Barista if they have Sriracha they say they do I say okay I'll take the burrito. I pull forward to the window I pay for my order and I ask again is there sriracha in my bag I'm assured yes there is sriracha in your bag okay thank you. I go home. No Sriracha in my bag. It's the most convenient location for Starbucks for me so I Go Again knowing the service will be subpar at best. I order multiple sandwiches I don't see any grilled cheese available so I asked if they have any more I'm assured they do not. The drive through person asks my server if they have an item my server opens the refrigerator and I see the grilled cheese I was just assured they did not have. I asked for the grilled cheese and I pay them and now I'm allowed to be a customer because they're not withholding product. I just went back again I got my basic order but I didn't see the ham and swiss sandwich I wanted so I asked will you check and see she said yes and no we do not. I pay for my order and I asked for a bag. She sets the bag on top of my food so I asked her did she expect me to put my purchase in the bag for myself? She says she doesn't want to assume I want her to do it for me. So I say but you assume I want to do your job for you? Great customer service 👌
Michael Brett Campbell
It’s Starbucks. Delicious coffee and good food.
Wheelchair accessibility: Ramped. Lots of room inside. Good access for wheelchairs.
I love my Sonoma highway starbucks folks!! Always friendly, fast; remember me and my order, and polite. Not a complaint at all from me about this location!
Service: 5
Keegan Smith
Really quick and great. I placed a mobile order for pick up and it was ready just when I arrived. Super exciting for a busy morning!
Atmosphere: 3
Food: 5
Service: 5
Donald E. Lawson
Friendly staff lots of seating
Atmosphere: 5
Food: 5
Service: 5
N Frost
I don't mind waiting but 4 employees ignored those waiting inside
Service: 1
Miranda Harrell
Since moving locations it's been so much easier going here and the service is fast and restaurant clean.
The most unfriendly staff at a Starbucks I have ever gone to. I don’t know what has happened since the last time I had been at this location but they are short I was ignored a few times the the “supervisor on duty” also had an attitude. Apparently all their receipt machines don’t work and I couldn’t get a reciept. So I couldn’t tell you who helped me. Go here if you want terrible customer service.
Service: 1
Best Starbucks ever. Workers are insanely nice!! Helped us when we ordered at the wrong location.
Atmosphere: 5
Food: 5
Service: 5
Used to be a great friendly spot for the morning coffee. Staff had turnover and now they aren't welcoming, walk by you like they are too busy to take a coffee order. Final straw for me was multiple bad coffee's (why would coffee taste salty) and a cockroach scurrying by the cream and sugar area. I'd stop at the next one down the road.
Starbucks has closed at this location!
Friendly staff
i threw up after I had one of those breakfast biscuit things
Atmosphere: 4
Food: 1
Service: 3
Best coffee as usual. On the breakfast sando the bacon wasn't cooked it was gross. Bun was overcooked. Prob won't order that again at this location. I've had this sando many times around the country and never had a bad one till now. Too bad.
Also a single guy hogged the big round 5 top, even left the store for 15 minutes and left his things there on table like it's his personal office. We had more ppl showing up and could have used it but didn't want to be pushy and force him out. Yuk ppl
Atmosphere: 2
Food: 1
Service: 4
The service is minimal at best. I've been in the Drive-Thru ordering a burrito specifically ask the Barista if they have Sriracha they say they do I say okay I'll take the burrito. I pull forward to the window I pay for my order and I ask again is there sriracha in my bag I'm assured yes there is sriracha in your bag okay thank you. I go home. No Sriracha in my bag.
It's the most convenient location for Starbucks for me so I Go Again knowing the service will be subpar at best. I order multiple sandwiches I don't see any grilled cheese available so I asked if they have any more I'm assured they do not. The drive through person asks my server if they have an item my server opens the refrigerator and I see the grilled cheese I was just assured they did not have. I asked for the grilled cheese and I pay them and now I'm allowed to be a customer because they're not withholding product.
I just went back again I got my basic order but I didn't see the ham and swiss sandwich I wanted so I asked will you check and see she said yes and no we do not. I pay for my order and I asked for a bag. She sets the bag on top of my food so I asked her did she expect me to put my purchase in the bag for myself? She says she doesn't want to assume I want her to do it for me. So I say but you assume I want to do your job for you? Great customer service 👌
It’s Starbucks. Delicious coffee and good food.
Wheelchair accessibility: Ramped. Lots of room inside. Good access for wheelchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Java Chip
??????????good!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love my Sonoma highway starbucks folks!! Always friendly, fast; remember me and my order, and polite. Not a complaint at all from me about this location!
Service: 5
Really quick and great. I placed a mobile order for pick up and it was ready just when I arrived. Super exciting for a busy morning!
Atmosphere: 3
Food: 5
Service: 5
Friendly staff lots of seating
Atmosphere: 5
Food: 5
Service: 5
I don't mind waiting but 4 employees ignored those waiting inside
Service: 1
Since moving locations it's been so much easier going here and the service is fast and restaurant clean.
Atmosphere: 5
Food: 5
Service: 5
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