Grande Pikes Place regular coffee with minimal, just a bit of cream, no sugar. Can't believe how tasteless and watered down, weak it was. It was like Burger King coffee or maybe even worse. Went into the Safeway and bought something. Only because I felt I needed more caffeine in me to start my day I went back to get a 50 cent refill and offered my cup to be reused. Another person was there, not who gave me the first cup. I was asked if I had bought my coffee that day. I said yes. In other words I was being challenged as to whether I was entitled to a 50 cent refill. Maybe I was bringing in a cup from a purchase yesterday. So after I said yes I had bought it today, I was then asked if I had bought it at this location. Did I buy coffee at a different location then come here to get a cheap refill? I said yes I had bought it here, but then had to produce my printed receipt which I had in my pocket. My receipt was scrutinized carefully. Then it was approved for a refill. The receipt confirmed I had made a purchase less than a half hour earlier at that exact location. Wow. Was I being profiled as a homeless guy who grabbed a cup out of a garbage can, to bring in and get a cup for the cheap 50 cent refill price?
TanaVannelli Hackman
Awesome place! Can’t think of a better place to serve me my favorite coffee! My son, Vincent, is the Manager! Yeah! ❤️Tana Vannelli Hackman
Dena Kennedy
Actually won a free drinkStrawberry Cream Frapp
Adriana T.
The guys second to lay day. Didn't have the oven ready for their customers and waited for my egg bites and this is how I got them. When i asked for the proper packing because we are traveling he said that's all he had. Did not care about his job or having their customers leave happy. Disappointed. And didn't want cold eggs either
Wendy W.
I have been to this Starbucks many times. The drinks are usually ok, but today I witnessed something very disturbing. It was "training day" and they had at least 8 to 10 employees behind the very tiny counter. A young lady took my order while an older woman stood by "training" her. All seemed well as I went to the other side of the counter to wait for my drink. A few minutes later I see the same young lady in tears. I put my arm on her shoulder and said, "everyone has a first day. It will get better." She said that the lady was frustrated with her and yelled at her. I told her to go to the bathroom to gain her composure and then come back and make that lady eat her words. I want whoever is in charge of Starbucks training to know that 8-10 people behind a tiny counter is a terrible training environment. It was very loud; they could barely hear the drink orders and I'm pretty sure some fire code was broken. Also, trainers need to be patient. They need to encourage their new employees when they make a mistake to give them the confidence that they can do the job. You don't tear them down out of your frustration. There are books you can read to tell you the top 10 things "Successful Trainers Do", and I can assure you that making an employee cry is not on the list. So, I beg you Starbucks Corporate Training, revise your training techniques or retrain your trainers!
carolyn brew
Always enjoy treating myself to my favorite drink ?
Cynthia Padilla
Horrible service?? some days they have no wip another days no cups..
Ellie M.
Let me just start by saying I never ever leave reviews but it's really disappointing to come in the store at 6:45pm today on Tuesday the 26th, to have the same woman who has turned us away on two other occasions say that she's closed. However we had just seen her serve a man his drink and thought we should still be able to get ours. She tells us "sorry just served my last drink for the night, I'm closed" so we said alright and began to walk away, then we were like wait what time are they supposed to close? So we walk back and ask. The woman gets all flushed and is like "7:00pm but well I need extra time because there's some trash and stuff to take out and I have a lot to do so I close sometimes at 6:50pm. So we just walked away. Again this is the third time for this to happen with the same woman. So the truth is you don't close at 7:00pm? You close whenever you feel like it? Another time we were early enough to get our drinks and I heard the same woman talking to her coworker saying "so you think I can close early today?" And the co worker was like "um no" maybe change the close time to 6:50pm? Or just actually close at 7:00pm. I've worked retail and we always close at the scheduled time.
Tana Vannelli Hackman
Awesome place! Can’t think of a better place to serve me my favorite coffee! My son, Vincent, is the Manager! Yeah! ❤️Tana Vannelli Hackman
Jessica F.
Service has gotten much better over the years, a lot faster and the baristas are always so positive. Coffee it pretty good, I get the same thing everytime, just a plain mocha, but it has been consistently good. I have a dairy intolerance so I appreciate that they always ask if I want whip and when I say no they will ask about a dairy free creamer, instead of just trying to rush me along.
Starbucks works were awesome and I got my drink pretty fast.
Jane Stone
This facility is near our home so we go often. This particular time we went thru the drive thru window which moved quickly. The kid at the window was quite pleasant.
David Ellingworth
Over rated, over hyped, over priced, basically over it...
joseline rojas
Definitely need more training, attitude and bar time??♀️. Always ask for oat milk, pay for oat milk and NEVER get oat milk. Pay for a grande, they give you a tall drink in a grande cup.
Sean Baskerville
My favorite Starbucks. The staff all seem well-trained, professional, friendly and provide excellent customer service. I don't know if corporate is using this as a regional training center, but they should consider it. They can get pretty busy there, but I've never been disappointed by the experience or drinks.I'd like to call out Vince and the morning crew for keeping things running smoothly and always making me the best drinks. I'm serious. Look at this drink. Yes, it tastes as good as it looks.
Grande Pikes Place regular coffee with minimal, just a bit of cream, no sugar. Can't believe how tasteless and watered down, weak it was. It was like Burger King coffee or maybe even worse. Went into the Safeway and bought something. Only because I felt I needed more caffeine in me to start my day I went back to get a 50 cent refill and offered my cup to be reused. Another person was there, not who gave me the first cup. I was asked if I had bought my coffee that day. I said yes. In other words I was being challenged as to whether I was entitled to a 50 cent refill. Maybe I was bringing in a cup from a purchase yesterday. So after I said yes I had bought it today, I was then asked if I had bought it at this location. Did I buy coffee at a different location then come here to get a cheap refill? I said yes I had bought it here, but then had to produce my printed receipt which I had in my pocket. My receipt was scrutinized carefully. Then it was approved for a refill. The receipt confirmed I had made a purchase less than a half hour earlier at that exact location. Wow. Was I being profiled as a homeless guy who grabbed a cup out of a garbage can, to bring in and get a cup for the cheap 50 cent refill price?
Awesome place! Can’t think of a better place to serve me my favorite coffee! My son, Vincent, is the Manager! Yeah! ❤️Tana Vannelli Hackman
Actually won a free drinkStrawberry Cream Frapp
The guys second to lay day. Didn't have the oven ready for their customers and waited for my egg bites and this is how I got them. When i asked for the proper packing because we are traveling he said that's all he had. Did not care about his job or having their customers leave happy. Disappointed. And didn't want cold eggs either
I have been to this Starbucks many times. The drinks are usually ok, but today I witnessed something very disturbing. It was "training day" and they had at least 8 to 10 employees behind the very tiny counter. A young lady took my order while an older woman stood by "training" her. All seemed well as I went to the other side of the counter to wait for my drink. A few minutes later I see the same young lady in tears. I put my arm on her shoulder and said, "everyone has a first day. It will get better." She said that the lady was frustrated with her and yelled at her. I told her to go to the bathroom to gain her composure and then come back and make that lady eat her words. I want whoever is in charge of Starbucks training to know that 8-10 people behind a tiny counter is a terrible training environment. It was very loud; they could barely hear the drink orders and I'm pretty sure some fire code was broken. Also, trainers need to be patient. They need to encourage their new employees when they make a mistake to give them the confidence that they can do the job. You don't tear them down out of your frustration. There are books you can read to tell you the top 10 things "Successful Trainers Do", and I can assure you that making an employee cry is not on the list. So, I beg you Starbucks Corporate Training, revise your training techniques or retrain your trainers!
Always enjoy treating myself to my favorite drink ?
Horrible service?? some days they have no wip another days no cups..
Let me just start by saying I never ever leave reviews but it's really disappointing to come in the store at 6:45pm today on Tuesday the 26th, to have the same woman who has turned us away on two other occasions say that she's closed. However we had just seen her serve a man his drink and thought we should still be able to get ours. She tells us "sorry just served my last drink for the night, I'm closed" so we said alright and began to walk away, then we were like wait what time are they supposed to close? So we walk back and ask. The woman gets all flushed and is like "7:00pm but well I need extra time because there's some trash and stuff to take out and I have a lot to do so I close sometimes at 6:50pm. So we just walked away. Again this is the third time for this to happen with the same woman. So the truth is you don't close at 7:00pm? You close whenever you feel like it? Another time we were early enough to get our drinks and I heard the same woman talking to her coworker saying "so you think I can close early today?" And the co worker was like "um no" maybe change the close time to 6:50pm? Or just actually close at 7:00pm. I've worked retail and we always close at the scheduled time.
Awesome place! Can’t think of a better place to serve me my favorite coffee! My son, Vincent, is the Manager! Yeah! ❤️Tana Vannelli Hackman
Service has gotten much better over the years, a lot faster and the baristas are always so positive. Coffee it pretty good, I get the same thing everytime, just a plain mocha, but it has been consistently good. I have a dairy intolerance so I appreciate that they always ask if I want whip and when I say no they will ask about a dairy free creamer, instead of just trying to rush me along.
Restaurantji Recommends
Starbucks works were awesome and I got my drink pretty fast.
This facility is near our home so we go often. This particular time we went thru the drive thru window which moved quickly. The kid at the window was quite pleasant.
Over rated, over hyped, over priced, basically over it...
Definitely need more training, attitude and bar time??♀️. Always ask for oat milk, pay for oat milk and NEVER get oat milk. Pay for a grande, they give you a tall drink in a grande cup.
My favorite Starbucks. The staff all seem well-trained, professional, friendly and provide excellent customer service. I don't know if corporate is using this as a regional training center, but they should consider it. They can get pretty busy there, but I've never been disappointed by the experience or drinks.I'd like to call out Vince and the morning crew for keeping things running smoothly and always making me the best drinks. I'm serious. Look at this drink. Yes, it tastes as good as it looks.