Starbucks

1385 Santa Rosa Ave, Santa Rosa
(707) 571-8747

Recent Reviews

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Bella Petty

I have gone through here a few times and every single time there is an issue with my order. When ordering through the drive thru you feel like a complete inconvenience to whoever is working and they rush so fast that they get my order wrong every single time. When I told them my order was supposed to be iced and even a different size then they were trying to give me, I saw them turn around and dump the HOT drink into a cup and pour possibly 3 pieces of ice in it? If I’m paying $8 dollars per coffee, I feel like it’s fair to have it how I want it? Really poor customer service :/

Atmosphere: 1

Food: 2

Service: 1

Brenda Guzman

Today I came to get my drink and realized that at the moment of paying the tip had already been set and included in my drink. At no moment was I asked nor given the option. I always tip regardless so it was genuinely rude and made me NOT want to go back !

Donna Pourtau

Great service. No soap or paper towels to wash and dry hands. Other than that it's Nice

Atmosphere: 5

Service: 5

Darlynne Hall

Great hot pumpkin latte...rich flavor and so tasty!

Atmosphere: 5

Service: 5

katya v

Best Starbucks experience ever!
I came in this morning with low expectations based on previous visits to other locations( I live in SF, in town for work). Yaz took my order and was super helpful and sweet. The whole team was friendly and cheerful. Great way to start the day:)
Thank you a'll
-Kat

Eli Kehler

Absolutely TERRIBLE entrance if you have a sedan! They have a sign warning you, but it's facing TOWARDS the parking lot 🙄

Also the baristas did not put the cardboard sleeve on the togo cups. This place REALLY doesn't care about their customers.

Atmosphere: 1

Angel “Lori” Medinas

Love this Starbucks. Employees have OUTSTANDING customer service and the atmosphere is more relaxing than most.

Atmosphere: 5

Food: 5

Service: 5

Kandi Kizz

The drive through was quick. I like both the drive through and the coffee shop space at this location. They have several types of seating, it's a nice open space, and the staff is always friendly.

Atmosphere: 4

Service: 4

C Skinner

I just got a regular small coffee, but they were quick and efficient.

Atmosphere: 5

Food: 5

Service: 5

Santa M

Nice place nice people all friendly cute and professional with a faster service my daughter and i love it 😁

Atmosphere: 5

Food: 5

Service: 5

Gary Searby

Dark roast coffee was too hot, which caused the flavor of the coffee to be acidic and bitter.

Atmosphere: 3

Food: 2

Service: 5

SHMEEE

Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Babcock

Why never any vegan pastries? There are hundreds of excellent recipes available.

Bohemian Highway

It's Starbucks. What you'd expect.

Atmosphere: 3

Food: 4

Service: 5

Scott Leimer

Why are they closed so early when you need codd. All the other stores stay open later. This is BS. Short x rude purple here.

Atmosphere: 1

Food: 1

Service: 1

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