Starbucks
1385 Santa Rosa Ave, Santa Rosa
(707) 571-8747
Recent Reviews
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I have gone through here a few times and every single time there is an issue with my order. When ordering through the drive thru you feel like a complete inconvenience to whoever is working and they rush so fast that they get my order wrong every single time. When I told them my order was supposed to be iced and even a different size then they were trying to give me, I saw them turn around and dump the HOT drink into a cup and pour possibly 3 pieces of ice in it? If I’m paying $8 dollars per coffee, I feel like it’s fair to have it how I want it? Really poor customer service :/
Atmosphere: 1
Food: 2
Service: 1
Today I came to get my drink and realized that at the moment of paying the tip had already been set and included in my drink. At no moment was I asked nor given the option. I always tip regardless so it was genuinely rude and made me NOT want to go back !
Great service. No soap or paper towels to wash and dry hands. Other than that it's Nice
Atmosphere: 5
Service: 5
Great hot pumpkin latte...rich flavor and so tasty!
Atmosphere: 5
Service: 5
Best Starbucks experience ever!
I came in this morning with low expectations based on previous visits to other locations( I live in SF, in town for work). Yaz took my order and was super helpful and sweet. The whole team was friendly and cheerful. Great way to start the day:)
Thank you a'll
-Kat
Absolutely TERRIBLE entrance if you have a sedan! They have a sign warning you, but it's facing TOWARDS the parking lot 🙄
Also the baristas did not put the cardboard sleeve on the togo cups. This place REALLY doesn't care about their customers.
Atmosphere: 1
Love this Starbucks. Employees have OUTSTANDING customer service and the atmosphere is more relaxing than most.
Atmosphere: 5
Food: 5
Service: 5
The drive through was quick. I like both the drive through and the coffee shop space at this location. They have several types of seating, it's a nice open space, and the staff is always friendly.
Atmosphere: 4
Service: 4
I just got a regular small coffee, but they were quick and efficient.
Atmosphere: 5
Food: 5
Service: 5
Nice place nice people all friendly cute and professional with a faster service my daughter and i love it 😁
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dark roast coffee was too hot, which caused the flavor of the coffee to be acidic and bitter.
Atmosphere: 3
Food: 2
Service: 5
Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Why never any vegan pastries? There are hundreds of excellent recipes available.
It's Starbucks. What you'd expect.
Atmosphere: 3
Food: 4
Service: 5
Why are they closed so early when you need codd. All the other stores stay open later. This is BS. Short x rude purple here.
Atmosphere: 1
Food: 1
Service: 1
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