Starbucks

1511 Farmers Ln Center, Santa Rosa
(707) 546-6920

Recent Reviews

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Brianna Fortson

I ordered at the wrong location on my mobile order and the girls working were so sweet and could tell I was stressed. My two boys were with me and running around like wild animals and the girls helped me get everything sorted out they were very sweet.

Atmosphere: 5

Food: 5

Service: 5

Melissa T

You charge enough money for coffee, stop diluting it and adding extra ice to the cold brew. I'm leaving reviews for my fellow consumers about the locations that do this. Guess I need a new coffee company.

Johnny Sengmany

Chaotic unorganized waited 10 mins to be acknowledged and even more so for my tea…update actually had to cancel my order because i waited 20 mins and even left a tip. They refunded me the cost of the drink but not the tip

Atmosphere: 1

Food: 1

Service: 1

J M Tappe

Not welcoming or friendly.

Atmosphere: 1

Food: 3

Service: 1

Brynleeann Bruesch

I have been a loyal customer of this Starbucks location for a long time, always enjoying their friendly service and comfortable atmosphere. I would have gladly given them five stars until today’s unfortunate experience.

As a digital nomad, I often work from cafes, and this Starbucks has always been my go-to spot to charge my laptop and phone while enjoying their delicious coffee. I usually have my cat, Mishka, with me. He’s always either in his carrier or on a harness and leash, and never roams around the store—he mostly sleeps quietly.

Today was a particularly rainy day, so Mishka was safely inside his carrier. After working on my laptop for about an hour, I went to use the restroom. Upon returning, a female staff member stopped me and asked if I had an animal in my carrier. When I confirmed that my cat was inside, she informed me that they couldn’t allow that, without providing any explanation as to why. What was most disheartening was her apparent preference to put my cat out in the pouring rain, rather than allowing him to stay inside, where he wasn’t bothering anyone. There were no other customers in the store at that time, making it even harder to understand the issue.

This experience has left me feeling very disappointed with this Starbucks location's policy towards animals. It’s disheartening to know that they are not animal-friendly, especially on such a rainy day. While I have enjoyed my visits here in the past, this encounter has unfortunately left a sour taste. I hope they reconsider their policy and provide better communication and compassion in the future.

Raven Rossi Cefaratti

The guy there tonight had great customer service p phenomenal my Americano leaked all over me

Atmosphere: 5

Food: 5

Service: 5

Monica Calaway

Waited 26mins for my coffee that was made wrong.

Donald E. Lawson

The staff here are always so nice and friendly and make you feel welcomed one of my favorite starbucks locations.

Atmosphere: 5

Food: 5

Service: 5

Harlee Matthaeus

Went through drive through. These guys have it perfected to the point that my visits are unremarkable. I have nothing to compare it to. I am an ice coffee fan, and although I find many establishments to be in high regard, I often think the benchmark sits with Starbucks.

Food: 3

Service: 4

Gary Gerloff

Great place to hang out and talk. Drive-thru can get pretty long depending on the time of day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese & Fruit Protein Box, Spinach Feta & Egg White Wrap

Robert Cubley

Fast and efficient.

Parking: Large parking lot.

Wheelchair accessibility: Right at the front door.

Atmosphere: 5

Food: 5

Service: 5

n a

RUDE STAFF !!IMPATIENT !!INCOMPETENT!!Going to Peat's Coffee from now on.This store has me boycotting SB foreverNever going to SB again even if it's only coffee in town.

Service: 1

Phillip Petersen

Very good service coffee ☕️ always fresh hot keep up the excellent work thank you ?

Atmosphere: 5

Service: 5

Jennifer Palmer

The staff is very quick and friendly. I have never had a problem with grumpy staff, they all have a sense of humor even when they're busy. A+?

Atmosphere: 5

Food: 5

Service: 5

Maria Cohn

Girls are rude, asked me if I was waiting for something, but they didn’t ask me what I was waiting for. Gave me a hot coffee with no sleeve, so it was burning my hands. Don’t park in the parking lot because once the drive-through gets backed up, you can’t even get out of your parking space. Seriously, who does not keep chocolate, covered almonds in stock!

Atmosphere: 1

Food: 1

Service: 1

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