Subway

1880 Mendocino Ave Suite 1, Santa Rosa
(707) 577-7927

Recent Reviews

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Mary Carlos

First of all who the hell forgets the tomatoes in a BLT!? This is ridiculous! This is the BLT, well BL since they forgot my damn tomatoes lol. It appears that the bacon was heated along with the bread. I was given at least 20 pieces of bacon, which was excessive, and a minimal amount of vegetables. While a bacon lover might appreciate the generous portion, I found it overwhelming. Unfortunately, this establishment fell short of my expectations. In comparison, the Subway near Stony Point Road by the dog groomers provides an atmosphere and food experience. This particular Subway location and other ones requires significant improvement.

Atmosphere: 1

Food: 1

Service: 1

Gerardo Garcia

Only one person most of the time. It's not worth coming here if you're in a rush.

Atmosphere: 3

Food: 3

Service: 3

GibsonHolic

Ordered take out via the app, and they gave me the wrong sandwich. When I returned the next day, they refused to do anything for wasting my time. They offered either a refund or the same sandwich. Terrible customer service. Would not recommend this location

Atmosphere: 1

Food: 1

Service: 1

Linda Job

Do NOT go to this Subway. They cover meat because they do NOT want the customers to see how they short the portion. I've been ordering the same sandwich for years and usually the deli meat is not spread and flattened but folded and overlaps. I mean deli sliced is thin and not meant as a slice but sliced folded and layers.

Atmosphere: 1

Food: 1

Service: 1

Unkn0wn

Pathetically small amount of terrible quality food for astronomical gouge price.

Only reason I go ever is once a year I get a coupon for 3 ‘foot longs’ for $20. They’re pathetically small, even worse than last year somehow. The fact that what I paid $21.84 for would normally be $45+ is absolutely mind blowing.

I noticed they now even block the first section of the counter where they put meat on so it’s harder to see the pitiful amount they’re adding. I never was allowed to see my sandwiches until after cheese and toaster.

How long until bankruptcy?

Atmosphere: 1

Food: 1

Service: 2

J M

The other day when I was here it honestly was such a weird experience it was fine in the most part, the young lady with the red hair always makes my order perfect and always doubles checks on a customization i ask for, and always does it with a smile, superb costumer service. The manager though, or the older lady but I’m pretty sure it’s the manager was super snarky with me and seemed disgruntled, when she went to ring me up she tried to charge me for a combo meal even though I stated multiple times I didn’t want it and gave me the weirdest side eye when I went to eat my sandwich inside. But besides that and the place being super understaffed during rush hour the place is pretty clean and taken care of!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: The Boss

Ricardo Chaires

I walked in at 9:10 a.m. both online and on their front door said they opened at 8:00 a.m. But when I walked in the employee told me they were not ready yet as she still had to pull everything out from the back (protiens and veggies and who knows what else) it was inconvenient since u had to get going for work and couldn't wait around. But they should have already been ready to operate over an hour before I arrived.

Aleksey Reyes

If I could rate this a zero I would. I hope she doesn't whipe her a** the way she makes sandwiches.... the short petite lady..

Atmosphere: 1

Food: 1

Service: 1

Lacey Ornelas

The worst service I've ever encountered at a fast food place. The people who work here either don't speak any English which makes it really difficult ordering or they act like YOU, the customer, are intruding their time and have horrible attitudes. Just be better people.

Atmosphere: 3

Food: 2

Service: 1

Ahlana Pool

Lady working 10/22/2023 at the counter has a very poor attitude. Her energy was so off putting we didn’t even finish ordering. Just left and went next door.

Atmosphere: 1

Service: 1

chivo Loco

If I could rate this a zero I would. I hope she doesn't whipe her a** the way she makes sandwiches.... the short petite lady..

Atmosphere: 1

Food: 1

Service: 1

David Babington

The food was precisely what you’d expect at a Subway (meant in a good way), and the staff was incredibly nice. The owner is especially kind and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Courtney Frazer

The hours on the door shows this Subway opens at 8am. I walked in at 8:15 yesterday morning and they told me they weren't open yet. Why unlock the door if they're not open and have hours that say they are.

Service: 1

Boruto Uzumaki

service so nice ☺️☺️

The Kig

If I could rate this a zero I would. I hope she doesn't whipe her a** the way she makes sandwiches.... the short petite lady..

Atmosphere: 1

Food: 1

Service: 1

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