Taco Bell

1835 Mendocino Ave, Santa Rosa
(707) 571-8241

Recent Reviews

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Ramiro Leon

Ordered bacon egg burrito with extra egg and bacon which definitely was not added disappointed

Atmosphere: 3

Food: 2

Service: 2

Found Depot

Good food

Atmosphere: 5

Food: 5

Service: 5

leilanie guzman

their freeze machine never and i mean NEVER works its been months now

Eunice Njuno

The food is tasty you know for fast food... But the portions could be larger!

Atmosphere: 5

Food: 4

Service: 4

Gregory Carpenter Jr

Found mold on the inside of a cold nacho fry order. Glad I poured them out before eating.

Atmosphere: 1

Food: 1

Service: 1

Derek Matthies

The experience at seemingly any Taco Bell lately mirrored the most recent visit here. No staff at the single register, three tablet ordering spots, and 3-5 people working in the back making food. To their credit, the drive-through line seems to move at a reasonable speed, but going inside is worthless. It took 40 minutes from ordering to pickup to get my food, and during that time around 3 people got their food and were equally frustrated. Half the restaurant had its’ chairs flipped over like they were closing, at 5PM, and the general feeling was that the customers were an imposition for being inside. If the food was excellent or the price was great, or the employees were seemingly less frustrated with the customers, it might have balanced out, but when literally none of that is there, it just doesn’t make sense to go back.

Atmosphere: 1

Food: 3

Service: 1

Destiny Hernandez

The only reason I’m even giving this place 2 stars is because of the girl who’s working drive thru right now, at 2:40pm on today’s date 11/12/25. I needed to desperately use the bathroom, and I had to ask two girls who weren’t even in the process of doing anything. The first one tells me someone else can help me. The second person I ask for help with opening the bathroom is just walking around drying her hands and then hands me off the the THIRD girl, who mind you, is the busiest one of all and is working drive thru. I’ve worked at Taco Bell before, and this type of service would’ve never slid where I worked. The two girls prior to the busiest one, funnily enough, who had the time to help me need some more training. That’s insane. Anyways, shoutout to the drive thru girl specifically around this time who helped me despite doing the most work and had all the reason not to. She’s got some cool butterfly tats on her right forearm! You just saved my bladder lol

Service: 2

Dominic Salgado

I cannot believe the level of rudeness I just experienced at this Taco Bell. I was literally standing at the counter for TEN minutes yes TEN while the staff completely ignored me. Not even a “we’ll be right with you.” Nothing. Everyone just walked around like I was invisible. Unacceptable. If I’m taking the time to come in and spend my money the least you can do is acknowledge a paying customer. Do better Taco Bell.

Atmosphere: 1

Service: 1

Kelly Griffin

I came this evening with a drive thru order. It was a small order. My instant reaction was how clear your employee was taking my order and upbeat. I drove around to window. My wait time was minimal. Short and sweet. Again, fella at the window, great customer service. He had such a great attitude I had to ask his name to write a great review for him. Andy! Thank you for showing care to your customer by your upbeat spirit.

Food: 4

Service: 5

wonder gods (Breezy nights)

The chalupa is hard and dry. 😢 hard to chew.

Atmosphere: 3

Food: 1

Service: 4

Tyler Lundberg

Wrong drink, wrong tacos, I think I was given someone else’s order.

Atmosphere: 1

Food: 1

Service: 1

shay r

Just completely skip going inside at this location I’m not sure why they don’t just convert it into a drive thru only. I ordered two cinnamon twists and a dessert empanada. There was a full line in the drive thru when I got here….upon going inside everyone ignores you until you practically jump over the counter and yell. Then they said “ it’s gonna be a while they’re focusing on the drive thru only right now” like….what? By the time I received my items the line was full and cleared twice..just gross

Atmosphere: 1

Service: 1

Julianna Marie

Going inside to pickup an order is awkward and the workers lack a sense of customer service. I stood at the counter in plain view of some of the workers and said “hi” and they looked up then looked back down at their phone. I’m standing at the counter saying hi to acknowledge them and get their attention nicely… but just got ignored until I spoke up again and said “excuse me” …

Atmosphere: 2

Food: 4

Service: 2

Edwin Valle labra

I went today at taco bell and they did all my order wrong and this girl with piercings corrected me many times when in fact she was wrong the whole time. I’ve never had have a problem until now she was rude and kept shade laughing through the meat mic screen. Then when she handed my receipt it was all wrong and refuse to give me a refund of at least correct my order. Plus my tacos didn’t even have cheese it was mostly all lettuce and barely any beef. overall highly disappointed. It was mostly all her. I don’t blame the company but they do need to focus more and be nice to customers. After all we are paying.

Food: 1

Service: 1

Lillian Mason

Always the best no matter what .no matter where.

Atmosphere: 2

Food: 5

Service: 5

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