Taco Bell
771 Stony Point Rd, Santa Rosa
(707) 528-2907
Recent Reviews
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Seems to take a bit long in the drive thru.
Atmosphere: 3
Food: 4
Service: 4
For fast food, it's reasonably good. We usually just get quesadillas or soft tacos, so it's never greasy. Staff is friendly and very accommodating when asking for changes. I've never had issues with my order here, never any missing or incorrect items, always napkins in the bag, etc.
Food: 4
Service: 4
Recommended dishes: Ground Beef Burrito, Quesadilla
I've been coming here the last 5 years. Everything has always been smooth and fast. Nice customer service for a long time. I ate inside the restaurant constantly with my family. Except during covid. I don't know what happened the last month. But the vibe is dead. Staff looks off. They are constantly messing up my order. I kept giving it chances as I was a regular. But this last month has been very disappointing. Goodbye. It was fun while it lasted. I'm really sad.
Avoid at all costs
Worst and slowest service I’ve ever experienced in my entire life!I literally made a doordash pick up order and it said it was ready to be picked up at 6:50om. I waited for one of the employees to realize that I was waiting for my order in the pick up line but they ignored me 3 times and served 2 other people before me that made those orders in the store on the touch screen computer thing. One of the customers asked why he is getting his before me since he saw me waiting in line with him. I was in the lobby waiting from 6:50pm until 7:36pm. I will never ever return back to this location ever again. Even if it’s a drive thru order this time.
Atmosphere: 1
Food: 5
Service: 1
Sat it in the drive through for 20 minutes. Waiting for somebody to take my order. No cars in front of me. Terrible food . Last time customer!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
There's 5 taco bells with in a approx 5 mile circle pick one and good luck
Food: 3
Service: 3
They got my order wrong and they consistently use less beef in their Crunchwrap Supreme and the 5 layer beefy burrito compared to other nearby Taco Bell’s.
Atmosphere: 1
Food: 1
Service: 1
It's a nice place to go get food with my food stamps when I have been forced to by homeless with my service dog and have no help this place help when I am deeply hungry and dont want to have a seizure.thank you I wish people would care to help me and red
?
Atmosphere: 5
Food: 5
Service: 5
Was hungry have been there in a while. I'll now make it another 20 years
Restaurantji Recommends
My order was not what I ordered tried calling 2 days 8 different times no answer. Payed way to much for some regular tacos I didn't order. Have been in contact with corporate regarding this.
Went to the store since they never got back to me as they told corporate they did and they refused to help me. Couple of them were rude. Told me I should have called (I did many times never an answer) then when I said I did I have call logs she said " the phone no work" , yeah you think. Worst TB ever. I will NEVER RETURN. RIP OFF AND SCREW UPS.
Atmosphere: 1
Food: 1
Service: 1
They never answer the phone. Never include sauces if not asked . Have common sense!!!
This is alright not the best no customer service but that's the usual in Sonoma county all these people are punks but some are cool so it depends on who's working make sure you get their name and worker I.D so you can report the bad apples
Atmosphere: 2
Food: 2
Recommended dishes: Taco
My order was not what I ordered tried calling 2 days 8 different times no answer. Payed way to much for some regular tacos I didn't order.
Atmosphere: 1
Food: 1
Service: 1
Some how they always mix something up !! Forget the Xtra s.cream... or sodas out?? But they try hard.
Kid-friendliness: Kids like it here
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burrito Supreme, Quesadilla, Cheesy Gordita Crunch, Classic Combo, Mild Sauce Packet
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